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Independent Contractor Chat Representative Jobs (NOW HIRING)

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Independent Contractor Chat Representative information

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$10

$17

$25

How much do independent contractor chat representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for independent contractor chat representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Independent Contractor Chat Representative vs Customer Service Agent?

AspectIndependent Contractor Chat RepresentativeCustomer Service Agent
CredentialsNone required, often self-trainedMay require specific training or certifications
Work EnvironmentRemote, flexible hoursTypically in-office or call center, sometimes remote
Employer UsageHired by companies on a contract basisEmployed directly by companies or through agencies
Search & Comparison IntentFocus on freelance, flexible workFocus on traditional customer support roles

In summary, Independent Contractor Chat Representatives work independently, often remotely, with flexible hours and no formal credentials, while Customer Service Agents are usually employed directly by companies, may require specific training, and often work in call centers or office environments. The choice depends on your preference for flexibility versus traditional employment.

What cities are hiring for Independent Contractor Chat Representative jobs? Cities with the most Independent Contractor Chat Representative job openings:
What are the most commonly searched types of Chat Representative jobs? The most popular types of Chat Representative jobs are:
What states have the most Independent Contractor Chat Representative jobs? States with the most job openings for Independent Contractor Chat Representative jobs include:
What job categories do people searching Independent Contractor Chat Representative jobs look for? The top searched job categories for Independent Contractor Chat Representative jobs are:
Infographic showing various Independent Contractor Chat Representative job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Customer Service Chat Representative - 100% Remote

Customer Service Chat Representative - 100% Remote

Frontdoor, Inc.

Salt Lake City, UT โ€ข On-site, Remote

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary:
As a Customer Care Associate you will represent the business unit to customers and business partners (e.g., contractors, realtors, etc.). You will acquire knowledge and understanding of product coverage and must adhere to departmental guidelines, policies, and procedures while maintaining a professional and businesslike relationship with both internal and external customers. You are responsible for providing every customer with the best possible service experience.
Responsibilities: ** **
  • Assists customers, contractors, and/or business partners via inbound and outbound telephone calls, written correspondence and/or electronic communication according to all policies, procedures, and contract coverage
  • Explains and upholds contract coverage to customers and/or contractors
  • Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
  • Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
  • May assume other duties as assigned

Qualifications
Minimum Education, Licensure and Professional Certification requirements: High school diploma or general education degree (GED) required
Minimum Experience required: 1+years of experience preferred
Required Skills: ** **
  • Computer literacy
  • Problem solving and decision making
  • Attention to detail
  • Multi-tasking
  • Adapt to a fast-paced environment

Preferred Skills: ** **
  • Customer service experience and/or training

Other/State Specific
This role pays between $16 to $17/hr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
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At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
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Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
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Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.
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We can recommend jobs specifically for you!Software Powered by ICIMS (https://careers-frontdoor.icims.com/connect?back=intro&findajob=1&in_iframe=1&hashed=-625971311)
Job Locations US | US-AL-Montgomery | US-AR-Little Rock | US-FL-Tallahassee | US-GA-Atlanta | US-MS-Jackson | US-NC-Raleigh | US-TX-Austin | US-UT-Salt Lake City
ID 2026-4112
Category Customer Service Representatives
Type Full Time
Company AHS American Home Shield Corp