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Insurance Agent Assistant Jobs in Springfield, MO

Salon Service Group

Customer Care Agent

Springfield, MO · On-site

$15.50/hr

... · Assist customers with login problems and technical issues related to online systems or mobile ... SSG Full-Time Benefits: · Health, Dental, Vision, Life, and AD&D Insurance available · Health ...

Ashley Global Retail, LLC

Customer Care Agent

Springfield, MO · On-site

$14 - $18.75/hr

... to assist customers. * Demonstrate a strong understanding of delivery logistics, routing, and ... Life/Disability Insurance * Flex Spending Account * 401K * Paid Time Off Ashley values its ...

Ashley Global Retail, LLC

Customer Care Agent

Springfield, MO · On-site

$14.50 - $19.50/hr

... to assist customers. * Demonstrate a strong understanding of delivery logistics, routing, and ... Life/Disability Insurance * Flex Spending Account * 401K * Paid Time Off Ashley values its ...

Ashley Global Retail, LLC

Customer Care Agent

Springfield, MO · On-site

$14 - $18.75/hr

... to assist customers. * Demonstrate a strong understanding of delivery logistics, routing, and ... Life/Disability Insurance * Flex Spending Account * 401K * Paid Time Off Ashley values its ...

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All JobsInsurance Agent JobsInsurance Agent Assistant JobsInsurance Agent Assistant Jobs in Springfield, MO

Insurance Agent Assistant information

See Springfield, MO salary details

$12

$18

$26

How much do insurance agent assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance agent assistant in Springfield, MO is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

What are the most commonly searched types of Insurance Agent jobs in Springfield, MO? The most popular types of Insurance Agent jobs in Springfield, MO are:
What are popular job titles related to Insurance Agent Assistant jobs in Springfield, MO? For Insurance Agent Assistant jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Insurance Agent Assistant jobs in Springfield, MO look for? The top searched job categories for Insurance Agent Assistant jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Insurance Agent Assistant jobs? Cities near Springfield, MO with the most Insurance Agent Assistant job openings:
Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,488 per year, or $18.5 per hour.

Customer Retention Specialist - State Farm Agent Team Member

Katie Clouse - State Farm Agent

Ozark, MO • On-site

$18/hr

Part-time

PTO

Posted 22 days ago

Job description

Benefits:
  • Licensing Support
  • Part Time
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Competitive salary

Customer Retention Specialist – Part-Time Customer Service
Katie Clouse State Farm
1733 S. 15th Street
Ozark, MO 65721
Part-Time | In-Office
Monday–Friday | 11:00 AM – 5:00 PM

Build Relationships. Deliver Outstanding Service. Make a Difference.
Katie Clouse State Farm is seeking a friendly, dependable, and customer-focused Customer Retention Specialist to join our team. This is a primarily service-focused position designed for someone who enjoys helping people, solving problems, and building long-term relationships.
As one of the first points of contact for our customers, you'll play an important role in creating exceptional experiences while helping ensure customers receive the support and service they deserve.
If you enjoy working with people, are highly organized, and take pride in delivering outstanding customer care, we'd love to meet you.
Licensing Requirement

This is a licensing-contingent position.

  • Property & Casualty insurance license must be obtained within 30 days of your start date.
  • No license is required to apply.
  • We provide study materials, guidance, and full support throughout the licensing process to help you succeed.
What You'll Do
  • Provide exceptional service to new and existing customers by phone, email, and in person.
  • Assist customers with policy updates, billing questions, renewals, and account maintenance.
  • Follow up on customer requests to ensure timely resolution and a positive experience.
  • Review customer accounts to help maintain accurate coverage and policy information.
  • Build strong customer relationships that promote loyalty and long-term retention.
  • Maintain accurate documentation of customer interactions.
  • Work collaboratively with the agency team to deliver an outstanding customer experience.
  • Identify opportunities to connect customers with additional insurance solutions and refer them to the appropriate team member when appropriate.
What We're Looking For
  • Excellent customer service and communication skills.
  • Friendly, positive, and professional demeanor.
  • Strong listening and problem-solving abilities.
  • Organized with excellent attention to detail.
  • Comfortable learning new systems and technology.
  • Previous customer service, administrative, retail, hospitality, banking, or account management experience is preferred.
  • Willingness to obtain a Missouri Property & Casualty insurance license within 30 days of employment.
Schedule
  • Part-Time
  • Monday through Friday
  • 11:00 AM – 5:00 PM
What We Offer

  • Competitive hourly compensation.
  • Paid training and full licensing support.
  • Supportive, team-oriented work environment.
  • Opportunities for professional growth within the agency.
  • The chance to build a rewarding career helping customers protect what matters most.
If you're passionate about helping people and enjoy creating positive customer experiences, apply today to join Katie Clouse State Farm.
Equal Opportunity Employer

Katie Clouse State Farm is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including ADEA and EEOC guidelines. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.