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Inside Solution Provider Jobs (NOW HIRING)

Cox Communications

$20.87 - $31.35/hr

Inside Solutions Representative (Cox Business) Building strong business relationships is a marathon ... Provide overflow support across additional call queues as needed, including assisting with ...

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$24K

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$84K

How much do inside solution provider jobs pay per year?

As of Jun 7, 2026, the average yearly pay for inside solution provider in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

How does an Inside Solution Provider typically collaborate with sales and technical teams to deliver client solutions?

Inside Solution Providers often act as a central point of coordination between sales representatives, technical support, and clients. They work closely with sales teams to understand client requirements, recommend suitable products or services, and develop tailored solutions. Additionally, they liaise with technical teams to ensure feasibility, address technical questions, and facilitate smooth implementation. Effective communication and the ability to translate customer needs into actionable solutions are key to success in this collaborative environment.

What are Inside Solution Providers?

Inside Solution Providers are professionals who work within an organization, typically in sales, customer service, or technical support roles, to deliver tailored solutions to clients or customers. They analyze customer needs, recommend appropriate products or services, and coordinate with other teams to ensure successful implementation. Unlike field-based solution providers, they usually work from the company’s office or remotely, interacting with clients via phone, email, or online meetings. Their goal is to build strong client relationships and help solve business challenges through customized solutions.

What are the key skills and qualifications needed to thrive as an Inside Solution Provider, and why are they important?

To thrive as an Inside Solution Provider, you need strong knowledge of sales processes, product expertise, and customer relationship management, often supported by a bachelor's degree and relevant sales or technology certifications. Familiarity with CRM software, sales automation tools, and industry-specific platforms is typically required. Outstanding communication, problem-solving, and negotiation skills set top performers apart in this role. These skills enable effective identification of client needs and delivery of tailored solutions, driving customer satisfaction and business growth.

What is the difference between Inside Solution Provider vs Inside Sales Representative?

AspectInside Solution ProviderInside Sales Representative
CredentialsTechnical certifications, industry knowledgeSales training, communication skills
Work EnvironmentTechnical teams, client consultationsSales teams, customer outreach
Employer & IndustryIT, technology, solutions providersRetail, manufacturing, tech companies
Search & ComparisonOften compared for technical vs sales roles in inside salesCommonly contrasted with solution providers in sales context

The Inside Solution Provider typically focuses on delivering technical solutions, consulting with clients, and possessing industry-specific certifications. In contrast, an Inside Sales Representative primarily handles sales outreach, customer communication, and closing deals. While both roles operate within inside sales environments, the solution provider emphasizes technical expertise, whereas the sales representative emphasizes sales skills. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

More about Inside Solution Provider jobs
What cities are hiring for Inside Solution Provider jobs? Cities with the most Inside Solution Provider job openings:
What states have the most Inside Solution Provider jobs? States with the most job openings for Inside Solution Provider jobs include:
What job categories do people searching Inside Solution Provider jobs look for? The top searched job categories for Inside Solution Provider jobs are:
Inside Solution Provider jobs near you
Infographic showing various Inside Solution Provider job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.
Inside Solutions Representative (Cox Business)

Inside Solutions Representative (Cox Business)

Cox Communications

Las Vegas, NV

$17.40 - $26.06/hr

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago

Cox Communications rating

8.5

Company rating: 8.5 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

6th of 76 rated telecommunications companies

Job description

Inside Solutions Representative (Cox Business)
Building strong business relationships is a marathon, not a sprint. While speed is certainly important in sales, trust and authenticity are earned over time.
We're looking for an Inside Solutions Representative who understands the value of taking the time to do things right. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies - empowering businesses to thrive in an ever-evolving digital landscape.
If you're committed to quality work and are eager to advance your career, we'd love to hear from you.
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • A pro-sales culture that honors what salespeople (like you!) contribute to our success.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • A true team environment, with 3 days of real-life collaboration in the office.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Check out all our benefits.
What You'll Do
You'll focus on offering solutions to new and existing small-to-medium business customers. You'll also create effective strategies for selling bundled services. Here's more on what that'll look like:
  • Handle inbound business customer calls related to new service activation, service upgrades, and account transfers, ensuring a seamless customer experience.
  • Provide overflow support across additional call queues as needed, including assisting with misrouted inquiries to ensure timely resolution.
  • Proactively follow up on sales opportunities, installations, and customer inquiries to ensure timely resolution of issues and a high-quality customer experience.
  • Generate new business leads through proactive outreach and referral requests from existing customers, while cultivating long-term client relationships and building a strong, repeat customer base.
  • Educating customers on installed products, service offerings, billing and charges.
  • Listening to customers to understand their needs and offering tailored solutions.
  • Developing and delivering proposals and presentations based on clients' business needs.
  • Assessing the serviceability of client locations and negotiating pricing, service levels and terms with clients.
  • Collaborating with sales engineers to find appropriate solutions and resolve installation or service issues.
  • Performing ROI assessments to ensure sales profitability.
  • Generating new leads and requesting referrals from existing customers.
  • Working with sales support to complete orders and maintain customer satisfaction and sharing customer insights and feedback with the marketing team.

Who You Are
As a patient and strategic salesperson, you're committed to the long game. You're not just about making a sale - you're about building lasting relationships. You also have the following:
Minimum:
  • 5 years of experience in a related field; or a high school diploma/GED with 3 years of experience; or an associate degree, a bachelor's degree or certification in a related discipline.
  • Proficiency with computers and common business software.

Preferred:
  • An associate degree or technical certification in a related discipline.
  • 2 years of sales experience with a proven track record of meeting quotas.
  • 2 years of experience selling over the phone.
  • 6 months of experience selling telecommunications products and services.

Ready to grow your sales career at Cox? Apply today!
USD 17.40 - 26.06 per hour
Compensation:
Hourly pay rate is in the range of $17.40 - $26.06/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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