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Inbound Telemarketing Jobs (NOW HIRING)

GRIECO HYUNDAI OF JOHNSTON

BDC Sales

Johnston, RI · On-site

... inbound/outbound calls, internet inquiries and appointment setting for our customers. Applicant must be self motivated and be comfortable you have experience in customer service, telemarketing ...

Lightpath

Inside Sales Representative

Wakefield, MA · On-site

$60K - $75K/yr

Job Summary Responsible for handling inbound prospective customer inquiries and conduct outbound telemarketing activities to prospective customers with the objective of generating qualified leads ...

LightPath

Inside Sales Representative

Wakefield, MA

$60K - $75K/yr

Job Summary Responsible for handling inbound prospective customer inquiries and conduct outbound telemarketing activities to prospective customers with the objective of generating qualified leads ...

BCU

Rep, Consumer Loan Inbound

Vernon Hills, IL · On-site

$44K - $67K/yr

Provide a high level of member service handling requests from multiple inbound channels. * Identify ... Strong communication, analytical, sales and telemarketing skills required. * Skillful at ...

BCU

Rep, Consumer Loan Inbound

Vernon Hills, IL · On-site

$44K - $67K/yr

Provide a high level of member service handling requests from multiple inbound channels. * Identify ... Strong communication, analytical, sales and telemarketing skills required. * Skillful at ...

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How much do inbound telemarketing jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for inbound telemarketing in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound telemarketing professionals, and how can they be addressed?

Inbound telemarketing professionals often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and meeting sales or service targets. To address these challenges, it’s important to develop strong communication and active listening skills, maintain a positive attitude, and stay adaptable to different customer needs. Many organizations provide regular training, coaching sessions, and scripts to support their teams, and encourage collaboration with supervisors and peers to share successful strategies. Utilizing CRM systems and time management techniques can also help improve efficiency and job satisfaction.

What are the key skills and qualifications needed to thrive as an Inbound Telemarketing Representative, and why are they important?

To thrive as an Inbound Telemarketing Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and resilience help agents build rapport and handle challenging calls effectively. These skills are crucial for delivering excellent customer service, achieving sales targets, and maintaining customer satisfaction.

What is inbound telemarketing?

Inbound telemarketing refers to the process where customer service representatives handle incoming calls from customers who are usually interested in a company's products or services. Unlike outbound telemarketing, which involves calling potential customers, inbound telemarketers respond to inquiries, provide product information, resolve issues, and process orders. The main focus is on assisting customers who have already shown interest, helping to improve customer satisfaction and drive sales. Inbound telemarketing is common in industries like retail, telecommunications, and financial services.

What is the difference between Inbound Telemarketing vs Outbound Telemarketing?

AspectInbound TelemarketingOutbound Telemarketing
Primary RoleHandling incoming customer calls, providing information, and taking ordersMaking outgoing calls to potential or existing customers for sales or surveys
Work EnvironmentCall centers, customer service departmentsSales teams, telemarketing firms
Skills NeededCustomer service, communication, product knowledgeSales techniques, persuasion, communication
Common CertificationsCustomer service certifications, communication skillsSales certifications, telemarketing training

Inbound telemarketing focuses on responding to customer inquiries and processing orders, while outbound telemarketing involves proactively reaching out to potential customers for sales or surveys. Both roles require strong communication skills, but their primary functions differ significantly within the sales and customer service industries.

More about Inbound Telemarketing jobs
What cities are hiring for Inbound Telemarketing jobs? Cities with the most Inbound Telemarketing job openings:
What states have the most Inbound Telemarketing jobs? States with the most job openings for Inbound Telemarketing jobs include:
What job categories do people searching Inbound Telemarketing jobs look for? The top searched job categories for Inbound Telemarketing jobs are:
Inbound Telemarketing jobs near you

Sales Representative

Summit Health Advisors LLC

Melville, NY • On-site

Full-time

Posted 28 days ago

Job description

Description:

Job Title: Medicare Plan Advisor


Job Description:

We are seeking a dedicated Medicare Plan Advisor to assist beneficiaries in selecting the appropriate Medicare plan tailored to their needs. This role involves handling inbound calls and providing exceptional customer service without any telemarketing responsibilities. Comprehensive training will be provided, and a valid licensing is required for this position.


Key Responsibilities:

- Assist Medicare beneficiaries in understanding their options and selecting the most suitable plan.

- Handle inbound calls with professionalism and empathy.

- Provide clear and accurate information regarding Medicare plans and benefits.

- Maintain up-to-date knowledge of Medicare policies and procedures.

- Document interactions and maintain accurate records of beneficiary inquiries.


Skills and Qualifications:

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities and attention to detail.

- Ability to work in a fast-paced environment while maintaining a positive attitude.

- Proficiency in using computer systems and software for record-keeping.

- Valid licensing required to assist with Medicare plans.


We welcome applicants who are passionate about helping others and are committed to providing high-quality service to Medicare beneficiaries.

Requirements: