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Inbound Telemarketing Jobs in California (NOW HIRING)

HR Direct Services

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Telemarketer

Jurupa Valley, CA · On-site

$23 - $27/hr

The Telemarketing Specialist is a full-time, on-site role based in Jurupa Valley, CA. This position is responsible for outbound and inbound phone calls to identify potential customers, qualify leads ...

Sonesta Select San Jose

Sales Manager

San Jose, CA · On-site

... and inbound inquiries • Maintain accurate, up-to-date account files for all active and ... sales blitzes, telemarketing campaigns, and industry trade shows • Coordinate group event ...

Sonesta Select San Jose

Sales Manager

San Jose, CA · On-site

$100K/yr

... inbound inquiries * Maintain accurate, up-to-date account files for all active and prospective ... Participate in joint sales calls with the General Manager, sales blitzes, telemarketing campaigns ...

Stevens Creek Toyota

BDC/Call Center

Fresno, CA · On-site

$18/hr

Your role is to handle inbound and outbound communications--phone, email, text, and online leads ... Comply with all dealership policies, customer privacy requirements, and federal/state telemarketing ...

Stevens Creek Toyota

BDC/Call Center

Fresno, CA · On-site

$18/hr

Your role is to handle inbound and outbound communications-phone, email, text, and online leads-to ... Comply with all dealership policies, customer privacy requirements, and federal/state telemarketing ...

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Inbound Telemarketing information

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$11

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$43

How much do inbound telemarketing jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for inbound telemarketing in California is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $24.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound telemarketing professionals, and how can they be addressed?

Inbound telemarketing professionals often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and meeting sales or service targets. To address these challenges, it’s important to develop strong communication and active listening skills, maintain a positive attitude, and stay adaptable to different customer needs. Many organizations provide regular training, coaching sessions, and scripts to support their teams, and encourage collaboration with supervisors and peers to share successful strategies. Utilizing CRM systems and time management techniques can also help improve efficiency and job satisfaction.

What are the key skills and qualifications needed to thrive as an inbound telemarketing representative?

To thrive as an Inbound Telemarketing Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and resilience help agents build rapport and handle challenging calls effectively. These skills are crucial for delivering excellent customer service, achieving sales targets, and maintaining customer satisfaction.

What is the difference between Inbound Telemarketing vs Outbound Telemarketing?

AspectInbound TelemarketingOutbound Telemarketing
Primary RoleHandling incoming customer calls, providing information, and taking ordersMaking outgoing calls to potential or existing customers for sales or surveys
Work EnvironmentCall centers, customer service departmentsSales teams, telemarketing firms
Skills NeededCustomer service, communication, product knowledgeSales techniques, persuasion, communication
Common CertificationsCustomer service certifications, communication skillsSales certifications, telemarketing training

Inbound telemarketing focuses on responding to customer inquiries and processing orders, while outbound telemarketing involves proactively reaching out to potential customers for sales or surveys. Both roles require strong communication skills, but their primary functions differ significantly within the sales and customer service industries.

What are popular job titles related to Inbound Telemarketing jobs in California? For Inbound Telemarketing jobs in California, the most frequently searched job titles are:
What job categories do people searching Inbound Telemarketing jobs in California look for? The top searched job categories for Inbound Telemarketing jobs in California are:
Inbound Telemarketing jobs near you
Infographic showing various Inbound Telemarketing job openings in California as of July 2026, with employment types broken down into 90% Full Time, 4% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $45,422 per year, or $21.8 per hour.

Telemarketer

HR Direct Services

Jurupa Valley, CA • On-site

$23 - $27/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

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Job description

Company Overview

U.S.-based manufacturer specializing in UL 891 certified low-voltage switchgear and power-distribution systems for commercial, industrial, data center, and distribution center environments. The company emphasizes safety, performance, and regulatory compliance in all solutions. Engineering, manufacturing, and quality control are all based in the United States, enabling highly customized products focused on uptime and reliability. Known for American craftsmanship, technical expertise, and transparent manufacturing practices. The company combines deep industry insight with disciplined engineering to support mission-critical infrastructure with switchgear solutions clients can trust.


Role Description:.

The Telemarketing Specialist is a full-time, on-site role based in Jurupa Valley, CA. This position is responsible for outbound and inbound phone calls to identify potential customers, qualify leads, and promote company products and services to targeted markets. 


Day-to-day tasks include making 125 Minimum Daily Calls, maintaining call lists, following scripts while tailoring messaging to customer needs, recording call outcomes in CRM systems, and scheduling follow-up contacts or appointments for the sales team.

The Telemarketing Specialist responds to inquiries, provides basic product information, and directs more complex questions to appropriate team members. The role collaborates closely with the sales manager to ensure accurate lead handoff, consistent messaging, and a positive experience for prospective and existing customers.


Qualifications

  • Candidates should possess strong Lead Generation and Sales skills to identify prospects, qualify opportunities, and support revenue growth.
  • Candidates should possess excellent Customer Service and Customer Support abilities to handle inquiries, resolve basic issues, and maintain positive customer interactions.
  • Candidates should possess clear and professional Communication skills, including confident phone presence and accurate documentation of conversations.
  • Familiarity with CRM software, call tracking tools, and basic Microsoft Office or similar applications is beneficial.
  • Previous experience in telemarketing, inside sales, or call center environments, preferably in B2B or industrial/manufacturing sectors, is an advantage.
  • Ability to work on-site in Jurupa Valley, CA, manage call targets, follow structured processes, and adapt to evolving sales strategies.
  • High school diploma or equivalent required; additional education in business, marketing, or related fields is a plus.
  • Must have reliable form of transportation to and from office.


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About HR DIRECT SERVICES

Sourced by ZipRecruiter

HR Direct provides full service Staffing & Recruitment Services for the greater Los Angeles, Inland Empire and Orange County areas of California, as well as throughout the Country. Building lasting relationships between our Candidates and Businesses has set HR Direct apart in the Staffing and Recruitment field in Southern California. We have been helping our southern California residents find the job best suited for their skills and interests, while also helping local companies find and onboard the perfect employees. There really is no need to go through the hiring process on your own. Contact us today to land your dream job or your dream employee in no time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Santa Ana, CA, US

Year founded

2014

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