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Information Technology Associate Jobs in Racine, WI

Marco Technologies

IT Network Specialist

Milwaukee, WI · On-site

$58K - $90K/yr

An associate degree and two years of relevant experience; or equivalent combination of education and experience. * Valid Driver's License, proof of personal insurance, and a clean driving record

Regal Rexnord

IT Procurement Specialist

Milwaukee, WI

$100K - $135K/yr

Qualifications Bachelor's degree in supply chain management, Engineering, IT Management, or related ... 000 associates around the world who help create a better tomorrow by providing sustainable ...

E Tech Group

Construction Manager

Milwaukee, WI · On-site

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Racine, WI

Information Technology Associate information

See Racine, WI salary details

$12

$27

$52

How much do information technology associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for information technology associate in Racine, WI is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $32.88 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Racine, WI? The most popular types of Information Technology jobs in Racine, WI are:
What cities near Racine, WI are hiring for Information Technology Associate jobs? Cities near Racine, WI with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
IT Network Specialist

IT Network Specialist

Marco Technologies LLC

Brookfield, WI

$58K - $90K/yr

Other

Posted 27 days ago

Marco Technologies rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

103rd of 207 rated it services

Job description

The Network Specialist II is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will perform hardware installations, client onboarding, hosted voice installs, service-based repair calls, and proactive maintenance both remotely and at client locations.
ESSENTIAL FUNCTIONS:

  • Install and maintain new and/or existing equipment.
  • Troubleshoot systems and applications to identify and correct malfunctions and other operational problems. Escalate issues beyond established skill set.
  • Install and support basic network systems including workstations and servers.
  • Support archive and backup systems.
  • Accurately create and maintain documentation and comply with service administrative procedures, including pick tickets, ticket updates, time entries, and timesheets.
  • Conduct scheduled onsite visits on a monthly or quarterly basis, run reports from RMM tool, and perform checklist of tasks to include updating documentation on SharePoint.
  • Perform new client onboarding, scan network for devices, inspect network equipment, document and label servers and infrastructure equipment, take pictures, and upload to SharePoint.
  • Create and update network diagrams using Microsoft Visio and upload to SharePoint.
  • Provide technical support and support advice to end-users/clients regarding operational and hardware/application issues.
  • Stay up to date with relevant state-of-the-art technology, equipment, and/or systems.
  • Function collaboratively as part of a fast-paced, client-oriented team.
  • Maintain parts and cable inventory.

QUALIFICATIONS:

  • An associate degree and two years of relevant experience; or equivalent combination of education and experience.
  • Valid Driver's License, proof of personal insurance, and a clean driving record
  • Current industry certifications, including Microsoft MTA, Cisco CMNA, VMWare VCA, CompTIA N+ / A+ / Security+ preferred.

REQUIRED SKILLS:

  • Basic experience with and understanding of network applications and protocols.
  • Proficiency with business collaboration tools such as MS Office applications and Visio.
  • Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization.
  • Commitment - See that a project or task is completed from start to finish. Demonstrate thoroughness.
  • Initiative - Be a self-starter. Don't wait to be told what to do when you see a problem, however if you can't resolve it yourself, use resources to find someone who can.
  • Confidence - Be assured of your own ability but know when you may need assistance.
  • Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.
  • Teamwork - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
  • Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.
  • Enthusiasm - The ability to motivate yourself.

Pay Range:$58,301 - $90,367 annually + quarterly bonus opportunity

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page atwww.marconet.com/careers.

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