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Insurance Assistant Jobs in Melbourne, FL (NOW HIRING)

HUB

Insurance Sales Producer

Melbourne, FL

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits ... Prepare/assist in contracting of clients and any required paperwork * Develop and maintain current ...

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Insurance Assistant information

See Melbourne, FL salary details

$12

$18

$26

How much do insurance assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance assistant in Melbourne, FL is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.39 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Melbourne, FL?

The most popular types of Insurance jobs in Melbourne, FL are:

What are popular job titles related to Insurance Assistant jobs in Melbourne, FL?

For Insurance Assistant jobs in Melbourne, FL, the most frequently searched job titles are:

What job categories do people searching Insurance Assistant jobs in Melbourne, FL look for?

The top searched job categories for Insurance Assistant jobs in Melbourne, FL are:

What cities near Melbourne, FL are hiring for Insurance Assistant jobs?

Cities near Melbourne, FL with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Melbourne, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,220 per year, or $18.9 per hour.

Insurance Customer Service Representative

Kasey Osman Insurance

Melbourne, FL • On-site

$45K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Kasey Osman Insurance is looking for a warm and welcoming Insurance Customer Service Representative to join our vibrant team right here in Melbourne, Florida! We believe in making insurance easy and accessible, and that starts with outstanding customer care. If you genuinely enjoy helping people, have a knack for clear communication, and want to be part of a supportive local business, this could be the perfect fit for you. You'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, answering questions, and ensuring they feel confident and well-cared for. We pride ourselves on creating a positive atmosphere where both our team members and our clients feel valued. Come be a part of a team that’s dedicated to serving our community with integrity and a smile!

Responsibilities

Respond to customer inquiries via phone, email, and in person in a friendly and helpful manner.

Assist policyholders with policy changes, billing questions, and general account inquiries.

Process insurance applications, endorsements, and renewals accurately.

Provide information about insurance products and services.

Help resolve customer issues and ensure a positive service experience.

Maintain accurate customer records in the CRM system.

Requirements
  • Active Property and Casualty license (Required)
  • If you do not carry a PC License we do have positions to lead into a CSR role while you get licensed.
  • Proven experience in insurance customer service, particularly property casualty insurance.
  • Exceptional communication and interpersonal skills.
  • A genuine desire to help people find the right insurance solutions.
  • Proficiency with CRM software and standard office applications.
  • Ability to adapt and learn quickly in a dynamic field.
Benefits
Paid Time Off (PTO)###Work from Home###Health Insurance###Dental Insurance###Vision Insurance###Disability Insurance###Parental Leave###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Working Equipment Provided###