... IT Support Specialist to provide hands-on technical support in a DoD contractor environment ... This role is intended for someone beyond entry-level help desk who can independently resolve common ...
... IT Support Specialist to provide hands-on technical support in a DoD contractor environment ... This role is intended for someone beyond entry-level help desk who can independently resolve common ...
... IT Support Specialist to provide hands-on technical support in a DoD contractor environment ... This role is intended for someone beyond entry-level help desk who can independently resolve common ...
... IT Support Specialist to provide hands-on technical support in a DoD contractor environment ... This role is intended for someone beyond entry-level help desk who can independently resolve common ...
... IT Support Specialist to provide hands-on technical support in a DoD contractor environment ... This role is intended for someone beyond entry-level help desk who can independently resolve common ...
Quick apply
... IT Support Specialist to provide hands-on technical support in a DoD contractor environment ... This role is intended for someone beyond entry-level help desk who can independently resolve common ...
Software Engineer, Entry-Level
Huntsville, AL ยท On-site
... Information Systems, or a related technical discipline from an accredited institution. 0-2 years of ... Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides ...
Software Engineer, Entry-Level
Huntsville, AL ยท On-site
... Information Systems, or a related technical discipline from an accredited institution. 0-2 years of ... Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides ...
Serve as the main point of contact for customers' technology and wireless questions and needs ... Maintain accurate customer information and follow-ups * Contribute ideas that enhance the overall ...
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Serve as the main point of contact for customers' technology and wireless questions and needs ... Maintain accurate customer information and follow-ups * Contribute ideas that enhance the overall ...
Software Engineer, Entry-Level
Huntsville, AL ยท On-site
... Information Systems, or a related technical discipline from an accredited institution. 0-2 years of ... Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides ...
Quick apply
Software Engineer, Entry-Level
Huntsville, AL ยท On-site
... Information Systems, or a related technical discipline from an accredited institution. 0-2 years of ... Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides ...
... Information Systems, or a related technical discipline from an accredited institution. 0-2 years of ... Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides ...
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Entry-Level Engineer/Analyst
Huntsville, AL ยท On-site
Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100 ... age, genetic information, citizenship, ancestry, marital status, protected veteran status ...
Entry-Level Engineer/Analyst
Huntsville, AL ยท On-site
Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100 ... age, genetic information, citizenship, ancestry, marital status, protected veteran status ...
... information; may include telework. May function in a laboratory/testing environment using ... Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides ...
... information; may include telework. May function in a laboratory/testing environment using ... Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides ...
Entry-level Lube Tech/Technician
Decatur, AL ยท On-site
$15.50/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Entry-level Lube Tech/Technician
Decatur, AL ยท On-site
$15.50/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Entry-level Lube Tech/Technician
Athens, AL ยท On-site
$15.50/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Entry-level Lube Tech/Technician
Athens, AL ยท On-site
$15.50/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Entry-level Lube Tech/Technician
Arab, AL ยท On-site
$14/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Entry-level Lube Tech/Technician
Arab, AL ยท On-site
$14/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Entry-level Lube Tech/Technician
Madison, AL ยท On-site
$15.50/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Entry-level Lube Tech/Technician
Madison, AL ยท On-site
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What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Entry-level Lube Tech/Technician
Huntsville, AL ยท On-site
$15.50/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Entry-level Lube Tech/Technician
Huntsville, AL ยท On-site
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What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...
Production Support-Warehouse, Entry-Level
Huntsville, AL ยท On-site
$14 - $17.25/hr
... information effectively. Telework may be included. In specialized laboratory or testing ... Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides ...
Production Support-Warehouse, Entry-Level
Huntsville, AL ยท On-site
$14 - $17.25/hr
... information effectively. Telework may be included. In specialized laboratory or testing ... Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides ...
Entry-Level Radar Engineer
Huntsville, AL ยท On-site
Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100 ... age, genetic information, citizenship, ancestry, marital status, protected veteran status ...
Entry-Level Radar Engineer
Huntsville, AL ยท On-site
Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100 ... age, genetic information, citizenship, ancestry, marital status, protected veteran status ...
Entry Level HVAC/R Maintenance Technician. Are you ready to kickstart your career in the exciting ... While W3Global initially focused on IT staffing, we have expanded the business to serve many other ...
