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Unlicensed Insurance Agent Jobs in Massachusetts

Randstad

Insurance Solutions Specialist

Worcester, MA

$22 - $25/hr

Active Property & Casualty (P&C) Agent License, or the ability to acquire one within the first 30 ... Why Join Us? * $25/hr. for Licensed Insurance Specialist * $22/hr. for Unlicensed Insurance ...

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All JobsUnlicensed Insurance Agent JobsUnlicensed Insurance Agent Jobs in Massachusetts

Unlicensed Insurance Agent information

See Massachusetts salary details

$27.3K

$71K

$132.7K

How much do unlicensed insurance agent jobs pay per year?

As of Aug 21, 2026, the average yearly pay for unlicensed insurance agent in Massachusetts is $71,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $84,100.00 per year, depending on experience, location, and employer.

What is an unlicensed insurance agent?

An Unlicensed Insurance Agent assists licensed agents by generating leads, handling administrative tasks, and providing customer service. They cannot sell or negotiate insurance policies but can educate clients on available options and connect them with a licensed agent. This role is often an entry point into the insurance industry, allowing individuals to gain experience before obtaining a license.

What does an unlicensed insurance agent do?

Unlicensed Insurance Agents usually focus on administrative and customer support functions within an insurance agency. Their daily responsibilities often include scheduling appointments, responding to client inquiries, managing paperwork, gathering client information, and providing follow-up support for licensed agents. While they do not sell or negotiate insurance policies themselves, they play a crucial role in ensuring that the sales process runs smoothly and that clients have a positive experience. This position provides valuable exposure to the insurance industry and can serve as a stepping stone toward obtaining a license and advancing to higher roles.

What are the key skills and qualifications needed to thrive as an unlicensed insurance agent?

To succeed as an Unlicensed Insurance Agent, strong communication skills, organizational abilities, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) systems and proficiency in basic office software are valuable, though licensing for insurance sales is not required for this support role. Outstanding customer service, attention to detail, and a willingness to learn make candidates stand out. These skills enable unlicensed agents to efficiently assist licensed agents, handle client inquiries, and ensure smooth administrative operations in an insurance office.

Can you work in insurance without a license?

Unlicensed insurance agents cannot legally sell or negotiate insurance policies, as licensing is required by state regulations to ensure knowledge and compliance. Some roles, such as customer service or administrative support, may not require a license, but sales positions do. Obtaining a license involves passing a state exam and completing pre-licensing education.

What are the most commonly searched types of Unlicensed Insurance Agent jobs in Massachusetts?

The most popular types of Unlicensed Insurance Agent jobs in Massachusetts are:

What are popular job titles related to Unlicensed Insurance Agent jobs in Massachusetts?

For Unlicensed Insurance Agent jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Unlicensed Insurance Agent jobs in Massachusetts look for?

The top searched job categories for Unlicensed Insurance Agent jobs in Massachusetts are:

Unlicensed Insurance Agent jobs near you
Infographic showing various Unlicensed Insurance Agent job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $71,012 per year, or $34.1 per hour.

Insurance Solutions Specialist

Randstad

Worcester, MA

$22 - $25/hr

Full-time

Posted 7 days ago

Job description

We are seeking dedicated Commercial Lines Insurance Solutions Specialists to join a dynamic customer service team on a temp-to-hire basis. Operating in a collaborative environment with over 170 years of industry excellence, this role is centered around providing top-tier service, technical policy support, and guidance to commercial policyholders, agents, and vendors across a multi-state territory.

salary: $22 - $25 per hour
shift: First
work hours: 8 AM - 9 PM
education: High School

Responsibilities

Daily Responsibilities

  • Handle inbound calls and emails from customers and agents regarding moderate to complex billing enquiries, policy modifications, coverage explanations, and Certificates of Insurance.
  • Evaluate risks within authorized levels during customer touchpoints and process appropriate small business policy updates.
  • Conduct outbound calls to existing clients to evaluate current coverage, propose optional limits or deductibles, up-sell, and identify cross-selling opportunities.
  • Maintain an average combined volume of 28 incoming calls and emails per day while adhering to scheduled shifts, breaks, and handle-time targets.

What You'll Bring to the Table

  • Active Property & Casualty (P&C) Agent License, or the ability to acquire one within the first 30 days of employment (sponsoring provided).
  • Prior experience in customer service, call centers, data entry, or the insurance industry is preferred.
  • High School Diploma or equivalent; a college degree is preferred.

Why Join Us?

  • $25/hr. for Licensed Insurance Specialist
  • $22/hr. for Unlicensed Insurance Specialist
  • Expectation of total compensation increase upon successful conversion to permanent status.
  • Fully funded preparation classes and initial examination fees to secure your Property & Casualty (P&C) License within the first 30 days.
  • Comprehensive job training and ongoing mentorship during a 6-month temp-to-perm transition pathway.
  • Access to major medical, dental, vision, and 401(k) coverage.


Skills

  • Insurance
  • Billing
  • Policy
  • Call Center Support
  • Data Entry
  • CRM


Qualifications

  • Years of experience: 1 year
  • Experience level: Experienced


Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

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