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Information Technology Associate Jobs in Valley, AL

M.C. Dean, Inc

Tech Specialist 2

Columbus, GA · On-site

... and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and ... an Associate's * Requires reliable attendance at customer site during work hours required by ...

4P Consulting Inc.

Data Analyst 1 4P/345

Auburn, AL · On-site

Required : • Associate's degree in IT, Computer Science, or related field; or equivalent hands-on experience. • Basic knowledge of server and network hardware. • Familiarity with cabling, power ...

Adient

Controls Engineer

West Point, GA · On-site

$72K - $93K/yr

Understands IT Systems and performs IT Systems Administration duties in the absence of the ... College degree in Electrical Engineering or Associates degree with equivalent experience. Proven ...

SCA Innotive tech Inc

HR Associate

Auburn, AL · On-site

Experience with HR information systems such as Workday, ADP, or BambooHR. * Professional HR ... The HR Associate utilizes strong communication skills daily to interact effectively with employees ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Valley, AL

Information Technology Associate information

See Valley, AL salary details

$10

$23

$44

How much do information technology associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for information technology associate in Valley, AL is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $27.93 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Valley, AL? The most popular types of Information Technology jobs in Valley, AL are:
What cities near Valley, AL are hiring for Information Technology Associate jobs? Cities near Valley, AL with the most Information Technology Associate job openings:
Information Technology Associate jobs near you

Systems Administrator

Leader Communications Inc

Columbus, GA • On-site

Full-time

Re-posted 26 days ago

Job description

Position Summary

LCI is seeking a Systems Administrator that will provide Information Technology (IT) support services. This will include the delivery of comprehensive, integrated, end-to-end IT services that include systems Administration, Systems Integration and Testing, Configuration Management, Infrastructure Management, End-User Support and Training, and IT Metrics Reporting.


Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position.

Duties & Responsibilities

  • Performs systems upgrades, system support, and problem logging/troubleshooting using the Action Request System (Remedy/ITSM/).
  • Provides Network, Server, and Desktop administration and help desk support to customers.
  • Installs configure and administer Windows servers and desktop computers.
  • Configures and administers desktop and server-based software applications provided by customers.
  • Provides end-user support as needed for computer and web account management and problem resolution.
  • Works with other system administrators and team members as needed to resolve inter-system issues.
  • Works with the Information Assurance Manager (IAM) and Information Assurance Officer (IAO) to identify and resolve any computer and information system security issues.
  • Performs remote and on-site desktop management assistance to users for computer systems and peripheral devices.
  • Resolves desktop problems, adds/deletes accounts, and reset passwords as needed.
  • Installs, configures, troubleshoots, relocates, and repairs desktops, peripheral devices, and printers.
  • Performs basic software installations and upgrades to operating systems and layered software packages.
  • Supports imaging of computer devices (desktop/laptop).
  • Performs hardware break/fix (including PCs, laptops, workstations, printers, and other peripheral devices.
  • Performs installation/removal of hardware (disk drives, adapter cards, printers, memory, etc.).
  • Tracks and provides weekly metrics on the completion of all actions.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

  • Bachelor’s degree in an IT-related field and 3 - 5 years of experience in an IT environment.
  • DoD 8570 Baseline Certification; IAT Level II: Security+ or Microsoft Technology Associate or CCNA
  • National Security background investigation required, Secret

Skill & Certification Requirements

  • DoD 8570 Baseline Certification; IAT Level II: Security+ or Microsoft Technology Associate or CCNA
  • Windows 2008 and 2012 experience
  • The position requires sitting, for long periods of time. (Sedentary Work)
  • Most duties require extended use of a keyboard and computer monitor
  • Extended Telephone Use
  • May require lifting of 20-50 lbs
  • LCI is an Equal Opportunity Employer Veteran/Disabled
  • Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HR.