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Information Technology Associate Jobs in Decatur, AL

IT Specialist

Arab, AL ยท On-site

The IT Support Technician is the first line of support for users both in the office and ... Qualifications EDUCATION / EXPERIENCE REQUIRED Associate degree in Computer Science 2+ years of ...

IT Specialist

Arab, AL ยท On-site

The IT Support Technician is the first line of support for users both in the office and ... Qualifications EDUCATION / EXPERIENCE REQUIRED โ€ข Associate degree in Computer Science โ€ข 2+ ...

Required Skills & Qualifications โ— Proven experience in IT support or as an IT Technician โ— Strong working knowledge of Microsoft Excel โ— Associate degree or relevant technical certification ...

Provide expertise in IT system planning project management support * Review, analyze, and evaluate ... Provide expert support to government contracting representatives for associate contractors in the ...

Provide expert support to government contracting representatives for associate contractors in the ... the CIO in the delivery of IT solutions to the Agency * Submit for and track status of DoD ...

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Information Technology Associate information

See Decatur, AL salary details

$12

$27

$52

How much do information technology associate jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for information technology associate in Decatur, AL is $27.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $32.88 per hour, depending on experience, location, and employer.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What are the most commonly searched types of Information Technology jobs in Decatur, AL? The most popular types of Information Technology jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Information Technology Associate jobs? Cities near Decatur, AL with the most Information Technology Associate job openings:

Full-time

Posted 7 days ago


Job description

Company Description

Situated in Arab, Alabama, Hyco Alabama, LLC isย a U.S.ย manufacturer ofย telescoping single and double-acting hydraulic cylinders.


Job Description

The IT Support Technician is the first line of support for users both in the office and manufacturing/production environment. This position will provide support for and maintain in-house devices and computer systems. This includes installing, diagnosing, repairing, maintaining and upgrading hardware and equipment while ensuring optimal workstation performance. With a high level of customer service and sense of urgency, you will respond to work requests in-person throughout the manufacturing plant.

DUTIES AND RESPONSIBILITIES

ย ย ย ย Local IT support for the Alabama plant - 1st level end-user support
ย ย ย ย Operation of local data center (servers and applications)
ย ย ย ย Cooperation with Corporate IT and Implementation of Corporate IT Guidelines
ย ย ย ย Operation of local IT infrastructure (i.e. network, firewalls, switches, phone system, etc.)
ย ย ย ย Assure continuity of the computer system for all system users
ย ย ย ย Install selected software and hardware products
ย ย ย ย Work closely with vendors to ensure continuity of service and purchase of local IT equipment
ย ย ย ย Stay abreast of the latest developments in MIS technology
ย ย ย ย Provide technical assistance and advice to users as needed
ย ย ย ย Maximize opportunities which help HYCO achieve its core objectives.

Qualifications

EDUCATION / EXPERIENCE REQUIREDย 

ย ย ย ย Associate degree in Computer Science
ย ย ย ย 2+ years of experience as a computer specialist
ย ย ย ย SAP Basic Skills: User Rights Management, ABAP
ย ย ย ย Skills in the Modules PP+QM
ย ย ย ย Customizing Skills in SAP
ย  ย  Experience with day to day server operations.

Additional Information

Hyco Alabama makesย Equal Employment Opportunity for all candidates a priority. We are committed to providing a workplace free of discrimination, harassment, and retaliation.ย We are committed toย recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, or any other legally-protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. If you are unable or limited in your ability to submit your resume as a result of your disability, you can request reasonable accommodations by calling 256.586.8152ย and requesting the Human Resources Manager.ย ย ย