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Insurance Account Assistant Jobs in Reston, VA (NOW HIRING)

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Insurance Account Assistant information

See Reston, VA salary details

$21.8K

$39.2K

$53.1K

How much do insurance account assistant jobs pay per year?

As of Jul 10, 2026, the average yearly pay for insurance account assistant in Reston, VA is $39,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,200.00 and $46,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Account Assistant, and why are they important?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are Insurance Account Assistants?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges Insurance Account Assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.
What are the most commonly searched types of Insurance Account jobs in Reston, VA? The most popular types of Insurance Account jobs in Reston, VA are:
What job categories do people searching Insurance Account Assistant jobs in Reston, VA look for? The top searched job categories for Insurance Account Assistant jobs in Reston, VA are:
What cities near Reston, VA are hiring for Insurance Account Assistant jobs? Cities near Reston, VA with the most Insurance Account Assistant job openings:
Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Reston, VA as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,245 per year, or $18.9 per hour.

Insurance Account Representative

Christian Durand - State Farm Agency

Gaithersburg, MD

$43K - $59K/yr

Contractor

Re-posted 4 days ago

Job description

Position Overview

The Insurance Account Representative plays a key role in delivering exceptional service to our clients. This position is responsible for managing and maintaining client accounts by addressing inquiries, assisting with policy-related requests, and ensuring accurate and timely processing of changes. The representative will work closely with internal teams to support renewals, endorsements, and ongoing account needs, while upholding all compliance and company standards. The ideal candidate is customer-focused, detail-oriented, and able to communicate clearly and professionally in a fast-paced environment.

Key Responsibilities
  • Serve as a primary point of contact for clients regarding policies and account needs
  • Assist with policy changes, endorsements, and renewals
  • Handle inbound calls and customer inquiries in a timely manner
  • Maintain accurate client records in ECRM
  • Review coverage needs and helps clients understand available options
  • Coordinate with internal teams to ensure smooth processing of requests
  • Resolve customer issues while maintaining compliance and company standards
  • Support team goals and contribute to a positive customer experience
Required Qualifications
  • Strong customer service skills and professional communication
  • Ability to multi-task and manage time effectively
  • High attention to detail and accuracy
  • Proficiency with computers and basic software applications
  • Willingness to learn and follow insurance compliance requirements
Preferred Qualifications
  • Insurance experience (preferred)
  • Prior call center or sales support experience (preferred)
  • Active insurance license(s): [Property & Casualty / Life & Health
    • If not currently licensed, the candidate must be willing to obtain licensing

    QUALIFICATIONS:

    • Sales experience (outside sales or inside sales representative) preferred
    • Successful track record of meeting sales goals/quotas preferred
    • Property & Casualty license
    • Life and Health license

    We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.