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Information Technology Associate Jobs in Decatur, AL

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Information Technology Associate information

See Decatur, AL salary details

$12

$27

$52

How much do information technology associate jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for information technology associate in Decatur, AL is $27.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $32.88 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What are the most commonly searched types of Information Technology jobs in Decatur, AL? The most popular types of Information Technology jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Information Technology Associate jobs? Cities near Decatur, AL with the most Information Technology Associate job openings:
IT Project Manager - DevSecOps Platform as a Service (PaaS) with Security Clearance

IT Project Manager - DevSecOps Platform as a Service (PaaS) with Security Clearance

Torch Technologies Inc.

Redstone Arsenal, AL โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation's top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: "Lighting the Pathway of Freedom". And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us! Torch Technologies is seeking seeking an experienced and technically astute IT Project Manager to lead the delivery and continuous enhancement of our cloud-based DevSecOps Platform as a Service (PaaS) for the Missile Defense Agency (MDA/GM). The selected candidate will provide overarching project execution, cross-functional coordination, and strategic stakeholder engagement for a large, multi-contractor team. You will operate in a complex and dynamic environment, partnering closely with government leads, functional engineering teams, and a dedicated Scrum Master to ensure our mission partners receive secure, scalable, and reliable cloud platform capabilities. This role requires a strong leader capable of wrangling diverse teams, driving technical alignment, and ensuring roadmap delivery. As an IT Project Manager, your duties will include the following, but are not limited to: * Project Planning & Strategy: Responsible for the execution of the project backlog intake and approval process, to include timely execution of the process workflow and accurate tracing in Project Management Tools (e.g., Gitlab). Develop and maintain comprehensive project schedules, delivery roadmaps, and lifecycle management plans for the PaaS environment, which includes technologies like Kubernetes, containerization, and serverless computing.
* Stakeholder Management: Serve as the primary liaison between engineering teams, Program Offices, and Leadership to ensure platform capabilities align with operational requirements and strategic goals.
* Risk & Dependency Management: Proactively identify, track, and mitigate cross-functional risks and dependencies, particularly those bridging cloud infrastructure (Cloud architecture), cybersecurity (Zero Trust principles), and software development teams.
* Team Leadership & Coordination: Provide leadership and direction to a distributed, multi-contractor team. Foster a collaborative environment and drive accountability to ensure cohesive project execution and overcome team challenges.
* Resource & Financial Tracking: Monitor project resource allocations, track expenditures against the budget, and forecast future funding or staffing requirements to assist in budget planning.
* Reporting & Metrics: Generate recurring executive status reports, track delivery milestones against the roadmap, and present platform performance metrics to leadership to provide clear visibility into project progress.
* Process Integration: Ensure that all project deliverables adhere to strict compliance, security (Authority to Operate - ATO), and IL5/IL6 operational standards. Required Qualifications: * U.S. Citizenship
* Bachelor's Degree in a technical field; Associates degree in a technical field with 3 years of related experience; High School Diploma with 6 years of related experience
* Minimum of 5 years of IT Project Management experience, with a proven track record of delivering complex cloud infrastructure or enterprise software projects.
* Experience leading and coordinating multi-contractor or cross-functional teams is essential.
* An active Secret Security Clearance is required.
* Strong foundational understanding of DevSecOps principles, CI/CD pipelines, container orchestration (e.g., Kubernetes), Infrastructure as Code (IaC), and modern cloud-native architectures.
* Deep understanding of how traditional project management integrates with Agile development frameworks (e.g., SAFe, Scrum).
* Demonstrated ability to take initiative, manage conflict, and drive results in a complex, fast-paced environment.
* Strong written and verbal communication skills, including the ability to document and brief complex technical concepts to both technical and non-technical stakeholders. Preferred Qualifications: * Project Management Professional (PMP) certification or equivalent is highly preferred.
* Hands-on experience or in-depth knowledge of major cloud platforms (e.g., AWS, Azure), cloud security principles, and Zero Trust Architecture.
* Previous experience working within the DoD, defense, or aerospace environments, particularly with MDA.
* Proven experience working directly with government stakeholders to align technical development with mission requirements. Schedule: M-F; 8-5 Work Location: Onsite- Redstone Arsenal, AL Travel: Yes, 0-10% Relocation Assistance Available: No Position Contingent Upon Award of Contract: No #LI-DK1 Benefits: Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays. Applying to Torch Technologies: Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to . Thank you for your interest in Torch Technologies.