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Insurance Assistant Jobs in Austin, TX (NOW HIRING)

Asplundh

Corp. Insurance Specialist

Austin, TX · On-site

Insurance Specialist The Insurance Specialist supports the Risk Management function through ... and assist with risk analytics and reporting activities as needed. -- Task Allocation: 15 ...

New

Lone Star Careers

Remote Insurance Agent

Round Rock, TX · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Globe Life American Income Division

Be Seen First

Remote Insurance Sales Associate

Austin, TX · Remote

$50K - $120K/yr

Remote, work-from-home position, responsibilities include working over the phone and Zoom to assist ... Insurance Sales Associate. * Associates use a needs-based benefit analysis program to complete ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Austin, TX

Insurance Assistant information

See Austin, TX salary details

$13

$20

$28

How much do insurance assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance assistant in Austin, TX is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Austin, TX?

The most popular types of Insurance jobs in Austin, TX are:

What cities near Austin, TX are hiring for Insurance Assistant jobs?

Cities near Austin, TX with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $41,940 per year, or $20.2 per hour.

Corp. Insurance Specialist

Asplundh

Austin, TX • On-site

Other

Medical, Retirement, PTO

Posted 2 days ago

New

Asplundh Tree Expert rating

5.8

Company rating: 5.8 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

17th of 19 rated forestry and logging companies

Job description

Insurance Specialist

The Insurance Specialist supports the Risk Management function through administration of surety bond programs, insurance compliance requirements, protective policies, claims oversight, and risk-related reporting. This role partners with field operations, brokers, carriers, and internal stakeholders to ensure contract compliance, timely bond issuance, accurate recordkeeping, and effective risk management support.

Manage all surety bond requests and issuance processes, including bid, performance/payment, license, permit, and self-insurance bonds. — Task Allocation: 30%

Review contracts and insurance requirements; issue certificates and endorsements while ensuring contractual compliance. — Task Allocation: 25%

Coordinate Railroad Protective and Owners & Contractors Protective policies with brokers, carriers, and field operations. — Task Allocation: 15%

Maintain RMIS records, databases, invoicing, and reporting related to bonds, policies, and compliance activities. — Task Allocation: 15%

Provide claims oversight support, participate in claim reviews, and assist with risk analytics and reporting activities as needed. — Task Allocation: 15%

Functional Competencies for Success:

  • Strong analytical and problem-solving skills
  • Excellent communication and diplomacy skills
  • Attention to detail and accuracy
  • Ability to work independently and manage multiple priorities
  • Sense of urgency in a fast-paced environment

Education and Experience:

Education: Bachelor’s Degree preferred in Risk Management, Business, or related field.

Experience: Experience supporting insurance, surety, risk management, contracts, claims administration, or related functions.

Preferred Qualifications: Experience with RMIS systems, insurance certificates, surety bonds, claims management, and Microsoft Office applications.

Physical Requirements:

Primarily sedentary office-based work involving extended periods of sitting, computer use, communication with internal and external stakeholders, and occasional lifting of office materials.

Licenses and Certifications:

Not required. Insurance, Risk Management, or related professional certifications are a plus.

Work Environment:

Professional office environment with regular interaction with field operations, insurance brokers, carriers, third-party administrators, and internal business partners. Requires effective management of multiple priorities, deadlines, and time-sensitive requests.

Important Information for Applicants:

  • Asplundh Tree Expert, LLC and its family of companies are Equal Opportunity Employers. We consider all qualified applicants without regard to any legally protected characteristic.
  • If you require reasonable accommodation during the application or hiring process, please contact our ADA Coordinator at 1-800-248-8733, ext. 3656.
  • Employment offers are contingent upon successful completion of applicable pre-employment requirements, which include background screening, drug testing, and employment eligibility verification.
  • Compensation determination is based on market data, job scope and individual qualifications.
  • We offer a competitive total rewards package inclusive of health and welfare and retirement benefits, as well as paid time off and holiday pay benefits.
  • Unsolicited resumes without an executed agency agreement become the property of the company.

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