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Insurance Agent Assistant Jobs in Massachusetts (NOW HIRING)

FBinsure,LLC

Client Service Manager

Taunton, MA · On-site

$40K - $48K/yr

As a Client Service Manager, you are more than just an insurance agent you are an advocate ... Teamwork is essential as this position requires the CSM to assist other members of the department ...

Patriot Family Insurance

Be Seen First

Inbound Life Insurance Sales Agent

Lowell, MA · On-site

$80K - $250K/yr

This is a unique opportunity where you will assist customers in finding the right life insurance solutions tailored to their needs. There is no cold calling involved; all calls are inbound. We ...

Cresco Labs

Kitchen Agent - 1st Shift

Fall River, MA · On-site

$17 - $21.25/hr

CORE JOB DUTIES * Assist kitchen staff in the daily production of cannabis-infused food products ... insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We ...

Patriot Family Insurance

Be Seen First

Inbound Life Insurance Sales Agent

Burlington, MA · On-site

$80K - $250K/yr

This is a unique opportunity where you will assist customers in finding the right life insurance solutions tailored to their needs. There is no cold calling involved; all calls are inbound. We ...

Cresco Labs

Kitchen Agent - 2nd Shift

Fall River, MA · On-site

$17 - $21.25/hr

CORE JOB DUTIES * Assist kitchen staff in the daily production of cannabis-infused food products ... insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We ...

Zappix Inc.

Technical Business Analyst

Burlington, MA · On-site

$85 - $120/hr

... Agent-Assist. The company utilizes cutting-edge cloud-based technology, including AI, Robotic ... Full medical insurance * 401K About Zappix Zappix is a privately held software company with a cool ...

New

Cresco Labs

Cultivation Agent

Uxbridge, MA · On-site

$15.50 - $20.50/hr

Reports and Documentation: * Assist the Cultivation Manager with tracking plants from birth to ... insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We ...

CNA

Small Business Territory Manager

Boston, MA · On-site

... agent, producer, and CSR clarity on appetite, workflows, and "how to do business" with CNA • ... insurance distribution, agency management, or sales roles; Small Business experience strongly ...

Cna

Small Business Territory Manager

Boston, MA · Remote

... agent, producer, and CSR clarity on appetite, workflows, and "how to do business" with CNA Strong ... insurance distribution, agency management, or sales roles; Small Business experience strongly ...

Newbury Residential, Inc.

Traveling Leasing Agent

Boston, MA · On-site

$18.25 - $21.75/hr

Travel to properties to provide short-term leasing coverage, assist with property transitions, or ... Health, Dental, and Vision Insurance * Generous Paid Time Off * 401K with Company Match * Ongoing ...

Newbury Residential Inc

Traveling Leasing Agent

Longmeadow, MA · On-site

$17 - $20.25/hr

Travel to properties to provide short-term leasing coverage, assist with property transitions, or ... Health, Dental, and Vision Insurance * Generous Paid Time Off * 401K with Company Match * Ongoing ...

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All JobsInsurance Agent JobsInsurance Agent Assistant JobsInsurance Agent Assistant Jobs in Massachusetts

Insurance Agent Assistant information

See Massachusetts salary details

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$31

How much do insurance agent assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for insurance agent assistant in Massachusetts is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.19 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What are the most commonly searched types of Insurance Agent jobs in Massachusetts?

The most popular types of Insurance Agent jobs in Massachusetts are:

What are popular job titles related to Insurance Agent Assistant jobs in Massachusetts?

For Insurance Agent Assistant jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Insurance Agent Assistant jobs in Massachusetts look for?

The top searched job categories for Insurance Agent Assistant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Insurance Agent Assistant jobs?

Cities in Massachusetts with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $46,210 per year, or $22.2 per hour.

Client Service Manager

FBinsure,LLC

Taunton, MA • On-site

$40K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

At FBinsure we are committed to a client-experience approach. As a Client Service Manager, you are more than just an insurance agent you are an advocate, insurance educator, and expert communicator. As a CSM you will help customers navigate through the loud and sometimes confusing world of insurance. You will be trained on how to effectively translate complex insurance coverage topics and will work with clients to ensure they are getting the best value and coverages for their needs and budget.

POSITION SPECIFICATIONS: • Personal Lines department- Property & Casualty • Hours 8:00 to 5:00 PM in a specific branch • Client facing position • Required Saturday rotation • Teamwork is essential as this position requires the CSM to assist other members of the department when needed for the benefit of the client experience • Answer all home and auto policy-specific and coverage questions • Service client walk-ins

EDUCATION: The Client Service Manager will be encouraged to obtain his/her broker’s license, pursue certifications and professional designations in accordance with his/her role, and attend seminars to keep abreast of industry changes. At FBinsure we are driven to ensure our employees have the tools and training they need and a fully prepared to invest in the right candidate. We will help you stay up to date in your education and insurance knowledge with our internal training program FB University.

FUTURE OPPORTUNITY: FBinsure offers career road maps and encourages our team members to grow in their knowledge and career. We offer internal growth opportunities at each level of our organization and are committed and excited to help our team.