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Insurance Account Assistant Jobs in Virginia (NOW HIRING)

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As an Insurance Account Manager, you will work directly with both current and prospective clients ... Communicate effectively with carriers and clients * Assist with day-to-day office operations as ...

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Insurance Account Manager

Norfolk, VA · On-site

$55K - $65K/yr

As an Insurance Account Manager, you will work directly with both current and prospective clients ... Communicate effectively with carriers and clients * Assist with day-to-day office operations as ...

Be Seen First

As an Insurance Account Manager, you will work directly with both current and prospective clients ... Communicate effectively with carriers and clients * Assist with day-to-day office operations as ...

Be Seen First

As an Insurance Account Manager, you will work directly with both current and prospective clients ... Communicate effectively with carriers and clients * Assist with day-to-day office operations as ...

Be Seen First

As an Insurance Account Manager, you will work directly with both current and prospective clients ... Communicate effectively with carriers and clients * Assist with day-to-day office operations as ...

Be Seen First

Insurance Account Manager

Norfolk, VA · On-site

$55K - $65K/yr

As an Insurance Account Manager, you will work directly with both current and prospective clients ... Communicate effectively with carriers and clients * Assist with day-to-day office operations as ...

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Insurance Account Assistant information

See Virginia salary details

$20.8K

$37.4K

$50.6K

How much do insurance account assistant jobs pay per year?

As of May 29, 2026, the average yearly pay for insurance account assistant in Virginia is $37,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,700.00 and $44,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Account Assistant, and why are they important?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges Insurance Account Assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

What are Insurance Account Assistants?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.
What are the most commonly searched types of Insurance Account jobs in Virginia? The most popular types of Insurance Account jobs in Virginia are:
What cities in Virginia are hiring for Insurance Account Assistant jobs? Cities in Virginia with the most Insurance Account Assistant job openings:
Insurance Account Manager

Insurance Account Manager

Shoreline Insurance Group

Chesapeake, VA • On-site

$55K - $65K/yr

Full-time

Medical, PTO

Posted 8 days ago

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Job description

We are seeking an organized, motivated, and customer-focused Insurance Account Manager to join our growing team. This role is ideal for someone who enjoys building relationships with clients, providing excellent customer service, and working in a supportive, family-oriented office environment. Enjoy working alongside our office dog, Gusty.

As an Insurance Account Manager, you will work directly with both current and prospective clients to manage insurance accounts, quote and issue policies, and complete renewals. Experience with home and auto insurance is required.

This is a great opportunity for someone looking to continue building their insurance career with plenty of room for professional growth and advancement.

Responsibilities

  • Work directly with new and existing clients regarding insurance needs
  • Quote, issue, and service personal lines insurance policies
  • Process policy renewals and policy changes
  • Provide excellent customer service and timely follow-up
  • Answer client questions and help resolve coverage concerns
  • Maintain accurate account documentation and records
  • Communicate effectively with carriers and clients
  • Assist with day-to-day office operations as needed

Qualifications

  • Virginia Property & Casualty Insurance License required
  • Previous experience with home and auto insurance required
  • Strong written and verbal communication skills
  • Excellent follow-up and problem-solving abilities
  • Highly organized with strong attention to detail
  • Basic computer skills required
  • Proficiency in Microsoft Office, including Word and Excel

What We Offer

  • Competitive hourly or salary-based pay (not commission-based)
  • Bonus opportunities
  • Yearly raises based on performance
  • Paid Time Off (PTO)
  • Health insurance benefits
  • Excellent opportunity for career growth and advancement
  • Casual dress code
  • Great work-life balance
  • Friendly, close-knit, family-oriented office environment

If you are looking for a positive workplace where your contributions are valued and you can grow your career long-term, we’d love to hear from you!

Company Description

Small independent insurance agency. Casual office setting and an office dog! This position is for someone experienced with selling and servicing home and auto insurance. Finding clients not necessary, but being able to communicate well on the phone and via email is a must.