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Information System Assistant Jobs in Nebraska (NOW HIRING)

HDR

Benefits Assistant

Omaha, NE · On-site

$35K - $46K/yr

... of Benefits Assistant , you will play a key part in supporting HDR's comprehensive employee ... Process and audit benefit changes within HDR's HRIS to ensure data accuracy and compliance with ...

HDR

Benefits Assistant

Omaha, NE · On-site

$35K - $46K/yr

... of Benefits Assistant , you will play a key part in supporting HDR's comprehensive employee ... Process and audit benefit changes within HDR's HRIS to ensure data accuracy and compliance with ...

Soarin Group

HR Assistant

Lincoln, NE · On-site

$32K - $42K/yr

Maintain and update HRIS systems, employee files, and compliance documentation for Soarin Group and ... * Assist with implementation of HR programs, systems, and process improvements across client ...

Soarin Group

HR Assistant

Lincoln, NE · On-site

$32K - $42K/yr

Maintain and update HRIS systems, employee files, and compliance documentation for Soarin Group and ... * Assist with implementation of HR programs, systems, and process improvements across client ...

Soarin Group

HR Assistant

Lincoln, NE · On-site

$32K - $42K/yr

Maintain and update HRIS systems, employee files, and compliance documentation for Soarin Group and ... * Assist with implementation of HR programs, systems, and process improvements across client ...

Soarin Group

HR Assistant

Lincoln, NE · On-site

$32K - $41K/yr

Maintain and update HRIS systems, employee files, and compliance documentation for Soarin Group and ... * Assist with implementation of HR programs, systems, and process improvements across client ...

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All JobsInformation System JobsInformation System Assistant JobsInformation System Assistant Jobs in Nebraska

Information System Assistant information

What does an information system assistant do?

An Information System Assistant supports the maintenance and operation of an organization’s computer systems and networks. Their responsibilities typically include troubleshooting technical issues, assisting with software and hardware installations, helping users with IT problems, and ensuring data security protocols are followed. They often work under the supervision of IT managers or system administrators and may also help with system upgrades and documentation. Their work is essential for keeping technology infrastructure running smoothly and efficiently.

What are some common challenges information system assistants face when supporting end-users, and how can these be managed effectively?

Information System Assistants often encounter challenges such as troubleshooting a wide range of technical issues for users with varying skill levels. Communicating complex technical concepts in a clear and patient manner is essential, as is managing multiple support requests simultaneously. Effective time management, strong problem-solving skills, and maintaining thorough documentation help address these challenges. Building strong working relationships with colleagues and staying updated on the latest system updates also contribute to smoother support operations.

What are the key skills and qualifications needed to thrive as an information system assistant, and why are they important?

To thrive as an Information System Assistant, you need a solid understanding of computer systems, troubleshooting, and IT support, often backed by an associate degree or relevant certifications like CompTIA A+. Familiarity with operating systems, ticketing software, and network administration tools is typically required. Strong problem-solving, communication, and organizational skills help you effectively support users and prioritize tasks. These abilities ensure efficient system operations and timely resolution of technical issues, supporting overall organizational productivity.

What is the difference between Information System Assistant vs Network Support Technician?

AspectInformation System AssistantNetwork Support Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Often requires similar certifications, with additional networking-specific ones like Cisco CCNA
Work EnvironmentWorks in offices, IT departments, supporting internal usersWorks in technical environments, troubleshooting network issues
Employer & IndustryCommon in various industries, supporting IT infrastructurePrimarily in telecommunications, IT services, and network-focused companies
Search & Comparison IntentOften compared for entry-level IT roles, supporting systems and usersCompared for specialized network troubleshooting roles

The main difference is that an Information System Assistant provides broader support for IT systems and user assistance, while a Network Support Technician specializes in network infrastructure and troubleshooting. Both roles require similar certifications and work environments but focus on different technical areas within IT support.

Is information system assistant a good career?

An information system assistant is a role that involves supporting and maintaining computer systems, networks, and software within organizations. It can be a good career for those interested in IT support, troubleshooting, and technical problem-solving, often requiring knowledge of hardware, software, and basic networking. Job prospects are generally stable, with opportunities for advancement into more specialized IT roles or system administration positions.

What are the most commonly searched types of Information System jobs in Nebraska?

The most popular types of Information System jobs in Nebraska are:

What are popular job titles related to Information System Assistant jobs in Nebraska?

For Information System Assistant jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Information System Assistant jobs in Nebraska look for?

The top searched job categories for Information System Assistant jobs in Nebraska are:

Information System Assistant jobs near you
Infographic showing various Information System Assistant job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Consumer IT System Support Analyst

Nelnet, Inc.

Lincoln, NE • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Nelnet rating

8.3

Company rating: 8.3 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

36th of 154 rated financial services

Job description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
This position is focused on serving our Consumer Loans back-office team and client services team with tier 1 support. Additionally, this role will participate in system configuration, and creation of letters for both areas. The position delivers value add requests to our customers, assists in mitigating risk to the organization.
JOB RESPONSIBILITIES:
  • Identify, triage, and resolve Tier 1 issues related to systems, processes, and business support.
  • Review, analyze, and evaluate business systems and user needs.
  • Manage multiple, competing priorities while consistently meeting deadlines.
  • Communicate effectively and professionally with users and management at all levels.
  • Collaborate with analysts and leadership to analyze and resolve routine and recurring issues.
  • Translate business requirements into detailed functional specifications and work plans.
  • Serve as a subject matter expert for repeatable processes.
  • Continuously acquire and apply knowledge of systems and business processes.
  • Create and maintain documentation for system functionality, processes, and procedures.
  • Participate in and support Consumer Loan projects to drive departmental improvements.
  • Actively contribute to cross-functional projects and initiatives with leadership.
  • Support training efforts and advanced analytic workshops as needed.

Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes a 24/16 hour (in-office/work-from-home) split for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.
This role is currently open to candidates living within 30 miles of our Lincoln, NE office location.
NOTE: Internal Associates working in a remote capacity may be considered for this position.
Starting Salary Range for this role: $50k-60k Annually, DOE
EDUCATION:
4-year college degree preferred.
EXPERIENCE:
  • 3-4 years of experience in an analytical, student loan, technical, problem-solving or project management position.
  • Some experience with database concepts and simple query language (SQL) preferred
  • Some experience with report writing tools - Crystal reports (Business Objects) preferred
  • Some experience with project management on small to medium projects preferred

COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:
  • Problem Solving
  • Business Math
  • Oral communications
  • Written communications
  • Decision Making and Critical Thinking
  • Accuracy/Attention to Detail
  • Initiative
  • Project Management
  • Managing Multiple Priorities
  • Working with MS Office
  • SQL experience preferred

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring
We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

What Nelnet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Nelnet

Sourced by ZipRecruiter

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Lincoln, NE, US

Year founded

2003

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