ZipRecruiter

Log In

1

Inside Sales Associate Jobs in Claypool, IN (NOW HIRING)

Banner Industries

Inside Sales Rep

Warsaw, IN

The Inside Sales Representative is responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences, maximize revenue opportunities ...

Castle Metals

Inside Sales Rep

Warsaw, IN · On-site

$24 - $28/hr

Description Position at Banner Industries The Inside Sales Representative is responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer ...

Banner Industries

Inside Sales Rep

Warsaw, IN · On-site

$24 - $28/hr

The Inside Sales Representative is responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences, maximize revenue opportunities ...

Banner Industries

Inside Sales Rep

Warsaw, IN

$24 - $28/hr

The Inside Sales Representative is responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences, maximize revenue opportunities ...

Parts Town

Inside Sales Specialist

Fort Wayne, IN

You have 1-3 years of experience in an inside sales business development, customer development or account management role. * You have experience using Excel & Microsoft Office * You are passionate ...

Parts Town

Inside Sales Specialist

Fort Wayne, IN

$26.48 - $35.74/hr

You have 1-3 years of experience in an inside sales business development, customer development or account management role. * You have experience using Excel & Microsoft Office * You are passionate ...

next page

Showing results 1-20

All JobsInside Sales Associate JobsInside Sales Associate Jobs in Claypool, IN

Inside Sales Associate information

See Claypool, IN salary details

$9

$19

$31

How much do inside sales associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for inside sales associate in Claypool, IN is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $22.26 per hour, depending on experience, location, and employer.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What cities near Claypool, IN are hiring for Inside Sales Associate jobs?

Cities near Claypool, IN with the most Inside Sales Associate job openings:

Inside Sales Associate jobs near you

Inside Sales Rep

Warsaw, IN

Banner Industries
Machinery Wholesalers • 51 - 200 employees
Learn more about Banner Industriesexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

The Inside Sales Representative is responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences, maximize revenue opportunities, and maximize customer retention.
 
A. M. Castle & Co. has over 135 years of experience as a leader in the metals service center industry. We provide exceptional benefits including but not limited to medical, dental, vision, 401K match, disability benefits and tuition reimbursement.
 
Compensation Range: $24 - $28/hr + bonus
 
 
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES:
 
Essential Primary Responsibilities:
  • Achieves sales and opportunity pipeline metrics which support achievement of commercial sales profit / revenue goals.
  • Responsible for servicing, up-selling and cross selling to existing customers.
  • Responds to general line customer inquiries via phone, fax or email and provides efficient high level servicing to customer to maximize order and/or problem resolution.
  • Examples include: determining material availability, conformance to customer requirements, quoting prices, and providing a reasonable delivery commitment designed to obtain the customer's order.
  • Initiates telephone calls to customers and potential customers to ensure all opportunities are effectively progressed while appropriately managing and owning sales pipeline. Solicits and/or follows up on previously quoted business opportunities, qualified/marketing generated leads, referrals, and dormant accounts.
  • Handles customer calls relating to complaints on orders by investigating the basis of complaint, referring problems to appropriate personnel, recommending action to rectify problems, and following up to ensure resolution.
  • Enters orders into the system and modifies or cancels as required. Uses understanding of blueprint reading in order to interpret customer prints and quote/enter orders according to customer requirements. May act as a technical and market resource by counseling and advising customers.
  • Cultivates a strong product and market knowledge, as well as knowledge of the customer's business and end use of material. Utilizes creative and innovative sales techniques to increase sales volume. Seeks opportunities for product conversions and opportunities for value added selling.
  • May arrange for outside purchasing of materials and services to fill customer orders or items not in stock, or not normally stocked and/or used.
 
Physical Demands/Working Conditions:
  • General office environment, PC use
  • Heavy telephone use
 
 
MINIMUM QUALIFICATIONS:
 
Required Experience: Type, Skills, and Years:
  • One year of experience in sales support environment with customer relationship and maintenance responsibility
  • Knowledge of sales techniques and processes
  • Strong customer service orientation with ability to initiate and sustain productive business relationships with customers
  • Demonstrated sales and servicing skills with strong achievement orientation
  • Problem solving skills with ability to develop innovative solutions to customer problems
  • Demonstrated mathematical understanding and application
  • Experience with Microsoft Office
 
Required Education:
  • High School Diploma or GED
 
Preferred Qualifications:
  • Bachelor’s degree
  • Inside sales experience within a metals service center
  • Experience with Oracle sales order management system
  • Understanding of distribution or manufacturing industry
  • Solid business acumen with experience in a manufacturing or distribution environment
  • Demonstrated knowledge of raw materials and/or exposure to the metals industry
 
 
We are an Equal Opportunity Employer
Please view Equal Employment Opportunity Posters provided by OFCCP
 
Company Overview: Founded in 1890, A. M. Castle & Co. is a global distributor of specialty metal and plastic products and supply chain services, principally serving the producer durable equipment, oil and gas, commercial aircraft, heavy equipment, industrial goods, construction equipment, retail, marine and automotive sectors of the global economy. Its customer base includes many Fortune 500 companies as well as thousands of medium and smaller-sized firms spread across a variety of industries. Within its metals business, it specializes in the distribution of alloy and stainless steels; nickel alloys; aluminum and carbon. Together, Castle operates service centers located throughout North America, Europe and Asia.