Summary The Inside Channel Account Manager II independently drives business growth through ESET's channel partners and distributors by developing user accounts and identifying cross-sell and upsell ...
Summary The Inside Channel Account Manager II independently drives business growth through ESET's channel partners and distributors by developing user accounts and identifying cross-sell and upsell ...
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Quick apply
Channel Account Manager - West Region
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About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA Odoo is hiring Account Managers to support and grow our network of implementation partners. In this role, you'll work closely with ...
Map accounts on a recurring cadence and as new partners are onboarded, attaching an actionable ... Manage partner deal registrations end to end, including timely appeals on declined or disputed ...
Map accounts on a recurring cadence and as new partners are onboarded, attaching an actionable ... Manage partner deal registrations end to end, including timely appeals on declined or disputed ...
Inside Channel Account Manager information
What is an inside channel account manager?
What are the key skills and qualifications needed to thrive as an inside channel account manager?
What are some common challenges faced by inside channel account managers when managing multiple partner relationships simultaneously?
What is the difference between Inside Channel Account Manager vs Inside Sales Representative?
| Aspect | Inside Channel Account Manager | Inside Sales Representative |
|---|---|---|
| Primary Focus | Managing channel partner relationships and driving partner sales | Generating direct sales through inbound/outbound calls |
| Work Environment | Collaborates with channel partners, often in B2B settings | Engages directly with individual customers or prospects |
| Required Credentials | Sales experience, industry certifications often preferred | Sales skills, communication skills, sometimes industry knowledge |
| Industry Usage | Common in tech, software, and hardware sectors | Widespread across various industries including retail and tech |
The Inside Channel Account Manager focuses on building and maintaining relationships with channel partners to increase sales, while the Inside Sales Representative primarily handles direct customer sales. Both roles require strong sales skills and industry knowledge, but their target audiences and responsibilities differ significantly.
What are popular job titles related to Inside Channel Account Manager jobs in California?
For Inside Channel Account Manager jobs in California, the most frequently searched job titles are:
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The top searched job categories for Inside Channel Account Manager jobs in California are:
What cities in California are hiring for Inside Channel Account Manager jobs?
Cities in California with the most Inside Channel Account Manager job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
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Job description
The Inside Channel Account Manager II independently drives business growth through ESET's channel partners and distributors by developing user accounts and identifying cross-sell and upsell opportunities. Builds and manages a qualified partner pipeline within an assigned territory, collaborating closely with Channel Account Managers, Strategic Inside Channel Account Managers and Sales Engineers.
Job description
ESSENTIAL RESPONSIBILITIES AND DUTIES
- Manage and grow a portfolio of existing end-user customer accounts through ESET's channel partner ecosystem, driving customer retention, expansion, and upsell opportunities with a focus on MDR and the broader ESET security portfolio.
- Develop trusted relationships with customer decision-makers to understand business priorities, identify growth opportunities, and position ESET solutions that address evolving security needs.
- Own the customer lifecycle by creating account growth plans, maintaining a healthy sales pipeline, and delivering accurate revenue forecasts.
- Collaborate with channel partners and distributors to develop joint account strategies, execute sales opportunities, and deliver a seamless customer experience.
- Conduct regular business reviews with customers and partners to identify expansion opportunities, strengthen relationships, and drive long-term account growth.
- Identify, qualify, and advance sales opportunities while coordinating internal resources, including Sales Engineering, Marketing, Customer Success, and Distribution, to support successful outcomes.
- Enable partners with the knowledge, tools, and resources needed to effectively support shared customer accounts and position ESET solutions.
- Maintain a strong understanding of ESET's product portfolio, cybersecurity trends, and competitive landscape to effectively articulate value and overcome competitive challenges.
- Maintain accurate customer, partner, opportunity, and forecasting data within the CRM system.
- Support partners with deal registration, quoting, and order management to facilitate successful sales execution.
- Achieve monthly, quarterly, and annual revenue, retention, and KPI targets.
- Perform other duties as assigned.
REQUIREMENTS
Education:
- Bachelor's degree in Business, Marketing, Sales, Information Technology, or a related field preferred.
- Equivalent combination of education and relevant sales experience will be considered.
- WORK EXPERIENCE
- 6+ years of experience in account management, channel sales, or business development within the cybersecurity, software, or technology industry.
- Proven success managing and growing existing customer accounts while working through channel partners, distributors, and resellers.
- Demonstrated ability to build trusted customer relationships, identify expansion opportunities, and consistently exceed revenue targets.
- Experience developing account plans, managing complex sales cycles, and accurately forecasting revenue.
- KEY TECHNICAL SKILLS AND KNOWLEDGE:
- Solid understanding of sales process, account management and channel sales models
- Knowledge of cybersecurity, software, SaaS, or IT solutions preferred.
- Strong relationship-building, communication, and stakeholder management skills.
- Ability to identify cross-sell and upsell across customer accounts and develop partner growth strategies.
- Proficiency with CRM systems (e.g., Salesforce) and pipeline management best practices.
- Strong organizational skills with the ability to prioritize multiple initiatives and manage competing deadlines.
- Analytical mindset with the ability to interpret sales data, identify trends, and drive business outcomes.
- Self-motivated and able to work independently while collaborating effectively within a team environment.
- Strong understanding of indirect sales models and the ability to influence and collaborate with partners to achieve customer success.
- Experience working cross-functionally with Sales, Sales Engineering, Marketing, Customer Success, and Distribution teams.
OTE for this role is $80k-$90K
Experience:
• Years of work experience: 4
Benefits
Health & well-being
- Cigna Medical Plan
- Cigna Dental Plan
- EyeMed Vision Plan
- Reliance Standard Life Insurance
- Reliance Standard Long Term Disability Plan
- HealthJoy Employee Assistance Program
- Cigna Supplemental Insurance
- Lifestyle Spending Account
- Bi-Weekly Mediation Series
- On-site Gym and shower facilities
Family
- Volunteer Day off
- Paid Time off
- Tuition Reimbursement
- Birthing Parent Match
- Pet Insurance
Office
- Recreational Zone
- Coffee & Snacks
- Parking Benefit
Other
- Benefit Hub - Discounts on travel, cars, electronics, etc...
- 401(k) retirement savings
- ESET's Charitable Contributions Program
- Referral Program
Primary location
San Diego
Additional locations
Time type
Full time