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Quick apply
Entry Level HVAC/R Maintenance Technician. Are you ready to kickstart your career in the exciting ... While W3Global initially focused on IT staffing, we have expanded the business to serve many other ...
New
We currently represent nationally recognized companies in mobility and technology, such as AT&T, ... Provide information on products, services, and promotions available * Attend paid, ongoing ...
We currently represent nationally recognized companies in mobility and technology, such as AT&T, ... Provide information on products, services, and promotions available * Attend paid, ongoing ...
Entry Level Information Technology information
See Decatur, AL salary details
$10.59 - $12.97
4% of jobs
$12.97 - $15.34
12% of jobs
$16.16 is the 25th percentile. Wages below this are outliers.
$15.34 - $17.72
26% of jobs
The median wage is $18.46 / hr.
$17.72 - $20.10
26% of jobs
$21.33 is the 75th percentile. Wages above this are outliers.
$20.10 - $22.47
14% of jobs
$22.47 - $24.85
9% of jobs
$24.85 - $27.23
3% of jobs
$27.23 - $29.60
2% of jobs
$29.60 - $31.98
1% of jobs
$31.98 - $34.36
3% of jobs
$34.36 - $36.73
0% of jobs
$10
$21
$36
How much do entry level information technology jobs pay per hour?
How to start an IT career with no experience?
What are entry level information technology jobs?
What are some common challenges faced by entry-level IT professionals, and how can they overcome them?
What jobs pay 4000 a week without a degree?
How to make $10,000 a month with no degree?
What is the difference between Entry Level Information Technology vs Help Desk Technician?
| Aspect | Entry Level Information Technology | Help Desk Technician |
|---|---|---|
| Required Credentials | Associate's degree or relevant certifications (e.g., CompTIA A+) | Associate's degree or certifications (e.g., CompTIA A+) |
| Work Environment | Varies across IT departments, including hardware, software, and network support | Primarily customer support, troubleshooting, and technical assistance |
| Employer & Industry Usage | Used across various industries for general IT support roles | Commonly found in organizations with internal IT support teams |
| Search & Comparison Intent | Understanding entry-level IT roles and career paths | Focusing on technical support and troubleshooting skills |
Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.
What are the key skills and qualifications needed to thrive as an Entry Level Information Technology professional, and why are they important?
What is the most entry-level IT job?

Full-time
Posted 16 days ago
Job description
Environment: DoD Contractor / Secure IT Environment
Clearance: Active Secret preferred; ability to obtain required
Certification: Security+ CE or other DoD 8570 / 8140 IAT II certification preferred or obtainable within a defined timeframe
Position Summary
We are seeking a Help Desk Technician II / IT Support Specialist to provide hands-on technical support in a DoD contractor environment. This role is intended for someone beyond entry-level help desk who can independently resolve common user, workstation, Microsoft 365, account, endpoint, and basic server-adjacent support issues while knowing when to escalate more complex infrastructure, cybersecurity, or compliance concerns.
The ideal candidate is technically curious, customer-focused, documentation-minded, and comfortable working in a controlled environment where security, change discipline, and accountability matter. This person will help reduce day-to-day IT support load by owning routine and moderately complex support tasks with minimal handholding.
Key Responsibilities
- Provide Tier 1 escalation and Tier 2 support for end users, workstations, peripherals, software, accounts, and common network issues.
- Support Windows 11 workstations, Microsoft 365 GCC High services, Outlook, Teams, OneDrive, SharePoint, and related productivity tools.
- Support basic Windows Server 2019/2022 administrative and troubleshooting tasks under established procedures.
- Perform Active Directory and Entra ID account administration, including user creation, group membership, permissions, MFA support, password resets, and account lifecycle tasks.
- Assist with onboarding and offboarding of employees, contractors, and cleared personnel.
- Image, configure, patch, troubleshoot, and maintain laptops, desktops, printers, phones, and other endpoint devices.
- Support Intune, MDM, endpoint compliance, and mobile device enrollment where applicable.
- Assist with workstation hardening, BitLocker, local security settings, baseline configuration, and STIG-aligned remediation tasks.
