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Inside Sales Representative Jobs in Rochester, NY

Mr. Handyman

Inside Sales Dispatcher

Pittsford, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take ...

Mr. Handyman

Inside Sales Dispatcher

Henrietta, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take ...

Mr. Handyman

Inside Sales Dispatcher

NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take ...

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All JobsInside Sales Representative JobsInside Sales Representative Jobs in Rochester, NY

Inside Sales Representative information

See Rochester, NY salary details

$23.7K

$50.8K

$82.9K

How much do inside sales representative jobs pay per year?

As of Sep 8, 2026, the average yearly pay for inside sales representative in Rochester, NY is $50,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $58,200.00 per year, depending on experience, location, and employer.

What is an inside sales representative?

An inside sales representative is a sales professional who conducts sales online or over the phone. A career in inside sales is very similar to outside sales job model. You are responsible for developing and maintaining client relationships based on leads, and your compensation is usually based on commission. Since relationships are developed virtually, rather than in person, the position requires a unique set of skills一these include a high level of computer proficiency, phone skills, and the ability to build rapport during client calls without the benefit of face to face interaction.

What are the key skills and qualifications needed to thrive as an inside sales representative, and why are they important?

To thrive as an Inside Sales Representative, you need strong communication skills, sales acumen, and a foundational understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales automation tools, and basic data analysis software is typically required. Exceptional active listening, resilience, and persuasive abilities help set top performers apart in this role. These skills and qualities are crucial for building client trust, achieving sales targets, and effectively navigating a competitive sales environment.

What does an inside sales representative do?

An Inside Sales Representative is responsible for selling products or services to customers primarily over the phone, email, or online rather than through face-to-face meetings. They generate leads, follow up with prospects, answer inquiries, and close sales from within the office. They also maintain customer records, provide product information, and collaborate with other sales team members to meet sales targets. Their role often includes building strong relationships with clients and ensuring customer satisfaction throughout the sales process.

What are the most common challenges inside sales representatives face when managing their sales pipeline?

Inside Sales Representatives often face challenges such as balancing a high volume of leads, maintaining consistent follow-up, and prioritizing opportunities with the highest potential. Managing time effectively while handling multiple accounts and using CRM tools efficiently can be demanding. Additionally, building rapport and trust with prospects remotely, without face-to-face interaction, requires strong communication skills and adaptability. Overcoming these challenges is key to meeting sales targets and advancing within the organization.

What is the difference between Inside Sales Representative vs Outside Sales Representative?

AspectInside Sales RepresentativeOutside Sales Representative
Work EnvironmentOffice-based, remote, or virtualIn-person, client-site visits
Sales ApproachPhone, email, online demosFace-to-face meetings, on-site presentations
Required SkillsCommunication, CRM proficiency, product knowledgeRelationship building, negotiation, travel readiness
Industry UsageCommon in tech, SaaS, B2B salesCommon in real estate, manufacturing, retail

Inside Sales Representatives primarily work remotely or in-office, focusing on digital communication methods, while Outside Sales Representatives meet clients in person. Both roles require strong communication skills, but their work environments and sales techniques differ significantly.

Is inside sales difficult?

Inside sales can be challenging as it requires strong communication skills, persistence, and the ability to handle rejection. Success often depends on product knowledge, customer relationship management, and using sales tools like CRM software. It can be demanding but also rewarding for those who enjoy a fast-paced sales environment.
More about Inside Sales Representative jobs

What are the most commonly searched types of Inside Sales Representative jobs in Rochester, NY?

The most popular types of Inside Sales Representative jobs in Rochester, NY are:

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For Inside Sales Representative jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Inside Sales Representative jobs in Rochester, NY look for?

The top searched job categories for Inside Sales Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Inside Sales Representative jobs?

Cities near Rochester, NY with the most Inside Sales Representative job openings:

Inside Sales Representative jobs near you
Infographic showing various Inside Sales Representative job openings in Rochester, NY as of September 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,784 per year, or $24.4 per hour.

Inside Sales Dispatcher

Henrietta, NY • On-site

Mr. Handyman of South Rochester
See more jobs at Mr. Handyman of South Rochesterexternal

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Re-posted 8 days ago

Job description

Inside Sales Dispatcher

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

When you join the Mr. Handyman team, you get so much more than a job… You get a career you can be proud of, and the support of industry-leading software and business systems.

Why You’ll Want to Join Our Team at Mr. Handyman as an Inside Sales/ Dispatcher

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

  • Competitive pay $18 - $25
  • Opportunity for weekly bonus
  • Advancement and growth opportunities
  • Work with a team of Service and Office Professionals that deliver an amazing customer experience every day 
  • The pride that comes with applying your skills in a challenging and varied work environment
  • The opportunity to wow customers with a best-in-class customer experience and solutions
  • Flexibility with hours so you can take care of life’s important events

Your Responsibilities as an Office Professional, Inside Sales, and Dispatching

  • Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
  • Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations. 
  • Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

·      Be able to multitask

·      Be highly organized and detail-oriented 

·      Possess excellent customer communication and independent work skills

·      Deliver solutions

·      Perform Inside Sales over the phone

·      Be a self-starter  

·      Have computer experience with Office and Excel 

Job Requirements

These are the minimum requirements for consideration for this position.

  • Previous call center experience- A plus
  • Have 2+ years of experience in an office setting
  • Solving problems must come easily to you
  • Complete a background check
  • Professional communication and phone skills


Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs, which can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.

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