Title: Inside Sales Representative
Location: Rochester, NY
Salary: $18-$22/hour + Commission
Job Type: Full-time, 40 hours per week, Monday-Friday
Tool Ranch is seeking a driven, energetic, and customer focused Inside Sales Representative to join our growing team. In this role, you will be the primary point of contact for professional contractors and industrial customers, helping them find the right premium equipment for their projects. If you have a passion for hardware and thrive in a fast-paced sales environment, we want to hear from you.
About Tool Ranch
Tool Ranch Rochester is a contractor supply store in Rochester, New York. The store features a drive through for fast pickups, a large tool and supply showroom, and a full warehouse for bulk orders. Whether you are looking for hand tools, power tools, or contractor supplies in Rochester, Tool Ranch has you covered.
What You’ll Do
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Order Management: Process sales orders, quotes, returns, and special orders accurately using our point-of-sale (POS) system
What We’re Looking For
- Experience: Minimum 1-2 years in inside sales, customer service, or retail counter sales (experience in hardware, construction, or industrial supplies is highly preferred)
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Brand Knowledge: Deep familiarity with major name brands like Milwaukee, DeWalt, and Makita, and the ability to articulate their unique selling points
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Communication: Strong verbal and written communication skills with professional phone etiquette
- Physical Ability: Ability to stand for extended periods and comfortably lift up to 50 lbs
What We Offer