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Insurance Assistant Jobs in Illinois (NOW HIRING)

Always Underground Inc

CPA Staff Accountant

Joliet, IL

$55K - $70K/yr

... insurance, assist with worker's comp audit and insurance budget, and corporate administrative tasks. * Maintain QuickBooks. * Knowledge of construction company *Process union reports and payments ...

Farmers Insurance Agencies

Insurance Sales

Quincy, IL · On-site

As an insurance producer working for a Farmers agency owner, you can assist prospective and existing customers in your community with products and services they need. Compensation for this position ...

Farmers Insurance Agencies

Insurance Sales

Breese, IL · On-site

As an insurance producer working for a Farmers agency owner, you can assist prospective and existing customers in your community with products and services they need. Compensation for this position ...

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Insurance Assistant information

See Illinois salary details

$13

$19

$28

How much do insurance assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for insurance assistant in Illinois is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Illinois? The most popular types of Insurance jobs in Illinois are:
What are popular job titles related to Insurance Assistant jobs in Illinois? For Insurance Assistant jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Illinois look for? The top searched job categories for Insurance Assistant jobs in Illinois are:
What cities in Illinois are hiring for Insurance Assistant jobs? Cities in Illinois with the most Insurance Assistant job openings:
Insurance Assistant jobs near you

Office Assistant- Insurance Agency

Kailee Conner Insurance Agency LLC

O Fallon, IL • On-site

$37K - $42K/yr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

Welcome to Kailee Conner Insurance Agency, where were more than just an insurance agency were a dedicated team committed to serving the Ofallon, Illinois community with genuine care and expertise. We believe in building lasting relationships with our clients by providing them with not just insurance, but peace of mind. If you have a passion for helping others and a knack for keeping things running smoothly, we invite you to join our close-knit team as a Licensed Office Assistant. Youll be instrumental in supporting the Agent and ensuring our clients receive outstanding service every step of the way. This is a fantastic opportunity to grow within a supportive environment that values your contributions and encourages your professional development. Come be a part of something special, where your role makes a real difference!


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

In Office Coffee

Paid Holidays

Mentorship with Established Agent

Work-Life Balance

Retirement Plan

Flexible Schedule


Responsibilities
  • Greet clients warmly and professionally, whether in person or over the phone.
  • Assist the Agent with client service tasks, including policy changes and endorsements.
  • Process new business applications and renewals accurately.
  • Manage client files, ensuring all documentation is complete and up-to-date.
  • Schedule appointments and manage calendars for the Agent.
  • Handle general office inquiries and direct them to the appropriate team member.

Requirements
  • Valid Illinois Property & Casualty Insurance License (In Force or willing to obtain within 30 days of hire; licensing fees will be reimbursed.)
  • Previous experience in an insurance agency setting preferred but not required.
  • Strong organizational and time-management skills.
  • Excellent communication abilities, both written and verbal.
  • Proficiency with agency management software and standard office applications.
  • A proactive and helpful attitude.