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Insurance Broker Assistant information

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$13

$24

$51

How much do insurance broker assistant jobs pay per hour?

As of May 29, 2026, the average hourly pay for insurance broker assistant in Rochester, NY is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $24.18 per hour, depending on experience, location, and employer.

What does an Insurance Broker Assistant do?

An Insurance Broker Assistant supports insurance brokers by handling administrative tasks, processing policy documents, and communicating with clients and insurers. They help gather client information, prepare quotes, and ensure policies are issued and renewed on time. Their role also includes addressing customer inquiries, maintaining records, and following up on claims or policy changes. This position requires strong organizational skills, attention to detail, and knowledge of insurance processes.

What are the key skills and qualifications needed to thrive in the Insurance Broker Assistant position, and why are they important?

To thrive as an Insurance Broker Assistant, you need a solid understanding of insurance products, strong administrative skills, and often a high school diploma or relevant college coursework. Familiarity with client management systems, quoting software, and basic Microsoft Office tools is typically required, and some employers may prefer candidates with an insurance license. Exceptional attention to detail, organizational abilities, and customer service skills set top candidates apart. These skills and qualities are crucial for ensuring accurate policy processing, efficient client support, and smooth daily operations within a fast-paced insurance environment.

What are the typical daily responsibilities of an Insurance Broker Assistant?

As an Insurance Broker Assistant, your daily tasks generally include preparing insurance quotes, processing policy documents, maintaining client records, and handling correspondence with clients and insurers. You may also assist with gathering client information, resolving routine inquiries, and supporting brokers in managing renewals or new business submissions. The role often involves working closely with both brokers and underwriters, requiring strong communication and time-management skills. This support ensures clients receive timely service and brokers can focus on building relationships and securing business.

What does an insurance agent assistant do?

An insurance broker assistant supports insurance agents by handling administrative tasks such as processing policies, managing client records, scheduling appointments, and preparing documents. They often use insurance software and must have good communication skills to interact with clients and team members. The role typically requires attention to detail and knowledge of insurance products and procedures.
More about Insurance Broker Assistant jobs
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What job categories do people searching Insurance Broker Assistant jobs in Rochester, NY look for? The top searched job categories for Insurance Broker Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Broker Assistant jobs? Cities near Rochester, NY with the most Insurance Broker Assistant job openings:
Insurance Broker Assistant jobs near you

Commercial Insurance Assistant Account Manager

Lawley Insurance

Rochester, NY • On-site

$37.95K - $63.25K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

TO APPLY PLEASE UTILIZE THE FOLLOWING LINK: https://www.lawleyinsurance.com/careers/commercial-insurance-assistant-account-manager-rochester-hybrid-wny-branch/
To support our growing company, Lawley’s large lines commercial Insurance team is in search of an Assistant Account Manager! This position supports our largest, most complex, and fun commercial clients in the organization. A person in this role will focus on assisting account managers with endorsements, certs, binders, as well as referring cross-sell and up-sell opportunities to the Account Manager for review with the client. The ideal candidate has at least one year of experience in a similar position and a P&C license, or the willingness to pursue in their first 90 days. This position also comes with a full package - great benefits, competitive PTO and holiday schedule, paid parking in downtown Buffalo, and the opportunity to work a hybrid schedule once fully trained. If you have insurance experience, and the desire to join one of the best places to work in insurance, please consider applying today!
These are the fundamental components of the job:
  • Produce summaries, ordering and issuing binders, certificates, policies, policy changes, premium/loss summaries, proposals, complete coverage reviews and other insurance documents within designated timelines.
  • Obtain non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause, validate audits.

Other functions of the job:
  • Identify cross sell and up sell opportunities as appropriate.
  • Expand and grow in your role when supporting miscellaneous duties as requested.

Skills / traits that we value for this role:
  • At least one-year experience in a similar position; Commercial experience preferred.
  • Property & Casualty License or willingness to pursue within 90 days.
  • Relevant knowledge of insurance products, documents and usages.
  • Word and Excel skills are a must. Applied/EPIC and carrier website experience is preferred.
  • Ability to work well independently and on a team.
  • Incredible attention to detail and organizational skills.
  • Open to continuing education, college degree preferred.
  • Positive attitude, even in a fast-paced environment.
  • A passion to make customers and coworkers feel important and valued.
  • Capability to work quickly and efficiently.
  • Methodical, yet swift decision-making skills especially in regard to prioritization.
  • Precise communication skills, even under time constraints.

What’s in It for You?
A bit about Lawley!
  • We are not a call center environment.
  • We achieve success by building genuine relationships together, with our teams and clients.
  • We are a family owned insurance broker (70+ years!).
  • We are deeply committed to the communities we serve and love to get involved.
  • We work hard and play hard!!!

Why Lawley?
  • Competitive salary and referral bonuses!.
  • Expansive Benefits (Medical, Dental, Vision and SO many more).
  • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1st day!
  • Company 401K contribution received starting Day 1 (for participants 21+ years old).
  • Educational support, career development, and growth opportunities.
  • Job Security (we’ve never had a lay-off, even during the pandemic).
  • Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
  • Comfortable, family-oriented culture, with an emphasis on work life balance.
  • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
  • Fulfilling opportunities that align with your career path and our business needs.

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $37,950.00 to $63,250.00.