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Insurance Account Assistant Jobs in Madison, WI (NOW HIRING)

Conducts correspondence daily that might include following insurance information, guest disputes ... Provide training and development for Assistant Account Collections Specialists. * Manage multiple ...

Conducts correspondence daily that might include following insurance information, guest disputes ... Provide training and development for Assistant Account Collections Specialists. * Manage multiple ...

... * Assist with contracts, renewals, and financial reconciliation, including claim costs and program ... TPA, insurance carrier, or claims organization * Strong background in auto liability, general ...

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... health plans, insurance carriers and third-party administrators, including broker/agent ... * Assist in ensuring a favorable PBM experience by helping to identify, resolve, and prevent ...

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Insurance Account Assistant information

See Madison, WI salary details

$21.2K

$38K

$51.4K

How much do insurance account assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance account assistant in Madison, WI is $38,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,200.00 and $44,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

Is being an insurance account assistant hard?

The role of an insurance account assistant involves administrative tasks, customer service, and data entry, which can be straightforward but may require attention to detail and multitasking. The job typically involves working with insurance policies, using office software, and adhering to deadlines, making it moderately challenging depending on workload and experience. Developing strong organizational and communication skills can help manage the job's demands effectively.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those in larger firms can earn higher salaries. They often work standard business hours and may need basic knowledge of insurance policies and customer service skills.

What does an insurance account assistant do?

An insurance account assistant supports insurance agents and brokers by managing client accounts, processing policy applications, updating records, and handling customer inquiries. They often use insurance software and need strong organizational and communication skills to ensure accurate and efficient account management. The role may require familiarity with insurance policies and attention to detail.

What does an entry level insurance account assistant do?

An entry-level insurance account assistant supports insurance agents and brokers by handling administrative tasks such as processing policies, maintaining client records, and preparing documentation. They often use insurance software and need strong organizational skills to ensure accurate and efficient account management.
What are the most commonly searched types of Insurance Account jobs in Madison, WI? The most popular types of Insurance Account jobs in Madison, WI are:
What are popular job titles related to Insurance Account Assistant jobs in Madison, WI? For Insurance Account Assistant jobs in Madison, WI, the most frequently searched job titles are:
What cities near Madison, WI are hiring for Insurance Account Assistant jobs? Cities near Madison, WI with the most Insurance Account Assistant job openings:
Infographic showing various Insurance Account Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,011 per year, or $18.3 per hour.

Condition Management Account Coordinator

Cottingham & Butler

Madison, WI • On-site

$20.25 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Cottingham & Butler rating

8.6

Company rating: 8.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

89th of 304 rated insurance


Job description

Condition Management Account Coordinator 

Location: Onsite in Dubuque, IA. Also accepting remote applicants.

HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you!

We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated.

Essential Functions:

  • Answer participants inquiries
  • Assist participants via email and online messaging
  • Accurately document participant communications

Specific Skills:

  • Strong verbal and written skills
  • Detail oriented

Pay & Benefits

  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/ Accidental Death Insurance

About Cottingham and Butler's Health and Wellness Division

Cottingham and Butler's Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook


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