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Inbound Telemarketing Jobs (NOW HIRING)

Paychex

Sales Executive - Inbound

Cincinnati, OH · On-site

$55K - $100K/yr

They may be responsible for self-generating leads through prospecting, telemarketing, and sales database management as needed. The Sales Executive, Inbound is responsible for achieving assigned ...

Paychex

Sales Executive - Inbound

Cincinnati, OH · On-site +1

$55K - $100K/yr

They may be responsible for self-generating leads through prospecting, telemarketing, and sales database management as needed. The Sales Executive, Inbound is responsible for achieving assigned ...

Ameritrust Mortgage Corporation

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Residential Mortgage Telemarketer

Tustin, CA · On-site

$1K - $100K/yr

Conduct inbound calling campaigns to generate new leads and follow up with warm prospects ... in mortgage telemarketing, * Strong negotiation skills with a focus on closing deals while ...

GRIECO HYUNDAI OF JOHNSTON

BDC Sales

Johnston, RI · On-site

... inbound/outbound calls, internet inquiries and appointment setting for our customers. Applicant must be self motivated and be comfortable you have experience in customer service, telemarketing ...

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Inbound Telemarketing information

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How much do inbound telemarketing jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for inbound telemarketing in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound telemarketing professionals, and how can they be addressed?

Inbound telemarketing professionals often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and meeting sales or service targets. To address these challenges, it’s important to develop strong communication and active listening skills, maintain a positive attitude, and stay adaptable to different customer needs. Many organizations provide regular training, coaching sessions, and scripts to support their teams, and encourage collaboration with supervisors and peers to share successful strategies. Utilizing CRM systems and time management techniques can also help improve efficiency and job satisfaction.

What are the key skills and qualifications needed to thrive as an Inbound Telemarketing Representative, and why are they important?

To thrive as an Inbound Telemarketing Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and resilience help agents build rapport and handle challenging calls effectively. These skills are crucial for delivering excellent customer service, achieving sales targets, and maintaining customer satisfaction.

What is inbound telemarketing?

Inbound telemarketing refers to the process where customer service representatives handle incoming calls from customers who are usually interested in a company's products or services. Unlike outbound telemarketing, which involves calling potential customers, inbound telemarketers respond to inquiries, provide product information, resolve issues, and process orders. The main focus is on assisting customers who have already shown interest, helping to improve customer satisfaction and drive sales. Inbound telemarketing is common in industries like retail, telecommunications, and financial services.

What is the difference between Inbound Telemarketing vs Outbound Telemarketing?

AspectInbound TelemarketingOutbound Telemarketing
Primary RoleHandling incoming customer calls, providing information, and taking ordersMaking outgoing calls to potential or existing customers for sales or surveys
Work EnvironmentCall centers, customer service departmentsSales teams, telemarketing firms
Skills NeededCustomer service, communication, product knowledgeSales techniques, persuasion, communication
Common CertificationsCustomer service certifications, communication skillsSales certifications, telemarketing training

Inbound telemarketing focuses on responding to customer inquiries and processing orders, while outbound telemarketing involves proactively reaching out to potential customers for sales or surveys. Both roles require strong communication skills, but their primary functions differ significantly within the sales and customer service industries.

More about Inbound Telemarketing jobs
What cities are hiring for Inbound Telemarketing jobs? Cities with the most Inbound Telemarketing job openings:
What states have the most Inbound Telemarketing jobs? States with the most job openings for Inbound Telemarketing jobs include:
What job categories do people searching Inbound Telemarketing jobs look for? The top searched job categories for Inbound Telemarketing jobs are:
Inbound Telemarketing jobs near you
Sales Executive - Inbound

Sales Executive - Inbound

Paychex

Cincinnati, OH • On-site

$55K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

192nd of 426 rated business services

Job description

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview
The Sales Executive, Inbound calls on and sells Paycor products and services to new prospects They are responsible for calling on potential client leads to present Paycor products and services. They may be responsible for self-generating leads through prospecting, telemarketing, and sales database management as needed. The Sales Executive, Inbound is responsible for achieving assigned monthly and annual sales quotas.
Responsibilities
  • Call on potential client leads by phone and demonstrate Paycor products and services via webbased presentations.
  • Identify potential clients through networking, prospecting, telemarketing, and sales database management.
  • Demonstrate the Paycor sales process consistently, with emphasis on conducting thorough analysis discussions.
  • Analyze current practices of potential clients and identify sales opportunities.
  • Meet or exceed agreed upon sales activity and sales targets.
  • Record all sales activity and results in SFDC in a timely manner.
  • Research and record all profiling information on unknown accounts to build database integrity.
  • Assist in the conversion process for new clients, including submission of complete paperwork for new clients and the successful processing of the initial payroll.
  • Work closely with Client Services staff to support effective new client implementation/transition.
  • Demonstrate a strong work ethic and regular attendance.
  • Maintain ethical business practices.
  • Other duties as assigned - including on an "as needed" basis assist in the development of less experienced Sales Executives.

Qualifications
  • Bachelor's Degree in business or business-related field - Preferred
  • 2 years of experience in sales related roles.

Compensation
In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically between $55,000 - $100,000. This range includes base pay plus commissions but does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

    • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

      Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

    Not sure if you meet every requirement?
    At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
    Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media

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