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Inside Sales Team Lead Jobs (NOW HIRING)

Inside Sales Team Lead

Irving, TX ยท On-site

$70 - $100/hr

The Inside Sales Team Lead owns end-to-end sales order operations, ensuring accurate, timely, and compliant order processing from receipt through fulfillment. This role leads the order operations ...

Inside Sales Team Lead

Irving, TX ยท On-site

$80 - $115/hr

The Inside Sales Team Lead owns end-to-end sales order operations, ensuring accurate, timely, and compliant order processing from receipt through fulfillment. This role leads the order operations ...

Overview At Esri, our Inside Sales team leads play a crucial role in driving the adoption of ArcGIS ... Through the power of geoanalysis, you will lead teams that help our customers and global ...

$90 - $130/hr

At Esri, our Inside Sales team leads play a crucial role in driving the adoption of ArcGIS ... Effectively coach the lead management and sales processes for all opportunities. Establish revenue ...

New

Inside Sales Team Lead

San Antonio, TX ยท On-site

$90 - $130/hr

At Esri, our Inside Sales team leads play a crucial role in driving the adoption of ArcGIS ... Effectively coach the lead management and sales processes for all opportunities. Establish revenue ...

New

The Inside Sales Team Lead owns end-to-end sales order operations, ensuring accurate, timely, and compliant order processing from receipt through fulfillment. This role leads the order operations ...

The Inside Sales Team Lead owns end-to-end sales order operations, ensuring accurate, timely, and compliant order processing from receipt through fulfillment. This role leads the order operations ...

About the Role We're looking for a motivated Inside Sales Team Lead who will focus on coaching and upleveling our Vendor Partners revenue growth for our existing merchants and DoorDash. This Team ...

This person will report to the Inside Sales Team Lead. What You'll Do The Inside Sales Associate's primary responsibility is to build a qualified pipeline within your territory and meet your assigned ...

This person will report to the Inside Sales Team Lead. What You'll Do The Inside Sales Associate's primary responsibility is to build a qualified pipeline within your territory and meet your assigned ...

This person will report to the Inside Sales Team Lead. What You'll Do The Inside Sales Associate's primary responsibility is to build a qualified pipeline within your territory and meet your assigned ...

This person will report to the Inside Sales Team Lead. What You'll Do The Inside Sales Associate's primary responsibility is to build a qualified pipeline within your territory and meet your assigned ...

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Inside Sales Team Lead information

See salary details

$29.5K

$58.6K

$124K

How much do inside sales team lead jobs pay per year?

As of Aug 23, 2026, the average yearly pay for inside sales team lead in the United States is $58,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What is an inside sales team lead?

An Inside Sales Team Lead is a professional responsible for managing and guiding a team of inside sales representatives who sell products or services remotely, typically over the phone or online. They oversee daily sales activities, set team goals, provide coaching and training, and ensure targets are met. The role often includes analyzing sales metrics, developing strategies to improve performance, and acting as a liaison between the sales team and upper management. Inside Sales Team Leads play a crucial role in motivating their team and driving revenue growth for their organization.

What are the key skills and qualifications needed to thrive as an inside sales team lead?

To thrive as an Inside Sales Team Lead, you need a solid background in sales strategies, lead generation, and team management, often supported by experience in sales or business administration. Familiarity with CRM systems like Salesforce, data analysis tools, and sales performance metrics is typically required. Strong leadership, motivational skills, and effective communication set top performers apart in this role. These abilities are crucial for driving team productivity, meeting sales targets, and fostering a collaborative and high-achieving sales environment.

What are some common challenges faced by an inside sales team lead and how can they be effectively managed?

Inside Sales Team Leads often encounter challenges such as maintaining team motivation, managing diverse personalities, and meeting ambitious sales targets. Balancing administrative duties with active coaching and support is essential for team success. Effective leaders focus on clear communication, regular performance feedback, and fostering a collaborative environment through team meetings and shared best practices. Additionally, leveraging CRM tools and data analytics helps track progress and identify areas for improvement, enabling proactive problem-solving.

What is the difference between Inside Sales Team Lead vs Inside Sales Representative?

AspectInside Sales Team LeadInside Sales Representative
ResponsibilitiesSupervises sales team, sets targets, coaches, and strategizesGenerates leads, contacts clients, and closes sales
Required SkillsLeadership, communication, sales strategyCommunication, product knowledge, customer service
Work EnvironmentTeam management, collaboration with sales and marketingIndividual sales calls, client interactions
Common CertificationsSales certifications, leadership trainingSales certifications, product training

The Inside Sales Team Lead focuses on managing and guiding the sales team, while the Inside Sales Representative primarily handles direct client interactions and sales. Both roles require strong communication skills and sales knowledge, but the team lead also emphasizes leadership and strategic planning.

More about Inside Sales Team Lead jobs

What states have the most Inside Sales Team Lead jobs?

States with the most job openings for Inside Sales Team Lead jobs include:

Infographic showing various Inside Sales Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $58,588 per year, or $28.2 per hour.

Inside Sales Team Lead

Sena Technologies, Inc.

Irving, TX โ€ข On-site

$70 - $100/hr

Other

Posted 25 days ago


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Irving, TX, US

8 days ago Requisition ID: 1087

Job Summary:

The Inside Sales Team Lead owns end-to-end sales order operations, ensuring accurate, timely, and compliant order processing from receipt through fulfillment. This role leads the order operations team, standardizes and improves order management workflows, and serves as the operational backbone supporting the sales organization. The position oversees NetSuite ERP order processes, SOP governance, and cross-functional coordination with warehouse, finance, and customer service to ensure seamless order-to-cash execution.

Key Responsibilities:
  • Process purchase orders and manage sales orders through NetSuite ERP
  • Manage order backlog and open purchase orders
  • Verify customer order details including shipping, contact, and payment information
  • Support order processing and credit card transactions per SOP, and resolve escalated payment issues (failed payments, refunds, chargebacks)
  • Communicate with customers to resolve inquiries and collect missing information, including shipping and delivery issues in coordination with the warehouse and logistics team
  • Maintain customer and account master data in NetSuite โ€” including new retailer and distributor onboarding, contacts, shipping addresses, payment terms, and account details โ€” and process update requests from the sales team
  • Manage price lists and โ€œWhere-to-Buyโ€ dealer listings on the websiteEnsuring accurate pricing is posted in NetSuite ERP
  • Ensure warehouse and shipping information is up to date
  • Prepare weekly, monthly, and quarterly sales reports covering category, channel, product, and period-over-period sales data for cross-functional visibility
  • Review and approve order exceptions, holds, and non-standard terms within authority limits
Business & Operations Leadership
  • Monitor and manage order operations metrics and KPIs (order volume, backlog, cycle time, error rates, SLA adherence) to ensure process health and surface issues early
  • Collaborate cross-functionally with Sales, Marketing, Accounting, Warehouse, and IT teams to ensure accurate order execution, invoicing, fulfillment, and system operations
  • Own and improve SOPs related to reporting, invoicing, and operational efficiency
  • Lead, coach, and develop the inside sales team; allocate workload and conduct QA reviews while contributing directly to daily order operations
  • Perform additional duties as assigned
Qualifications:
  • Minimum 3 years of experience in sales order operations, with 1+ year of team lead or mentoring experience
  • Proven track record of meeting performance metrics and objectives (e.g., order accuracy, processing SLA, issue resolution turnaround)
  • Experience with NetSuite or similar CRM/ERP systems
  • Strong understanding of order-to-cash processes, including order entry, payment processing, fulfillment coordination, and invoicing
  • Strong written and verbal communication skills, with the ability to professionally manage customer-facing issue resolution
  • Detail-oriented with strong organizational and multitasking abilities
  • Ability to interpret order and operational data to identify trends and improvement opportunities
  • Ability to work independently in a fast-paced, deadline-driven environment
  • Proficient in Microsoft Office (Excel โ€” pivot tables, lookups, formulas and data consolidation from multiple sources; Outlook; Word)
  • Bachelorโ€™s degree in business or equivalent experience (4+ years)
  • Strong problem-solving skills and adaptability
Preferred:
  • Degree in Business Administration, Operations Management, or related field
  • Experience authoring or maintaining SOPs and process documentation
  • Experience using AI tools or automation platforms to streamline repetitive operational tasks
  • Experience in the Powersports industry or similar B2B dealer/distributor-based business (e.g., automotive parts, outdoor/action sports, powered equipment)
Company Overview:

SENA is a global leader in innovative communication systems, offering advanced connectivity solutions for adventure enthusiasts and professionals. SENA pushes the boundaries of technology with a range of productsโ€”from motorcycle helmets to communication systems for outdoor sports and industrial environments. Our products integrate cuttingโ€‘edge technologies such as Bluetooth 5.0 and Mesh Intercomโ„ข, ensuring superior user experiences in terms of safety and performance. Whether on the road, in the mountains, or at sea, SENA accompanies its users wherever adventure takes them.

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