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Insurance Account Assistant information

See Virginia salary details

$20.8K

$37.4K

$50.6K

How much do insurance account assistant jobs pay per year?

As of Jul 16, 2026, the average yearly pay for insurance account assistant in Virginia is $37,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,700.00 and $44,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Account Assistant, and why are they important?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are Insurance Account Assistants?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges Insurance Account Assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.
What are the most commonly searched types of Insurance Account jobs in Virginia? The most popular types of Insurance Account jobs in Virginia are:
What are popular job titles related to Insurance Account Assistant jobs in Virginia? For Insurance Account Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Account Assistant jobs in Virginia look for? The top searched job categories for Insurance Account Assistant jobs in Virginia are:
What cities in Virginia are hiring for Insurance Account Assistant jobs? Cities in Virginia with the most Insurance Account Assistant job openings:
Insurance Account Assistant jobs near you
Sports Insurance Account Manager

Sports Insurance Account Manager

DOXA Insurance

Richmond, VA • On-site

Full-time

Re-posted 14 days ago

Job description

About Us
DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators. We provide centralized sales, marketing, underwriting, and operational support that helps our companies unlock their full growth potential.
With hundreds of custom specialty insurance programs and partnerships and more than 20,000 agent and broker relationships nationwide, DOXA's rapid growth is reaching new heights.
Our rapid evolution means we can deliver on something most companies just talk about: building a workplace where talented professionals are drawn to the impact they can make. We offer competitive benefits and compensation, but what really differentiates us is our culture of empowerment and commitment to innovation in the specialty insurance space.
If you're an ambitious professional looking to evolve your career, we'd love to talk. Ready to join a community of experts redefining the specialty insurance space?
About Monument Sports
Monument Sports Group (MSG), a DOXA company, specializes in insurance and risk management solutions for sports, recreation, and entertainment organizations. Based in Richmond, VA, MSG brings together insurance expertise and real-world operational knowledge to help clients-from climbing gyms to recreation facilities-protect their businesses and manage risk effectively. MSG is known for its collaborative culture, client-first approach, and commitment to serving niche markets with tailored solutions.
Key Responsibilities
We are seeking a passionate and experienced individual to join our team as an Account Manager. As a specialist in this niche field, you will play a crucial role in understanding the unique risks and challenges faced by clients in the sports and entertainment sector. While understanding the unique nuances of this type of insurance may take time, industry-experienced professionals should be able to quickly adapt and find our focus of insurance intriguing.
  • Conduct thorough assessments of client needs and provide personalized insurance solutions.
  • Collaborate with clients, team members and underwriters to design and customize insurance solutions for clients.
  • Process certificates of insurance efficiently and accurately to meet client and regulatory requirements.
  • Utilize our management system on a day-to-day basis to track policies, update client information, and manage workflows.
  • Stay abreast of industry trends, regulations, and emerging risks to continually enhance expertise.
  • Build and maintain strong relationships with clients to ensure long-term satisfaction and loyalty.
  • Assist in the development and implementation of marketing strategies to expand our client base.
  • Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
  • Attend relevant industry conferences (around 2-3 per year) and events to stay informed on market trends and strengthen client and partner engagement..

Requirements
  • Bachelor's degree: preferred
  • Minimum of 5 years of experience in the commercial insurance industry.
  • In-depth knowledge of insurance products and risk management.
  • Strong communication, presentation, negotiation, and interpersonal skills.
  • Proven track record of building and maintaining client relationships.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Experience with Microsoft Office Suite.

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