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Insurance Account Jobs in Raleigh, NC (NOW HIRING)

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Insurance Account information

See Raleigh, NC salary details

$32.6K

$67.2K

$99.2K

How much do insurance account jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance account in Raleigh, NC is $67,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $78,300.00 per year, depending on experience, location, and employer.

What is an insurance account?

Insurance accounts refer to the portfolios or records managed by insurance professionals that track the policies, premiums, claims, and client information for individuals or businesses. These accounts are essential for organizing customer data, ensuring coverage is up-to-date, processing renewals, and handling claims. Insurance account managers or representatives play a key role in maintaining client relationships and ensuring their insurance needs are met efficiently.

What are the key skills and qualifications needed to thrive as an insurance account manager?

To thrive as an Insurance Account Manager, you need strong knowledge of insurance products, policy underwriting, and account management, often supported by a relevant degree or insurance certification. Familiarity with customer relationship management (CRM) software, quoting systems, and industry-specific platforms is typically required. Excellent communication, negotiation, and problem-solving skills help build client trust and resolve issues efficiently. These competencies are vital for retaining clients, expanding accounts, and ensuring compliance in a competitive insurance market.

What are some common challenges faced by insurance account managers and how can they be addressed?

Insurance Account Managers often juggle multiple clients with diverse needs, which can lead to conflicting priorities and tight deadlines. Building strong organizational skills and maintaining clear communication with both clients and internal teams can help manage these challenges effectively. Staying updated on industry regulations and product offerings is also crucial to provide accurate advice. Regularly collaborating with underwriters, claims specialists, and sales teams ensures smooth policy management and helps deliver exceptional client service.

What is the difference between Insurance Account and Insurance Agent?

AspectInsurance AccountInsurance Agent
CredentialsTypically requires licensing and sometimes certification depending on stateRequires licensing and certification to sell insurance products
Work EnvironmentOffice-based, handling client accounts and policy managementFieldwork and client meetings, selling policies
Employer & Industry UsageInsurance companies, brokerages, financial institutionsInsurance agencies, brokerages, independent agents
Primary RoleManaging existing client accounts, policy servicingSelling new insurance policies, acquiring clients

Insurance Account professionals focus on managing and servicing existing insurance policies within companies or brokerages, ensuring client satisfaction. Insurance Agents primarily sell insurance policies and acquire new clients. While both roles require licensing, their daily tasks and responsibilities differ significantly.

Is a career in insurance worth it?

A career as an insurance account professional offers stability, with opportunities in sales, customer service, and claims processing. It often requires strong communication skills and industry certifications, and can provide a steady income with potential for advancement.

What does an insurance account manager do?

An insurance account manager oversees client accounts, manages policy renewals, processes claims, and provides customer service to ensure client satisfaction. They often use insurance management software and need strong communication and organizational skills to handle multiple accounts effectively.

Which role in insurance pays the most?

In insurance, executive roles such as Chief Underwriting Officer or Chief Risk Officer typically have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and industry knowledge, and they oversee large teams and strategic decision-making within insurance companies.

What are the most commonly searched types of Insurance Account jobs in Raleigh, NC?

The most popular types of Insurance Account jobs in Raleigh, NC are:

What are popular job titles related to Insurance Account jobs in Raleigh, NC?

For Insurance Account jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Account jobs in Raleigh, NC look for?

The top searched job categories for Insurance Account jobs in Raleigh, NC are:

Insurance Account jobs near you
Infographic showing various Insurance Account job openings in Raleigh, NC as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 89% In-person, 5% Hybrid, and 6% Remote job distribution, with an average salary of $67,245 per year, or $32.3 per hour.

Personal & Commercial Lines Account Manager

Independent Insurance Agents of North Carolina

Raleigh, NC • On-site

$55K - $70K/yr

Full-time

Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Handle personal and commercial lines insurance coverage inquiries and concerns through daily interaction with customers, insurance carriers, and colleagues.

  • Work with prospects and clients to pre-qualify, gather data, research policy options, present coverage options, finalize and bind new coverage, and manage renewals or cancellations.

  • Maintain records of customer interactions, verify policy accuracy, and stay informed about industry updates to improve knowledge and performance.

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off

Job Description
The Personal & Commercial Lines CSR at Grimes Insurance Group is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
About Us
  • Locally owned Trusted Choice® independent insurance agency
  • Fun, friendly, family work atmosphere
  • Team approach to sales and servicing
  • High staff and client retention
  • Standard personal & commerical lines
  • Increased earning potential based on experience & sales performance

Benefits/Perks
  • Competitive Base Pay with Uncapped Commission
  • Bonus Opportunities
  • Company SIMPLE IRA (3% matching)
  • PTO and paid Holidays
  • Professional Development
  • Job Stability in a growing industry

Responsibilities
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
  • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Actively solicit increases in coverage or rounding out accounts at every service contact.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed.

Qualifications
  • Hold an active North Carolina Property and Casualty insurance license and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations.
  • Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
  • Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
  • Technology and Computer proficiency including agency management systems.
  • Preferred but not required active North Carolina Life insurance license.

Compensation: $55,000.00 - $70,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!
IIANC's members are Trusted Choice® independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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