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Inside Sales Associate Jobs in Indiana (NOW HIRING)

The Inside Sales Associate will manage customer inquiries, qualify sales opportunities, prepare quotes, and provide outstanding support to homeowners, pool builders, and prospective customers ...

The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with ...

The Inside Sales Associate will manage customer inquiries, qualify sales opportunities, prepare quotes, and provide outstanding support to homeowners, pool builders, and prospective customers ...

The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that ...

Job brief We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. This is an hourly position plus commissions. What does an Inside ...

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings. We are looking for a full-time inside sales ...

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Inside Sales Associate information

See Indiana salary details

$11

$22

$36

How much do inside sales associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for inside sales associate in Indiana is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $25.14 per hour, depending on experience, location, and employer.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

Is inside sales a hard job?

Inside sales associates often find the role challenging due to the need for strong communication, persistence, and the ability to handle rejection. Success typically requires product knowledge, CRM software skills, and the ability to meet sales targets within a structured environment. The job can be demanding but is manageable with proper training and experience.
What are the most commonly searched types of Inside Sales jobs in Indiana? The most popular types of Inside Sales jobs in Indiana are:
What cities in Indiana are hiring for Inside Sales Associate jobs? Cities in Indiana with the most Inside Sales Associate job openings:
Infographic showing various Inside Sales Associate job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,945 per year, or $22.1 per hour.

Inside Sales Associate

SOUL PROVIDER INC

Westfield, IN • On-site

$22 - $25/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

The Inside Sales Associate will manage customer inquiries, qualify sales opportunities, prepare quotes, and provide outstanding support to homeowners, pool builders, and prospective customers throughout the sales process. The ideal candidate will have strong customer-facing sales skills along with the ability to learn and communicate technical product information to help customers make informed decisions.
Responsibilities
  • Respond to inbound and outbound customer calls, emails, and sales inquiries
  • Qualify leads and gather project details to understand customer needs
  • Prepare quotes and provide timely follow-up with prospective customers
  • Maintain accurate customer records and sales activity within the CRM system
  • Build and maintain relationships with homeowners, pool builders, and internal teams
  • Coordinate with field technicians and operations teams to support customer communication and project needs
  • Answer customer questions and provide solutions throughout the sales process
  • Develop a working knowledge of Cover Care products, installation processes, and service requirements to confidently provide accurate information to homeowners and builders
  • Manage sales opportunities and assist with moving leads through the sales pipeline
  • Support revenue growth through proactive customer engagement and exceptional service
  • Perform other duties as assigned

Qualifications
  • Previous inside sales experience with phone- and email-based selling
  • Strong customer service skills with the ability to build positive relationships
  • Experience with lead generation, sales follow-up, and account management
  • Excellent verbal and written communication skills with strong attention to detail
  • Ability to effectively use CRM or sales software
  • Ability to learn technical product information and communicate solutions clearly to homeowners, builders, and customers
  • Experience in service, construction, home improvement, pool, or other technical industries preferred
  • Ability to work onsite in Westfield, Indiana and collaborate with cross-functional teams
  • High school diploma or equivalent required; additional business education preferred