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Insurance Account Manager Jobs in Rochester, NY (NOW HIRING)

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Insurance Account Manager information

See Rochester, NY salary details

$25.6K

$50.9K

$74K

How much do insurance account manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for insurance account manager in Rochester, NY is $50,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $57,100.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

An Insurance Account Manager can potentially earn $10,000 or more per month through commissions and bonuses, especially with experience and a strong client base. Success in this role often depends on sales skills, industry knowledge, and certifications like insurance licenses, rather than formal degrees.

What are Insurance Account Managers?

Insurance Account Managers are professionals who serve as the main point of contact between insurance companies and their clients. They manage client accounts, provide advice on insurance policies, and ensure clients' coverage needs are met. Their role often involves renewing policies, handling claims, and identifying opportunities to offer additional products or services. Strong communication and customer service skills are essential for success in this position.

What does an account manager do at an insurance company?

An insurance account manager is responsible for maintaining and growing client accounts by providing policy advice, handling claims, and ensuring customer satisfaction. They communicate with clients regularly, process policy changes, and may use customer management software to track interactions. Strong communication skills and knowledge of insurance products are essential for this role.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager earn?

Insurance account managers typically earn a median annual salary of around $60,000 to $70,000, with experienced professionals and those in senior roles earning over $80,000. Compensation can vary based on location, level of experience, and the size of the employer, and may include bonuses or commissions for sales performance.

What jobs pay 2000 a day?

In the insurance industry, high-level roles such as senior insurance account managers or specialized brokers can earn around $2,000 per day through commissions, bonuses, and high-value client portfolios. These positions typically require extensive experience, strong sales skills, and often involve managing large accounts or complex policies. Earnings vary based on performance, location, and the company's compensation structure.

What Is an Insurance Account Manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an Insurance Account Manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are popular job titles related to Insurance Account Manager jobs in Rochester, NY? For Insurance Account Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Rochester, NY look for? The top searched job categories for Insurance Account Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Account Manager jobs? Cities near Rochester, NY with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 1% Locum Tenens, 69% Full Time, 29% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,898 per year, or $24.5 per hour.

Large Accounts - Commercial Insurance Account Manager

Lawley Insurance

Rochester, NY • On-site

$79K - $132K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

TO APPLY PLEASE UTILIZE THE FOLLOWING LINK: https://www.lawleyinsurance.com/careers/commercial-insurance-account-manager-rochester-hybrid-wny-branch/
Due to growth, Lawley is in search of a Commercial Insurance Account Manager for their Large Accounts team! This position will work with the largest and most complex accounts in the organization, consulting clients on coverage, advising them on concerns, and cross/selling and upselling when appropriate. The ideal candidate has at least three years of experience servicing all aspects of commercial insurance accounts, a P&C license, and expert knowledge of insurance products and documents. This position includes a full package, including competitive benefits, paid parking in Downtown Buffalo, and learning and development opportunities. If you have experience in servicing large commercial lines accounts, a license, and the desire to join one of the best organizations in Buffalo, please consider applying today!
Fundamental Components of the Job:
  • Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines.
  • Conduct consultative conversations with a Commercial client base; establish & maintain carrier and client relationships.
  • Obtaining non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause; prepare complete marketing submissions on existing clients as needed.

Other functions of the job:
  • Identify cross sell and up-sell opportunities as appropriate.
  • Expand and grow in your role when supporting miscellaneous duties as requested.

Skills/Traits That We Value for This Role:
  • Insurance experience in customer service or account management for 3 years or more.
  • Property/Casualty License (all lines).
  • Relevant knowledge of insurance products, documents and usages.
  • Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred.
  • Ability to work well independently and on a team.
  • Incredible attention to detail and organizational skills.
  • Open to continuing education, college degree or equivalent industry designations.
  • Positive attitude, even in a fast-paced environment.
  • A passion to make customers and coworkers feel important and valued.
  • Capability to work quickly and efficiently.
  • Methodical, yet swift decision-making skills.
  • Precise communication skills, even under time constraints.'

What’s in It for You?
A bit about Lawley!

  • We are not a call center environment.
  • We achieve success by building genuine relationships together, with our teams and clients.
  • We are a family owned insurance broker (70+ years!).
  • We are deeply committed to the communities we serve and love to get involved.
  • We work hard and play hard!!!

Why Lawley? 
  • Competitive salary and referral bonuses!
  • Expansive Benefits (Medical, Dental, Vision—and SO many more).
  • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
  • Company 401K contribution received starting Day 1 (for participants 21+ years old).
  • Educational support, career development, and growth opportunities.
  • Job Security (we’ve never had a lay-off, even during the pandemic).
  • Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
  • Comfortable, family-oriented culture, with an emphasis on work life balance.
  • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
  • Fulfilling opportunities that align with your career path and our business needs.

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $79,550.63 to $132,584.38.