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Insurance Agent Admin information

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$121.5K

How much do insurance agent admin jobs pay per year?

As of Sep 8, 2026, the average yearly pay for insurance agent admin in the United States is $65,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $77,000.00 per year, depending on experience, location, and employer.

What is an insurance agent admin?

Insurance Agent Admins, also known as Insurance Administrative Assistants, are professionals who support insurance agents and agencies by handling administrative tasks. Their responsibilities often include managing client records, processing paperwork, answering phones, scheduling appointments, and assisting with policy renewals and claims. They play a crucial role in ensuring the office runs smoothly and that agents can focus on serving clients. Strong organizational and communication skills are essential for this role. Additionally, Insurance Agent Admins may help with basic customer service and liaise between clients and agents.

What are the key skills and qualifications needed to thrive as an insurance agent admin?

To thrive as an Insurance Agent Admin, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies, typically supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is commonly required. Excellent communication, multitasking, and customer service skills set top candidates apart in this role. These abilities are essential for efficiently supporting agents, ensuring accurate documentation, and maintaining positive client relationships in a fast-paced environment.

What are some common challenges faced by insurance agent admins and how can they be managed?

Insurance Agent Admins often juggle multiple tasks such as managing client files, coordinating appointments, and processing policy paperwork. A common challenge is staying organized amid shifting priorities and high volumes of data entry. Effective time management, proficiency with insurance software, and strong communication skills are essential for success. Building solid relationships with agents and underwriters also helps streamline workflows and resolve issues quickly.

What is the difference between Insurance Agent Admin vs Insurance Broker?

AspectInsurance Agent AdminInsurance Broker
CredentialsTypically requires insurance licensing and administrative certificationsRequires licensing, often with additional certifications for specific insurance types
Work EnvironmentOffice-based, supporting insurance agents and agenciesIndependent or agency-based, working with clients to find insurance policies
Employer & Industry UsageInsurance agencies, brokerages, and companiesIndependent brokers, agencies, and insurance firms
Search & Comparison IntentUnderstanding administrative roles within insurance agenciesComparing insurance options and finding independent coverage solutions

The main difference is that Insurance Agent Admins focus on supporting insurance agents through administrative tasks, while Insurance Brokers actively seek out insurance policies for clients, often working independently. Both roles require licensing, but their daily responsibilities and client interactions differ significantly.

Why do so many insurance agent admins quit?

Insurance agent admins often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job typically requires strong organizational skills and familiarity with insurance software, but may involve long hours and pressure to meet deadlines, leading to burnout and turnover.

What cities are hiring for Insurance Agent Admin jobs?

Cities with the most Insurance Agent Admin job openings:

What states have the most Insurance Agent Admin jobs?

States with the most job openings for Insurance Agent Admin jobs include:

What are popular job titles related to Insurance Agent Admin jobs?

For Insurance Agent Admin jobs, the most frequently searched job titles are:

Infographic showing various Insurance Agent Admin job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $65,022 per year, or $31.3 per hour.

Health Insurance Agent - Bilingual Spanish

Los Angeles, CA • On-site

Alera Group
See more jobs at Alera Groupexternal

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Alera Group rating

7.5

Company rating: 7.5 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance

Job description

OVERVIEW
Health Insurance Agent - (Bilingual Spanish)

Korea Town, Los Angeles CA | In-Office 

At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking an Insurance Agent who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.

About Alera Group
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You’ll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

Why Alera Group

  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way


RESPONSIBILITIES
What You’ll Do / Your ImpactClient Partnership & Service Excellence
  • Partner with clients to deliver employee benefits programs that meet individual and organizational needs
  • Provide education and guidance on health dental vision and supplemental insurance options
  • Respond to client and employee inquiries with clear accurate information across phone online and in person channels
  • Explain key insurance concepts including deductibles co pays out of pocket maximums and subsidy eligibility
Operational & Compliance Excellence
  • Administer benefits enrollment processes including new enrollments updates and record maintenance
  • Maintain accurate client documentation in CRM systems and enrollment platforms
  • Ensure compliance with applicable regulations and internal processes
  • Collaborate with carriers internal teams and third party systems to ensure accuracy and efficiency
Growth & Retention
  • Support new business initiatives by engaging prospective and existing clients
  • Identify opportunities to improve client experience and strengthen long term relationships
  • Contribute to team performance by sharing knowledge best practices and supporting service improvements

QUALIFICATIONS
What You BringRequired
  • Bilingual in Spanish and English both written and verbal
  • One plus years of experience in sales customer service or a related field
  • Understanding of health insurance plans and enrollment processes
  • Strong client service orientation and ability to manage multiple interactions
  • Excellent communication and interpersonal skills
Preferred
  • High school diploma or equivalent with additional coursework a plus
  • Experience using CRM systems and platforms such as Covered California
  • Comfort using Google Workspace and digital systems
Core Competencies
  • Attention to detail and organizational skills
  • Strong communication and client engagement
  • Problem solving and ability to explain complex information clearly
  • Ability to work in a fast-paced environment and manage competing priorities
  • Collaborative mindset and team-oriented approach

ADDITIONAL INFORMATION

Compensation:
Hourly range: $20 – $24 per hour + commission 

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is based in our Koreatown-Los Angeles, CA office location 

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

  • Role-specific learning paths

  • Leadership development programs

  • Technical and compliance training

  • Industry certifications and continuing education support

  • Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

Licensure & Certifications 

This position may require:

  • Active Life & Health license is a plus (training offered)

  • Ability to obtain required licensure within 2 months of hire

  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-SE1

#LI-In-Office


Location Type
In-OfficeQualifications:
What You BringRequired
  • Bilingual in Spanish and English both written and verbal
  • One plus years of experience in sales customer service or a related field
  • Understanding of health insurance plans and enrollment processes
  • Strong client service orientation and ability to manage multiple interactions
  • Excellent communication and interpersonal skills
Preferred
  • High school diploma or equivalent with additional coursework a plus
  • Experience using CRM systems and platforms such as Covered California
  • Comfort using Google Workspace and digital systems
Core Competencies
  • Attention to detail and organizational skills
  • Strong communication and client engagement
  • Problem solving and ability to explain complex information clearly
  • Ability to work in a fast-paced environment and manage competing priorities
  • Collaborative mindset and team-oriented approach
Education:UNAVAILABLEEmployment Type: FULL_TIME

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