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Insurance Assistant information

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$13

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$29

How much do insurance assistant jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for insurance assistant in Wisconsin is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.27 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

An insurance assistant is a professional who supports insurance agents or brokers by handling administrative tasks, customer inquiries, policy processing, and data entry. They often use insurance software and need good communication skills to assist clients and ensure smooth operations within an insurance office.

What jobs pay 4000 a week without a degree?

An Insurance Assistant typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include sales positions like real estate agents, certain skilled trades such as commercial pilots or electricians, and entrepreneurial ventures. These jobs often require strong skills, licenses, or certifications rather than formal degrees.

What is the role of an insurance assistant?

An insurance assistant supports insurance agents or companies by handling administrative tasks such as processing policies, managing client records, and assisting with claims. They often use insurance software and require good communication skills to coordinate between clients and providers.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

Why do most insurance agents quit?

Insurance agents often leave the profession due to high competition, fluctuating income, and the pressure to meet sales targets. The job requires strong interpersonal skills, ongoing training, and resilience, which can lead to burnout and turnover.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Wisconsin? The most popular types of Insurance jobs in Wisconsin are:
What are popular job titles related to Insurance Assistant jobs in Wisconsin? For Insurance Assistant jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Wisconsin look for? The top searched job categories for Insurance Assistant jobs in Wisconsin are:
What cities in Wisconsin are hiring for Insurance Assistant jobs? Cities in Wisconsin with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,707 per year, or $20.5 per hour.
Administrative Specialist - Eau Claire - Part Time or Full Time

Administrative Specialist - Eau Claire - Part Time or Full Time

Aurora Community Services

Eau Claire, WI

$17/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago

Job description

Your New Beginning Starts Here

Celebrating 40 Years! 

We’re more than a human services agency—we’re partners in transformation, walking alongside you on the journey to a fuller, richer life.

We are seeking an organized and detail-oriented Administrative Assistant to join our team in our Eau Cliare Office. The candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting counselors, and maintaining a welcoming environment for customers and visitors.

Responsibilities 

  • Provide Administrative support to ensure efficient operation of office
  • Assist clients and management staff with issues and concerns
  • Perform data entry
  • Manage appointment schedules for clients and therapists.
  • Maintain accurate and organized client records, manage and coordinate referrals, assisting with the client intake process by gathering client information and verifying eligibility with insurance.
  • Assist in maintaining up to date client records through audits.
  • Assist with onboarding and welcoming new team members.
  • Manage office funds by maintaining accurate petty cash account, making daily deposits when needed, managing client accounts and collecting balances due.
  • Answer phones and greet clients, visitors and others.
  • Type and distribute correspondences
  • Complete insurance verification and prior authorizations
  • Advanced scheduling coordination
  • Troubleshoot administrative issues
  • Assist with onboarding/training new staff
  • Manage escalated client concerns
  • Maintain workflow consistency
  • Support multiple offices if needed
  • Coordinate provider schedules
  • Assist with operational problem-solving
  • Support compliance/document tracking
  • Schedule meeting/training rooms and coordinate calendars, as requested.
  • Attend department/management meetings as scheduled.
  • Order and re-stock supplies for office.
  • Effectively convey ideas and department needs using clear verbal and written communication.
  • Protect Aurora’s value by keeping information confidential.
  • Ensure safe work place practices, and maintaining a clean and organized work space.
  • Perform other duties as assigned.

Competencies

  • Problem Solving - identify and  resolves problem in a timely manner, gathering and analyzing information skillfully
  • Interpersonal Skills - maintain confidentiality, remaining open to others’ ideas and exhibiting willingness to try new things
  • Oral Communication - speak clearly and persuasively in positive or negative situations; demonstrating group presentation and meeting skills
  • Written Communication - edit work for spelling and grammar, presenting numerical data effectively, and ability to read and interpret written information
  • Planning/Organizing – prioritize and plan work activities, using time efficiently, and develop realistic action plans
  • Quality Control - ensure accuracy, quality, and thoroughness by effectively monitoring own work
  • Adaptability – adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events
  • Dependability –consistently at work and on time, following instructions, responding to management direction, and soliciting feedback to improve performance
  • Safety and Security - actively promote, personally observe, and promote safety/security procedures, using equipment and materials properly

                Benefits:

                • Option to get paid before payday
                • Opportunities for advancement in a growing, hire-from-within company
                • Employee discount - Verizon and Dell 
                • Health Insurance
                • Life Insurance
                • Dental Insurance
                • Vacation/Personal Hours
                • Employee Stock Ownership
                • 401-K
                • Employee Achievement Program
                • Longevity Bonus for Part Time or Full Time Employees 
                • Casual dress (no uniforms), fun work atmosphere
                • And more

                Pay Range:  $17/hr +  based upon experience and education.

                If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer

                AURORA COMMUNITY SERVICES logo

                About AURORA COMMUNITY SERVICES

                Sourced by ZipRecruiter

                Aurora Community Services is a prominent company based in Menomonie, WI, US, positioned primarily within the healthcare industry. This commendable entity offers a comprehensive range of essential community and residential services, focusing on assisting individuals who have intellectual and developmental disabilities, traumatic brain injuries, and mental health needs. Since its inception, the company has fostered a welcoming, inclusive environment and is dedicated to enhancing the lives of those they care for, tailoring programs to suit individual needs, emphasizing empowerment, and promoting independence.

                Industry

                Individual, family and community social assistance

                Company size

                201 - 500 Employees

                Headquarters location

                Menomonie, WI, US

                Year founded

                1986

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