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Insurance Assistant Jobs in Dubuque, IA (NOW HIRING)

Sunset Park Place

Culinary Assistant

Dubuque, IA · On-site

Culinary Assistant We are seeking a Culinary Assistant to support the kitchen, dining room, dish ... Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and ...

Cottingham & Butler

Utilization Management CNA

Asbury, IA · On-site

$29K - $39K/yr

We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with ...

Sunset Park Place

Culinary Assistant

Dubuque, IA

Culinary Assistant We are seeking a Culinary Assistant to support the kitchen, dining room, dish ... Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and ...

Sunset Park Place

Culinary Assistant

Dubuque, IA · On-site

Culinary Assistant We are seeking a Culinary Assistant to support the kitchen, dining room, dish ... Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and ...

Sunset Park Place

Culinary Assistant

Dubuque, IA

Culinary Assistant We are seeking a Culinary Assistant to support the kitchen, dining room, dish ... Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and ...

Access Dubuque

Office Assistant

Dubuque, IA · On-site

$15.75 - $20.75/hr

Office Assistant Express Employment Professionals 1 Positions ID: 14534525 Posted On 04/15/2026 ... insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more. For employers ...

Sunset Park Place

Resident Assistant WEEKENDS

Dubuque, IA · On-site

$14.25 - $17.25/hr

The Resident Assistant provides personal care and related services to residents according to ... Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and ...

Texas Roadhouse

Server Assistant - Busser

Dubuque, IA · On-site

As a Server Assistant-Busser your responsibilities would include: * Assisting guests with their ... Dental and Vision Insurance * Tuition Reimbursement up to $5,250 annually * Paid vacation time

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Dubuque, IA

Insurance Assistant information

See Dubuque, IA salary details

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How much do insurance assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance assistant in Dubuque, IA is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.78 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Dubuque, IA? The most popular types of Insurance jobs in Dubuque, IA are:
What are popular job titles related to Insurance Assistant jobs in Dubuque, IA? For Insurance Assistant jobs in Dubuque, IA, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Dubuque, IA look for? The top searched job categories for Insurance Assistant jobs in Dubuque, IA are:
What cities near Dubuque, IA are hiring for Insurance Assistant jobs? Cities near Dubuque, IA with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Dubuque, IA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,899 per year, or $19.2 per hour.

Personal Lines Insurance Support Specialist

Kunkel & Associates Inc

Dubuque, IA • On-site

$36K - $49K/yr

Other

Posted 24 days ago

Job description

Kunkel & Associates is seeking a motivated, customer-focused professional to join our Personal Lines team. This role is much more than a traditional customer service position-it is an opportunity to become an integral part of our insurance operations while learning the personal lines and small commercial insurance business from the ground up.
The Personal Lines Insurance Support Specialist will provide administrative, customer service, and sales support to the Personal Lines department, helping ensure an exceptional client experience while supporting new business growth, policy retention, and day-to-day operations. This position offers significant opportunities for professional development.
The ideal candidate is highly organized, service-minded, eager to learn, and excited about building a long-term career in the insurance industry.
Key Responsibilities

  • Support the Personal Lines team with policy servicing, renewals, endorsements, cancellations, and new business processing.
  • Assist with small commercial accounts and gain exposure to commercial insurance concepts and client needs.
  • Prepare, organize, and distribute insurance policies and related documentation.
  • Process cancellation requests and required policy changes accurately and promptly.
  • Monitor expiration and renewal reports to ensure timely client outreach and account retention efforts.
  • Assist with gathering information necessary for quoting and marketing new business opportunities.
  • Support licensed agents and producers throughout the sales process, from prospecting through policy issuance.
  • Perform general administrative duties including scanning, filing, copying, document preparation, and records management.
  • Assist with special projects and departmental initiatives as assigned.
  • Other duties as assigned
Requirements
  • Highschool diploma or equivalent required; associate or bachelor's degree preferred.
  • Previous customer service, administrative support, sales support, or office experience preferred.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and commitment to accuracy.
  • Proficiency in Microsoft Office applications.
  • Willingness to learn insurance products, industry terminology, and agency systems.
  • Positive attitude, strong work ethic, and desire to grow professionally.
Success Attributes
  • Client-focused mindset.
  • Strong problem-solving skills.
  • Adaptable and resourceful.
  • Team-oriented and collaborative.
  • Eager to learn and embrace new challenges.
  • Interest in building a long-term career in insurance and risk management.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The employee must occasionally exert up to 25 pounds of force and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. This position requires in-office presence with minimized potential for hybrid working options (dependent upon staffing levels and other business necessities), involves sitting most of the time, but may involve walking or standing for brief periods of time.

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