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Inbound Telemarketing Jobs (NOW HIRING)

GRIECO HYUNDAI OF JOHNSTON

BDC Sales

Johnston, RI · On-site

... inbound/outbound calls, internet inquiries and appointment setting for our customers. Applicant must be self motivated and be comfortable you have experience in customer service, telemarketing ...

GRIECO HYUNDAI OF JOHNSTON

BDC Sales

Johnston, RI · On-site

... inbound/outbound calls, internet inquiries and appointment setting for our customers. Applicant must be self motivated and be comfortable you have experience in customer service, telemarketing ...

Sioux Falls Ford

BDC Service Representative

Sioux Falls, SD

$15.50 - $20/hr

As an Automotive Call Center Representative/BDC Agent, you will handle inbound/outbound calls and ... If you have experience in customer service, telemarketing, retail or sales then we encourage you to ...

Sioux Falls Ford

BDC Service Representative

Sioux Falls, SD · On-site

$15.50 - $20/hr

As an Automotive Call Center Representative/BDC Agent, you will handle inbound/outbound calls and ... If you have experience in customer service, telemarketing, retail or sales then we encourage you to ...

Sioux Falls Ford

BDC Service Representative

Sioux Falls, SD

$15.50 - $20/hr

As an Automotive Call Center Representative/BDC Agent, you will handle inbound/outbound calls and ... If you have experience in customer service, telemarketing, retail or sales then we encourage you to ...

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How much do inbound telemarketing jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for inbound telemarketing in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound telemarketing professionals, and how can they be addressed?

Inbound telemarketing professionals often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and meeting sales or service targets. To address these challenges, it’s important to develop strong communication and active listening skills, maintain a positive attitude, and stay adaptable to different customer needs. Many organizations provide regular training, coaching sessions, and scripts to support their teams, and encourage collaboration with supervisors and peers to share successful strategies. Utilizing CRM systems and time management techniques can also help improve efficiency and job satisfaction.

What are the key skills and qualifications needed to thrive as an inbound telemarketing representative?

To thrive as an Inbound Telemarketing Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and resilience help agents build rapport and handle challenging calls effectively. These skills are crucial for delivering excellent customer service, achieving sales targets, and maintaining customer satisfaction.

What is the difference between Inbound Telemarketing vs Outbound Telemarketing?

AspectInbound TelemarketingOutbound Telemarketing
Primary RoleHandling incoming customer calls, providing information, and taking ordersMaking outgoing calls to potential or existing customers for sales or surveys
Work EnvironmentCall centers, customer service departmentsSales teams, telemarketing firms
Skills NeededCustomer service, communication, product knowledgeSales techniques, persuasion, communication
Common CertificationsCustomer service certifications, communication skillsSales certifications, telemarketing training

Inbound telemarketing focuses on responding to customer inquiries and processing orders, while outbound telemarketing involves proactively reaching out to potential customers for sales or surveys. Both roles require strong communication skills, but their primary functions differ significantly within the sales and customer service industries.

More about Inbound Telemarketing jobs
What cities are hiring for Inbound Telemarketing jobs? Cities with the most Inbound Telemarketing job openings:
What states have the most Inbound Telemarketing jobs? States with the most job openings for Inbound Telemarketing jobs include:
What job categories do people searching Inbound Telemarketing jobs look for? The top searched job categories for Inbound Telemarketing jobs are:
Inbound Telemarketing jobs near you
Infographic showing various Inbound Telemarketing job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $46,025 per year, or $22.1 per hour.

BDC Sales

GRIECO HYUNDAI OF JOHNSTON

Johnston, RI • On-site

Full-time

Medical, Dental, Retirement

Re-posted 29 days ago

Job description

BDC Sales

Job Summary

Busy Honda and Hyundai combined business development center looking for a BDC/Client Care Specialist to join our Team.

As a Client Care Specialist you will handle inbound/outbound calls, internet inquiries and appointment setting for our customers. Applicant must be self motivated and be comfortable you have experience in customer service, telemarketing, retail or sales then we encourage you to apply today! Previous dealership experience is a plus. Bilingual a plus!

What do we offer you?

  • Competitive pay plan
  • Weekly and Monthly bonuses
  • Medical
  • Dental
  • 401K Retirement Savings

What are day-to-day responsibilities?

  • High volume of outbound and inbound phone calls
  • Creating appointments daily for our busy sales departments
  • Learning customers’ needs while building rapport
  • Completing daily follow-up tasks

What are the job requirements?

  • Strong phone, email and communication skills
  • Positive attitude
  • Work well individually and in a team environment
  • Must be able to work flexible hours
  • Strong verbal/written communication skills
  • Valid U.S. Driver's license

Submit your resume today for a confidential interview!

Schedule:

  • Monday to Friday
  • Weekends required