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Insurance Account Manager Jobs in Madison, WI (NOW HIRING)

Rent-A-Center

Account Manager

Janesville, WI

$13.73 - $16.15/hr

Account Manager Interested in a minimum starting hourly rate of $13.73 per hour- $16.15 per hour ... Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse ...

Rent-A-Center

Account Manager

Janesville, WI · On-site

$13.73 - $16.15/hr

Account Manager Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour ... Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse ...

Rent-A-Center

Account Manager

Madison, WI · On-site

$14.45 - $17/hr

Account Manager Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ... Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse ...

Rent-A-Center

Account Manager

Madison, WI

$14.45 - $17/hr

Account Manager Interested in a minimum starting hourly rate of $14.45 per hour- $17.00 per hour ... Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse ...

WPS

Senior Account Manager - Health Insurance

Madison, WI · On-site +1

$85K - $105K/yr

... as an Account Manager or related experience. * Strong knowledge and understanding of health insurance benefit design. * Demonstrated experience in Health and Life Insurance Administration.

Americanfidelity

Account Manager

Madison, WI · Remote

$87K - $119K/yr

Our salaried, career Account Managers are responsible for selling worksite insurance products and services in a defined sales territory with an existing customer base. You will build strong ...

City Wide Facility Solutions

Account Manager

Madison, WI · On-site

$70K/yr

As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and ...

City Wide Facility Solutions

Account Manager

Madison, WI · On-site

$70K/yr

As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and ...

City Wide Facility Solutions

Account Manager

Madison, WI · On-site

$70K/yr

As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and ...

Carrington Lawn and Landscape

Account Manager

Middleton, WI · On-site

$70K - $120K/yr

The Account Manager role is ideal for a relationship-driven professional who enjoys cultivating long-term client partnerships, communicating proactively, and working collaboratively with both office ...

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Showing results 1-20

All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Madison, WI

Insurance Account Manager information

See Madison, WI salary details

$26.7K

$53K

$77.1K

How much do insurance account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance account manager in Madison, WI is $53,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $59,500.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Madison, WI? The most popular types of Insurance Account jobs in Madison, WI are:
What are popular job titles related to Insurance Account Manager jobs in Madison, WI? For Insurance Account Manager jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Madison, WI look for? The top searched job categories for Insurance Account Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Insurance Account Manager jobs? Cities near Madison, WI with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Madison, WI as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,031 per year, or $25.5 per hour.

Licensed Insurance Account Manager

Cha & Associates, Inc. - American Family Insurance

Madison, WI • On-site

$60K - $70K/yr

Full-time

PTO

Posted 7 days ago

Job description

Benefits:
  • Work from Home Hybrid Opportunities
  • Heath Insurance stipend
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Cha & Associates American Family Insurance | Madison, WI

Build Relationships. Protect What Matters. Grow Your Insurance Career.
Cha & Associates American Family Insurance is seeking a Licensed Insurance Account Manager to join our growing team in Madison, WI. This role is ideal for someone who takes pride in delivering exceptional service, proactively managing client accounts, and identifying opportunities to ensure customers have the right protection as their needs evolve.
You'll work closely with existing clients, handling day-to-day service needs while conducting thoughtful policy reviews and identifying opportunities to strengthen their overall insurance program.
If you're licensed, organized, customer-focused, and enjoy being a trusted resource for your clients, we'd love to meet you.
Why Join Cha & Associates?
  • Competitive base salary plus commission and bonus opportunities.
  • Established American Family Insurance agency with a loyal client base.
  • Supportive, team-oriented work environment.
  • Ongoing training and professional development.
  • Opportunities for career advancement.
  • The opportunity to build lasting client relationships and make a meaningful impact.
  • A role where your insurance knowledge and client service skills are valued.
What You'll Do
As a Licensed Insurance Account Manager, you'll serve as a trusted point of contact for existing clients, providing proactive service and helping them navigate their insurance needs throughout the life of their policies.
Responsibilities
  • Manage and service a book of Personal Lines insurance accounts.
  • Build and maintain strong, long-term relationships with existing clients.
  • Respond to customer questions and service requests by phone, email, and in person.
  • Assist clients with policy changes, renewals, billing questions, claims support, and coverage updates.
  • Conduct proactive policy reviews to identify changing needs and potential coverage gaps.
  • Recommend appropriate insurance solutions based on each client's individual situation.
  • Identify account rounding and cross-selling opportunities that provide additional value and protection.
  • Educate clients on coverage options, policy features, discounts, and available products.
  • Follow up with customers to ensure satisfaction and strengthen retention.
  • Process policy transactions accurately and maintain complete, organized client records.
  • Coordinate with insurance carriers and internal team members to resolve client needs efficiently.
  • Identify opportunities for referrals and new business through strong client relationships and exceptional service.
  • Collaborate with the team to achieve agency service, retention, and growth goals.
What We're Looking For
Preferred Qualifications
  • Active Property & Casualty Insurance License required.
  • Previous insurance agency experience strongly preferred.
  • Experience managing and servicing Personal Lines accounts.
  • Experience with policy changes, renewals, endorsements, and customer service.
  • Life Insurance License is a plus or willingness to obtain.
  • Familiarity with agency management systems and insurance technology.

Who Thrives in This Role?
This position is perfect for a licensed insurance professional who enjoys helping people, solving problems, and becoming a trusted resource for clients. The most successful Account Managers understand that exceptional service is about more than simply answering questions—it's about proactively reviewing coverage, anticipating client needs, and making sure customers have the protection that's right for them.
Apply today and take the next step in your insurance career with Cha & Associates American Family Insurance in Madison, WI!

Flexible work from home options available.