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Insurance Benefits Claims Processor Jobs in Indiana

AIG

Claims Adjuster, Warranty

Jeffersonville, IN

Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we ... Ability to interface with the insured and other stakeholders concerning claims related matters.

SIHO Insurance Services

Claims Analyst

Columbus, IN · On-site

Determine and apply appropriate health plan benefits and update claims for payment * Ensure timely ... Provide feedback to team members regarding process improvement opportunities * Asset with training ...

Brotherhood Mutual

Claims Attorney

Fort Wayne, IN · On-site

Analyze and address insurance coverage issues and claims legal research issues and recommend claims ... Contribute as requested to departmental or interdepartmental projects or processes that relate to ...

Brotherhood Mutual

Claims Attorney

Fort Wayne, IN

Analyze and address insurance coverage issues and claims legal research issues and recommend claims ... Contribute as requested to departmental or interdepartmental projects or processes that relate to ...

Allied Solutions LLC

Insurance Processor

Carmel, IN · On-site

Insurance Processors interpret and accurately process insurance documents into Allied's advanced ... Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company ...

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Insurance Benefits Claims Processor information

What is the difference between Insurance Benefits Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Benefits Claims ProcessorInsurance Claims Adjuster
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; licensing or certification often required
Work EnvironmentOffice setting, processing claims dataField and office, investigating claims
Industry UsageUsed across insurance companies for processing claimsUsed for evaluating and settling claims
Primary FocusProcessing and verifying insurance benefits claimsAssessing damages and determining claim validity

Insurance Benefits Claims Processors primarily handle the administrative side of claims, focusing on data entry and verification. Insurance Claims Adjusters evaluate claims on-site or remotely, investigating damages and making settlement decisions. Both roles are essential in the insurance industry but differ in responsibilities and work environment.

What does an insurance benefits claims processor do?

An Insurance Benefits Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify information, determine coverage eligibility, and ensure that all documentation meets company and regulatory standards. Their work helps ensure that valid claims are paid promptly and accurately, while also identifying any errors or fraudulent activity. Claims processors often communicate with policyholders, healthcare providers, and other parties to gather necessary information or clarify details related to a claim.

What are some common challenges faced by insurance benefits claims processors and how can they be addressed?

Insurance Benefits Claims Processors often encounter challenges such as managing high volumes of claims, interpreting complex policy details, and ensuring compliance with regulatory requirements. Staying organized, using workflow management tools, and maintaining strong attention to detail can help address these issues. Regular communication with team members and ongoing training on policy updates also play a key role in overcoming these challenges. Collaboration with other departments, such as underwriting and customer service, is essential for resolving discrepancies and providing accurate claim resolutions.

What are the key skills and qualifications needed to thrive as an insurance benefits claims processor, and why are they important?

To thrive as an Insurance Benefits Claims Processor, you need strong attention to detail, analytical abilities, and a solid understanding of insurance policies, often supported by a high school diploma or relevant certification. Familiarity with claims management software, data entry systems, and standard office applications is typically required. Excellent communication, organizational skills, and problem-solving abilities help professionals excel when interacting with clients and resolving complex claims. These skills ensure accurate and timely claims processing, customer satisfaction, and compliance with industry regulations.
What are popular job titles related to Insurance Benefits Claims Processor jobs in Indiana? For Insurance Benefits Claims Processor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Benefits Claims Processor jobs in Indiana look for? The top searched job categories for Insurance Benefits Claims Processor jobs in Indiana are:
What cities in Indiana are hiring for Insurance Benefits Claims Processor jobs? Cities in Indiana with the most Insurance Benefits Claims Processor job openings:
Insurance Benefits Claims Processor jobs near you
Infographic showing various Insurance Benefits Claims Processor job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, 2% Hybrid, and 9% Remote job distribution.

Casualty Claims Specialist

First Chicago Insurance Company (FCIC)

Indianapolis, IN • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 19 days ago

First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

289th of 304 rated insurance

Job description

At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!
We are seeking an experienced Casualty Claims Specialist!
The Casualty Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.
The Casualty Claims Specialist will have the following duties and responsibilities:
  • Review & determine course of action on each file assigned, utilizing technical knowledge & experience for the purpose of supporting final disposition of a loss.
  • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.
  • Process Bodily Injury, and coverage claims in accordance with established office procedures.
  • Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.
  • Research case and statutory law in order to conduct proper claim investigation.
  • Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.
  • Prepare and present claim evaluations for the appropriate settlement authority.
  • Maintain reasonable expense factors.
  • Handle other duties as assigned

QUALIFICATIONS REQUIRED:
  • 3-5 years in Casualty claims experience a MUST!
  • Knowledge of legal and medical terminology.
  • Excellent negotiation, communication, written, organizational and interpersonal skills.
  • Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
  • Proficiency in Microsoft Office products.

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:
  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Visit our company website at firstchicagoinsurance.com

What First Chicago Insurance employees say

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