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Information Desk Associate Jobs in Normal, IL (NOW HIRING)

Jushi

Customer Care Consultant

Bloomington, IL · On-site

$15 - $17/hr

Associate or Bachelor's degree in any field preferred * Excellent computer, language and reasoning ... Constantly perform desk-based computer tasks * Frequently sitting * Occasionally stand/walk, reach ...

Jushi

Customer Care Consultant

Bloomington, IL · On-site

$15 - $17/hr

Associate or Bachelor's degree in any field preferred * Excellent computer, language and reasoning ... Constantly perform desk-based computer tasks * Frequently sitting * Occasionally stand/walk, reach ...

Jushi

Customer Care Consultant

Bloomington, IL · On-site

$15 - $17/hr

Associate or Bachelor's degree in any field preferred * Excellent computer, language and reasoning ... Constantly perform desk-based computer tasks * Frequently sitting * Occasionally stand/walk, reach ...

Jushi

Senior Customer Consultant

Bloomington, IL · On-site

$16 - $18/hr

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Constantly perform desk-based computer tasks * Frequently sitting and standing * Occasionally stand ...

Jushi

Senior Customer Consultant

Bloomington, IL · On-site

$16 - $18/hr

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Constantly perform desk-based computer tasks * Frequently sitting and standing * Occasionally stand ...

Jushi

Senior Customer Consultant

Bloomington, IL · On-site

$16 - $18/hr

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Constantly perform desk-based computer tasks * Frequently sitting and standing * Occasionally stand ...

Jushi

Shift Supervisor

Bloomington, IL · On-site

$19 - $21/hr

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Constantly perform desk-based computer tasks * Frequently sitting and standing * Occasionally stand ...

Jushi

Shift Supervisor

Bloomington, IL · On-site

$19 - $21/hr

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Constantly perform desk-based computer tasks * Frequently sitting and standing * Occasionally stand ...

Jushi

Shift Supervisor

Bloomington, IL

$19 - $21/hr

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Constantly perform desk-based computer tasks * Frequently sitting and standing * Occasionally stand ...

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All JobsInformation Desk Associate JobsInformation Desk Associate Jobs in Normal, IL

Information Desk Associate information

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How much do information desk associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for information desk associate in Normal, IL is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.51 per hour, depending on experience, location, and employer.

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.

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Customer Care Consultant

Jushi

Bloomington, IL • On-site

$15 - $17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Jushi rating

5.9

Company rating: 5.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

23rd of 33 rated cannabis dispensaries

Job description

Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc. ") (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for aiding patrons and patients, telephonically. The Customer Care Consultant conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the cannabis industry.
WHAT YOU WILL DO
  • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
  • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
  • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
  • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
  • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
  • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
  • Operate cash register, computer-based POS system, and cash drawer
  • Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
  • All other job duties as assigned
WHAT WE ARE LOOKING FOR
  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor's degree in any field preferred
  • Excellent computer, language and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills over the phone 
  • Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
  • Constantly perform desk-based computer tasks
  • Frequently sitting
  • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
  • Occasionally Twist/bend/stoop/squat, kneel/crawl
$15 - $17 an hour
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI
We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
 
BONUS DUTIES YOU SHOULD UNDERSTAND
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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