- Troubleshoot basic network connectivity issues, including DNS, DHCP, VPN, Wi-Fi, switching, cabling, and firewall-related symptoms.
- Perform basic server-side troubleshooting such as checking services, reviewing Event Viewer logs, validating file share access, confirming print services, and identifying GPO-related symptoms.
- Document all work clearly in the ticketing system, including troubleshooting steps, resolution notes, asset changes, and escalation details.
- Follow established change control, access control, cybersecurity, and incident reporting procedures.
- Assist with asset inventory, software inventory, license tracking, and endpoint lifecycle management.
- Provide support in secure or restricted environments, including systems with limited internet access or additional compliance requirements.
- Escalate issues appropriately while providing useful technical detail instead of simply passing problems along.
- 2-4 years of hands-on IT support, help desk, desktop support, or junior systems administration experience.
- Strong working knowledge of Windows 11 troubleshooting and administration.
- Experience supporting Microsoft 365, Outlook, Teams, OneDrive, SharePoint, and common business applications.
- Familiarity with Active Directory account management, security groups, permissions, and basic identity concepts.
- Familiarity with Windows Server 2019/2022 concepts such as AD DS, Group Policy, DNS, DHCP, file shares, print services, services management, and Event Viewer.
- Basic networking knowledge, including IP addressing, DNS, DHCP, VPN, Wi-Fi, and common connectivity troubleshooting.
- Ability to troubleshoot independently, research issues, document findings, and follow problems through to resolution.
- Strong customer service skills with the ability to support users professionally while maintaining security and policy requirements.
- Ability to follow technical procedures, maintain accurate documentation, and work within a ticketing system.
- Ability to work onsite in Huntsville, AL.
- Active Secret clearance.
- Security+ CE or equivalent DoD 8570 / 8140 IAT II certification.
- Experience supporting a DoD contractor, defense industrial base, aerospace, engineering, or other regulated environment.
- Experience with Microsoft 365 GCC High.
- Experience with Intune, Autopilot, Apple Business Manager, MDM, or endpoint compliance tooling.
- Experience with SCCM, WSUS, vulnerability management, endpoint protection, or patch management tools.
- Familiarity with DISA STIGs, NIST 800-171, CMMC, RMF, or general cybersecurity compliance concepts.
- Experience with BitLocker, MFA, certificates, smart cards, VPN clients, and secure remote access.
- Basic PowerShell experience for account lookups, workstation checks, log gathering, or repeatable support tasks.
- Experience with Windows Server 2019/2022 administration in a small or mid-sized business environment.
- Experience supporting classified, air-gapped, restricted, or tightly controlled IT environments.
- Self-starter who can work through common issues without constant direction.
- Knows when to troubleshoot, when to document, and when to escalate.
- Comfortable asking good technical questions instead of guessing.
- Takes ownership of tickets and follows up without being chased.
- Understands that security requirements are part of the job, not an obstacle to work around.
- Can communicate clearly with both technical staff and non-technical users.
- Has enough humility to follow established procedures and enough curiosity to improve them when appropriate.
- Troubleshoot a user who cannot access email, Teams, SharePoint, VPN, or mapped resources.
- Determine whether an issue is user-specific, device-specific, network-related, permissions-related, or service-related.
- Add or remove users from approved AD or Entra ID groups based on documented requests.
- Prepare a new workstation for a user using an established imaging or configuration process.
- Resolve common printer, driver, docking station, monitor, headset, and peripheral issues.
- Assist with MFA reset, mobile device enrollment, and basic Intune compliance issues.
- Check Windows Server event logs, service status, file share permissions, and basic GPO application issues before escalating.
- Gather logs, screenshots, error messages, and system information before escalating.
- Document repeat issues and help build internal knowledge base articles.
- Apply approved configuration changes without bypassing security controls.
This is not an entry-level password reset role. It is also not intended to be a senior systems administrator, network engineer, or cybersecurity engineer position. The right candidate should be able to independently handle routine and moderately complex support work, reduce operational drag on senior IT staff, and grow into broader systems, endpoint, or security responsibilities over time.
Due to the nature of our business and the role, please note that VERITY and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Must be a U.S. citizen for consideration.
Verity Integrated Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
About Verity Integrated Systems
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Huntsville, AL, US
Year founded
2013