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Associate Inside Sales Representative Jobs in Rochester, NY

Some inside sales success preferred. Position will take incoming calls from pet owners - no cold calls! Competitive pay including hourly, commission, bonuses... Duties - Answering phone calls ...

Some inside sales success preferred. Position will take incoming calls from pet owners - no cold calls! Competitive pay including hourly, commission, bonuses... Duties - Answering phone calls ...

The Field Sales Representative sells company products and services to assigned customers in ... Facilitate follow-thru on every level of the sales cycle by keeping touch with the customer, inside ...

Field Sales Representative | Victor, NY

Victor, NY · On-site

$19.25 - $26.25/hr

The Field Sales Representative sells company products and services to assigned customers in ... Facilitate follow-thru on every level of the sales cycle by keeping touch with the customer, inside ...

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Associate Inside Sales Representative information

See Rochester, NY salary details

$11

$22

$37

How much do associate inside sales representative jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for associate inside sales representative in Rochester, NY is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $26.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Inside Sales Representative, and why are they important?

To thrive as an Associate Inside Sales Representative, you need strong communication, persuasion, and organizational skills, typically supported by a bachelor's degree or equivalent sales experience. Familiarity with CRM software (like Salesforce), lead generation tools, and basic data analysis is often required. Resilience, active listening, and a customer-focused mindset are standout soft skills for building relationships and overcoming objections. These skills are crucial for meeting sales targets, nurturing client relationships, and driving business growth in a competitive environment.

Is SDR an entry level position?

An Associate Inside Sales Representative (SDR) position is often considered entry-level, suitable for candidates with little to no prior sales experience. It typically involves developing communication skills, learning sales tools, and understanding the company's products or services, making it accessible for recent graduates or those transitioning into sales roles.

What are some common challenges faced by Associate Inside Sales Representatives, and how can they be overcome?

Associate Inside Sales Representatives often face challenges such as managing a high volume of outbound calls, handling rejection from prospective clients, and meeting ambitious sales targets. Success in this role requires resilience, effective time management, and a willingness to continuously improve sales techniques. Building strong product knowledge and leveraging CRM tools can help representatives stay organized and confident when engaging with leads. Regularly seeking feedback from more experienced team members and participating in ongoing training sessions can also support career growth and help overcome common obstacles.

What is an Associate Inside Sales Representative?

An Associate Inside Sales Representative is an entry-level sales professional who works primarily from within an office, rather than meeting clients face-to-face. Their main responsibilities include reaching out to potential customers via phone, email, or online communication, generating leads, and assisting with the sales process. They often work closely with senior sales representatives to learn best practices, maintain customer relationships, and achieve sales targets. This role is ideal for individuals looking to start a career in sales and develop their communication and negotiation skills.

What does an inside sales associate do?

An inside sales associate is responsible for selling products or services remotely, often via phone, email, or online channels. They generate leads, follow up with prospects, and maintain customer relationships to meet sales targets, typically using customer relationship management (CRM) tools. Strong communication skills and product knowledge are essential for success in this role.

What job makes $10,000 a month without a degree?

An Associate Inside Sales Representative can potentially earn $10,000 a month through commissions and bonuses, especially in industries like technology or high-value B2B sales. Success in this role often depends on strong communication skills, product knowledge, and sales performance, with some positions offering uncapped earning potential based on results.

Can you make $500,000 a year in sales?

An Associate Inside Sales Representative typically earns a base salary plus commissions, and reaching $500,000 in annual sales is possible but uncommon at this level. High earnings depend on sales performance, industry, and commission structure, with top performers in some sectors earning significant bonuses or commissions that can approach or exceed this amount. Achieving such income generally requires extensive experience, strong sales skills, and a high-volume sales environment.
What are the most commonly searched types of Inside Sales Representative jobs in Rochester, NY? The most popular types of Inside Sales Representative jobs in Rochester, NY are:
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What job categories do people searching Associate Inside Sales Representative jobs in Rochester, NY look for? The top searched job categories for Associate Inside Sales Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Associate Inside Sales Representative jobs? Cities near Rochester, NY with the most Associate Inside Sales Representative job openings:
Inside Sales Representative Parts and Service

Inside Sales Representative Parts and Service

Milton CAT

Batavia, NY

$24 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Do you enjoy building relationships, solving problems, and creating solutions that help customers succeed? Milton CAT is looking for driven and customer-focused individuals to join our Inside Product Support Sales team. As an Inside PSSR, you’ll work closely with customers across the construction industry to support their parts and service needs, helping them get the most out of their CAT equipment.

This role offers a unique opportunity to gain exposure to all areas of the heavy equipment business while working alongside experienced professionals.  You’ll be part of a growing team focused on delivering value to customers and building long-term partnerships. Whether you're just starting your career or looking to grow within a leading Caterpillar dealer, this position is designed to launch your future with Milton CAT.

Pay Rate: Starting at $24.00 - $27.00 per hour, with eligibility for performance-based bonuses.   

Benefits include:

  • Paid Time Off + 8 company paid holidays
  • Medical, Dental and Vision insurance options for Employee and Family
  • Disability & Life Insurance Packages
  • Competitive Retirement Plan
  • Tuition Reimbursement – available to FT employees with 1 year+ of service
  • Employee Assistance program (EAP)
  • Additional supplemental offerings and discount programs
  • Employee Referral Program

  • Manage a defined book of business (~400–500 accounts) across assigned territories.
  • Conduct outbound calls and digital outreach to re-engage dormant customers and promote parts, service, and support solutions.
  • Coordinate with field reps and service teams to schedule inspections, repairs, and follow-ups.
  • Leverage CRM and internal systems to track customer interactions, opportunities, and sales activity.
  • Identify and act on upsell and cross-sell opportunities for parts, service, and attachments.
  • Support in-territory efforts including hands-on inspections and customer visits as needed.
  • Collaborate with marketing and product support teams to execute targeted campaigns.
  • Maintain a high level of product knowledge and stay current on promotions, programs, and service offerings.
  • Provide exceptional customer service and build long-term relationships with assigned accounts.

  • 1–3 years of experience in inside sales, parts sales, or customer service (construction or heavy equipment industry preferred).
  • Strong communication and relationship-building skills.
  • Self-motivated with a competitive drive and entrepreneurial mindset.
  • Proficiency in Microsoft Office and CRM platforms.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
  • High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or related field preferred.

This job description is not intended to be all-inclusive.  Your supervisor may request and assign similar duties.   

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton CAT is a Drug-Free workplace. Â