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How much do insurance assistant jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for insurance assistant in Wisconsin is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.27 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

An insurance assistant is a professional who supports insurance agents or brokers by handling administrative tasks, customer inquiries, policy processing, and data entry. They often use insurance software and need good communication skills to assist clients and ensure smooth operations within an insurance office.

What jobs pay 4000 a week without a degree?

An Insurance Assistant typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include sales positions like real estate agents, certain skilled trades such as commercial pilots or electricians, and entrepreneurial ventures. These jobs often require strong skills, licenses, or certifications rather than formal degrees.

What is the role of an insurance assistant?

An insurance assistant supports insurance agents or companies by handling administrative tasks such as processing policies, managing client records, and assisting with claims. They often use insurance software and require good communication skills to coordinate between clients and providers.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

Why do most insurance agents quit?

Insurance agents often leave the profession due to high competition, fluctuating income, and the pressure to meet sales targets. The job requires strong interpersonal skills, ongoing training, and resilience, which can lead to burnout and turnover.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Wisconsin? The most popular types of Insurance jobs in Wisconsin are:
What are popular job titles related to Insurance Assistant jobs in Wisconsin? For Insurance Assistant jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Wisconsin look for? The top searched job categories for Insurance Assistant jobs in Wisconsin are:
What cities in Wisconsin are hiring for Insurance Assistant jobs? Cities in Wisconsin with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,707 per year, or $20.5 per hour.
Commercial Lines Insurance Assistant

Commercial Lines Insurance Assistant

Acrisure

Stevens Point, WI

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Job Description

About Acrisure:

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Acrisure is seeking a Commercial Lines Insurance Assistant to join our growing team in the East Division. Our Insurance Assistants are pivotal in aiding clients with service needs and making changes to existing accounts. Specific service and marketing responsibilities are required in this position. Must meet service standards and perform essential functions to the quality standards developed by Acrisure. The duties and responsibilities of this position are to support the goals, mission and needs of Acrisure. Primarily, this entails providing the sales team with the necessary service support to aid them in obtaining new clients and retaining existing ones

Responsibilities:

  • Perform daily service on assigned tasks by Producers and/or Account Executives with the agency's written procedures including, but not limited to:

  • Service accounts, including account transactions such as quote and issue policies, proposals, renewals, follow-up, and correspondence.

  • Respond to client inquiries and company requests on a timely basis.

  • Become proficient in carrier websites for quoting when remarketing an account or adding additional lines of coverage.

  • Keep your desk and files organized at all times.

  • Perform superior customer service at all times.

  • Properly utilize the management system to keep track of all pending items.

  • Communicate with carriers for all underwriting matters, audits, endorsements, carrier recommendations, etc.

  • Collect renewal data on assigned accounts.

  • Maintain accuracy of client data in agency management system (Applied Systems / EPIC).

  • Document all activities in agency management system (Applied Systems / EPIC).

  • Understand and utilize upload, download and interface technology.

  • Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management.

  • Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance.

  • Maintain knowledge of current underwriting requirements of contracted insurance carriers.

  • Maintain knowledge of policy provisions and any changes in these provisions.

  • Complete other functions and assignments as assigned including back-up duties.

Requirements:

  • Minimum of 2 years of experience in insurance or financial services industry, preferably in Commercial Lines

  • Strong organizational skills- ability to prioritize and be proactive

  • Computer skills, specifically Microsoft Word, Outlook and Excel

  • Excellent verbal and written communication skills as well as strong interpersonal skills

  • Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form

  • Applied Systems / EPIC experience highly preferred

Education and Experience:

  • High School diploma or equivalent required

  • Active Property & Casualty License

#LI-LS1

Pay Details:

The base compensation range for this position is $65,000 - $80,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.

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