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Insurance Broker Jobs in Rochester, NY (NOW HIRING)

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Insurance Broker information

See Rochester, NY salary details

$38.5K

$86.1K

$117.4K

How much do insurance broker jobs pay per year?

As of Aug 21, 2026, the average yearly pay for insurance broker in Rochester, NY is $86,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $98,700.00 per year, depending on experience, location, and employer.

What is an insurance broker?

Insurance brokers are professionals who act as intermediaries between clients and insurance companies. They help individuals and businesses find the most suitable insurance policies by comparing offerings from multiple insurers. Brokers assess clients' needs, provide expert advice, and negotiate policy terms to ensure comprehensive coverage at competitive prices. Unlike insurance agents, brokers represent the interests of the client rather than the insurance company.

What does an insurance broker do?

Insurance brokers are professionals in the insurance industry who sell, solicit, and negotiate insurance for a living. They are regulated by the state and must meet certain licensing requirements to do business in their state. Insurance brokers are professional advisers, representing and working on behalf of their clients. Brokers help clients understand their risks and advise them on which assets merit insurance and which do not. Insurance brokers may have industry specializations as well. Keep in mind that insurance brokers are not actual insurers; they are the liaisons between the insurance companies and clients and work on the client’s behalf.

What are the key skills and qualifications needed to thrive as an insurance broker, and why are they important?

To thrive as an Insurance Broker, you need a solid understanding of insurance products, risk assessment, and sales techniques, typically supported by relevant licenses such as a state insurance broker license. Familiarity with customer relationship management (CRM) software, quoting platforms, and industry databases is essential for effective client management and policy research. Excellent interpersonal skills, negotiation abilities, and ethical judgment help build trust and long-term relationships with clients. These skills are crucial for matching clients with suitable coverage, navigating regulatory requirements, and achieving sales targets in a competitive industry.

What are some common challenges insurance brokers face when balancing client needs with insurer requirements?

Insurance Brokers often navigate the challenge of aligning their clients’ unique coverage needs with the specific underwriting guidelines and product offerings of various insurers. This can require strong negotiation skills, in-depth product knowledge, and the ability to communicate complex policy details to clients in an understandable way. Brokers must also manage multiple client accounts simultaneously, ensuring timely renewals and claims support while adhering to regulatory requirements. Building strong relationships with both clients and insurers is key to overcoming these challenges and providing effective service.

What is the difference between Insurance Broker vs Insurance Agent?

AspectInsurance BrokerInsurance Agent
CredentialsLicensing required; often independentLicensing required; typically tied to specific companies
Work EnvironmentWorks independently or with multiple insurersRepresents one insurer or a few
Employer & Industry UsageIndependent or brokerage firms; broader industry roleInsurance companies; direct sales
Comparison IntentFinds policies across multiple insurers for clientsPromotes policies from a specific insurer

Insurance brokers act as independent advisors, offering clients a variety of policies from multiple insurers, while insurance agents typically represent a single insurer and sell its products. Both roles require licensing, but brokers often have a broader scope and work with multiple companies, providing more options for clients.

How difficult is it to be an insurance broker?

Becoming an insurance broker requires obtaining necessary licenses, which involves passing state exams, and developing sales and customer service skills. The role can be competitive and often involves working flexible hours to meet client needs and build a client base.

How much do insurance brokers get paid?

Insurance brokers typically earn a base salary plus commissions based on the policies they sell, with total compensation ranging from $40,000 to $100,000 annually. Experienced brokers with a strong client base can earn higher incomes, especially when working in specialized insurance areas or with high-value clients.

Is insurance broker a good career?

An insurance broker is a professional who sells insurance policies and advises clients on coverage options. It can be a rewarding career with flexible hours and earning potential based on commissions, but success depends on sales skills, industry knowledge, and building client relationships.

What are the most commonly searched types of Insurance Broker jobs in Rochester, NY?

The most popular types of Insurance Broker jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Insurance Broker jobs?

Cities near Rochester, NY with the most Insurance Broker job openings:

Infographic showing various Insurance Broker job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $86,083 per year, or $41.4 per hour.

Account Manager - Commercial Insurance (Construction / Contractors)

Insurance Office of America

Fairport, NY • On-site

$65K - $80K/yr

Full-time

Medical, Retirement

Re-posted 4 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

56th of 311 rated insurance


Job description

Job Description:

Title:Account Manager - Commercial Lines
Hybrid Preferred:1 day in the Binghamton, NY or Syracuse, NY office
OR Fully Remote: applicants residing in Eastern or Central Time Zones
Book Focus:Construction, Contractors, Habitational | Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations

About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence:Maintaintechnical competence and industryexpertise.

  • Team Leadership:Direct daily activities of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable:Monitorreports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 3-5 years of account management experience,or 5+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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