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Insurance Account Manager Jobs in Austin, TX (NOW HIRING)

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Insurance Account Manager information

See Austin, TX salary details

$26.3K

$52.1K

$75.8K

How much do insurance account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance account manager in Austin, TX is $52,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $58,500.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.
More about Insurance Account Manager jobs

What are the most commonly searched types of Insurance Account jobs in Austin, TX?

The most popular types of Insurance Account jobs in Austin, TX are:

What are popular job titles related to Insurance Account Manager jobs in Austin, TX?

For Insurance Account Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Account Manager jobs in Austin, TX look for?

The top searched job categories for Insurance Account Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Insurance Account Manager jobs?

Cities near Austin, TX with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $52,130 per year, or $25.1 per hour.

Insurance Account Manager

Matthew Wolfe Farmers Insurance

Round Rock, TX • On-site

Full-time

Posted 5 days ago

Job description

We are seeking a professional, motivated, and customer-focused Account Manager to join our insurance agency in Round Rock. The Account Manager will be responsible for providing exceptional service to existing clients, managing insurance accounts, assisting with policy needs, and building strong, lasting customer relationships. Experience with commercial insurance is preferred.

Responsibilities
  • Manage and maintain relationships with existing insurance clients
  • Assist customers with policy questions, changes, renewals, and service needs
  • Review accounts and identify coverage needs and opportunities
  • Prepare insurance quotes and assist with new business
  • Communicate with insurance carriers regarding policies and account needs
  • Follow up with clients to ensure timely and professional service
  • Maintain accurate customer and policy information
  • Assist with account retention and client satisfaction
  • Provide a high level of customer service and professionalism
  • Work closely with the agency team to support overall business goals


Requirements
  • Previous insurance or customer service experience preferred
  • Commercial insurance experience preferred
  • Property Casualty insurance license preferred, but not required (will need to obtain)
  • Strong communication and interpersonal skills
  • Excellent organization and attention to detail
  • Ability to manage multiple accounts and priorities
  • Professional, dependable, and customer-focused
  • Comfortable working independently and as part of a team
  • Basic computer skills and ability to learn agency management systems


Benefits
Hands on Training###Flexible Schedule###