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Inbound Telemarketing Jobs in California (NOW HIRING)

CLIAwaived

Sales Development Representative

Carlsbad, CA · On-site

$28 - $32/hr

Complete follow-up on inbound leads, quote requests, marketing campaigns, and customer callbacks ... Previous outbound sales, telemarketing, call center, customer service, lead generation, or inside ...

CLIAwaived

Sales Development Representative

Carlsbad, CA · On-site

$28 - $32/hr

Complete follow-up on inbound leads, quote requests, marketing campaigns, and customer callbacks ... Previous outbound sales, telemarketing, call center, customer service, lead generation, or inside ...

Automotive Dealership

Be Seen First

BDC Representative

Orange, CA · On-site

$18/hr

Receive all inbound sales calls and Coordinate schedules of salespeople and sales appointments ... Inside Sales, Telemarketing, etc.) a PLUS! * Excellent telephone, writing and typing skills.

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Inbound Telemarketing information

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$11

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$43

How much do inbound telemarketing jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for inbound telemarketing in California is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an inbound telemarketing representative?

To thrive as an Inbound Telemarketing Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and resilience help agents build rapport and handle challenging calls effectively. These skills are crucial for delivering excellent customer service, achieving sales targets, and maintaining customer satisfaction.

What are some common challenges faced by inbound telemarketing professionals, and how can they be addressed?

Inbound telemarketing professionals often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and meeting sales or service targets. To address these challenges, it’s important to develop strong communication and active listening skills, maintain a positive attitude, and stay adaptable to different customer needs. Many organizations provide regular training, coaching sessions, and scripts to support their teams, and encourage collaboration with supervisors and peers to share successful strategies. Utilizing CRM systems and time management techniques can also help improve efficiency and job satisfaction.

What is the difference between Inbound Telemarketing vs Outbound Telemarketing?

AspectInbound TelemarketingOutbound Telemarketing
Primary RoleHandling incoming customer calls, providing information, and taking ordersMaking outgoing calls to potential or existing customers for sales or surveys
Work EnvironmentCall centers, customer service departmentsSales teams, telemarketing firms
Skills NeededCustomer service, communication, product knowledgeSales techniques, persuasion, communication
Common CertificationsCustomer service certifications, communication skillsSales certifications, telemarketing training

Inbound telemarketing focuses on responding to customer inquiries and processing orders, while outbound telemarketing involves proactively reaching out to potential customers for sales or surveys. Both roles require strong communication skills, but their primary functions differ significantly within the sales and customer service industries.

Is it hard to get an inbound telemarketing job?

Getting an inbound telemarketing job generally requires good communication skills, a friendly attitude, and sometimes prior customer service experience. Many positions do not require advanced certifications and may have flexible schedules, making entry relatively accessible for motivated candidates.

What does an inbound telemarketing agent do?

An inbound telemarketing agent handles incoming calls from customers, providing information, answering questions, and resolving issues related to products or services. They often use customer relationship management (CRM) tools and require good communication skills to assist clients effectively.

What is inbound telemarketing?

Inbound telemarketing is a customer service role where agents handle incoming calls from customers, often to provide information, support, or to process orders. It requires good communication skills and familiarity with customer relationship management (CRM) tools. The job typically involves responding to customer inquiries and resolving issues efficiently.

What are popular job titles related to Inbound Telemarketing jobs in California?

For Inbound Telemarketing jobs in California, the most frequently searched job titles are:

What job categories do people searching Inbound Telemarketing jobs in California look for?

The top searched job categories for Inbound Telemarketing jobs in California are:

Inbound Telemarketing jobs near you
Infographic showing various Inbound Telemarketing job openings in California as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $45,422 per year, or $21.8 per hour.

INSIDE SALES TEAM- PREQUALIFYING SCREENER- AUTO SERVICE DEPARTMENT

ENCENSE ENTERPRISES LLC

Santa Ana, CA • On-site

$20/hr

Full-time

PTO

Re-posted 12 days ago

Job description

From $20 an hour
Paid training, Paid time off

2000 East McFadden Avenue, Santa Ana, CA 92705
Full job description
As a Pre-Qualifying Screener on our Inside Sales Team, you’ll connect with prospective customers who have inquired about extended vehicle or home service contracts. You’ll also handle inbound calls generated through TV commercials, radio ads, and social media campaigns. Our call center is fast-paced, professional, and fun — the perfect place for motivated individuals who thrive in dynamic environments.

What You’ll Bring:

Prior call center or sales experience (not required, we will train you)
High energy, enthusiasm, and a strong drive to succeed
Eligibility for a telemarketing license in the state of California (required)
Ability to reliably commute to our Santa Ana office before starting
Compensation

Base Pay: $20.00/hour
Bonuses + Commission opportunities
Perks & Incentives

Paid Training
Paid Time Off (PTO)
Frequent bonus opportunities
Performance-based commissions
Job Type: Full-time

Benefits:

Paid time off
Ability to Commute: Yes to Santa Ana
Work Location: In person

Jonathan Mcnab 
Jonathan@autoservicedept.com
(657) 825-6945