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Fulltime Insurance Account Manager Jobs in Rochester, NY

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Fulltime Insurance Account Manager information

See Rochester, NY salary details

$26.1K

$51.9K

$75.5K

How much do fulltime insurance account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for fulltime insurance account manager in Rochester, NY is $51,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $58,200.00 per year, depending on experience, location, and employer.

What is the difference between Fulltime Insurance Account Manager vs Insurance Customer Service Representative?

AspectFulltime Insurance Account ManagerInsurance Customer Service Representative
CredentialsLicenses (e.g., state insurance license), relevant certificationsTypically no licenses required, basic training provided
Work EnvironmentOffice setting, client meetings, policy managementCall centers, customer support centers, office
Employer & Industry UsageInsurance agencies, companies, brokeragesInsurance companies, agencies, customer support centers
Search & Comparison IntentUnderstanding roles, career path, responsibilitiesCustomer support, service tasks, client interaction

The Fulltime Insurance Account Manager typically handles policy management, client relationships, and sales, requiring licenses and certifications. In contrast, an Insurance Customer Service Representative focuses on assisting clients with inquiries and support, often without licensing. Both roles are vital in the insurance industry but differ in responsibilities, credentials, and work environment.

What are popular job titles related to Fulltime Insurance Account Manager jobs in Rochester, NY? For Fulltime Insurance Account Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Fulltime Insurance Account Manager jobs in Rochester, NY look for? The top searched job categories for Fulltime Insurance Account Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Fulltime Insurance Account Manager jobs? Cities near Rochester, NY with the most Fulltime Insurance Account Manager job openings:
Fulltime Insurance Account Manager jobs near you

Commercial Insurance Account Manager

LAWLEY AGENCY, LLC

Rochester, NY • On-site

$56.75K - $101.28K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

These are the fundamental components of the job:

  • Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines
  • Conduct consultative conversations with a Commercial client base; establish & maintain carrier and client relationships
  • Obtaining non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause; prepare complete marketing submissions on existing clients as needed

Other functions of the job:

  • Identify cross sell and up-sell opportunities as appropriate
  • Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

  • Insurance experience in customer service or account management for 3 years or more
  • Property/Casualty License (all lines)
  • Relevant knowledge of insurance products, documents and usages
  • Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred
  • Ability to work well independently and on a team
  • Incredible attention to detail and organizational skills
  • Open to continuing education, college degree or equivalent industry designations
  • Positive attitude, even in a fast-paced environment
  • A passion to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Methodical, yet swift decision making skills
  • Precise communication skills, even under time constraints

A bit about Lawley!

  • We are not a call center environment
  • We achieve success by building genuine relationships together, with our teams and clients
  • We are a family owned insurance broker (nearly 70 years!)
  • We are deeply committed to the communities we serve and love to get involved
  • We work hard and play hard!!!

Why Lawley?

  • Competitive salary and referral bonuses!
  • Expansive Benefits (Medical, Dental, Vision—and SO many more)
  • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
  • Company 401K contribution received starting Day 1 (for participants 21+ years old)
  • Educational support, career development, and growth opportunities
  • Job Security (we’ve never had a lay-off, even during the pandemic)
  • Flexibility, including hybrid schedules! Business hours 8am-4:30pm
  • Comfortable, family-oriented culture, with an emphasis on work life balance
  • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
  • Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750.00 to $101,279.75.