ZipRecruiter

Log In

1

Inbound Telemarketing Jobs in Ohio (NOW HIRING)

next page

Showing results 1-20

All JobsInbound Telemarketing JobsInbound Telemarketing Jobs in Ohio

Inbound Telemarketing information

See Ohio salary details

$10

$21

$42

How much do inbound telemarketing jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for inbound telemarketing in Ohio is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an inbound telemarketing representative?

To thrive as an Inbound Telemarketing Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and resilience help agents build rapport and handle challenging calls effectively. These skills are crucial for delivering excellent customer service, achieving sales targets, and maintaining customer satisfaction.

What are some common challenges faced by inbound telemarketing professionals, and how can they be addressed?

Inbound telemarketing professionals often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and meeting sales or service targets. To address these challenges, it’s important to develop strong communication and active listening skills, maintain a positive attitude, and stay adaptable to different customer needs. Many organizations provide regular training, coaching sessions, and scripts to support their teams, and encourage collaboration with supervisors and peers to share successful strategies. Utilizing CRM systems and time management techniques can also help improve efficiency and job satisfaction.

What is the difference between Inbound Telemarketing vs Outbound Telemarketing?

AspectInbound TelemarketingOutbound Telemarketing
Primary RoleHandling incoming customer calls, providing information, and taking ordersMaking outgoing calls to potential or existing customers for sales or surveys
Work EnvironmentCall centers, customer service departmentsSales teams, telemarketing firms
Skills NeededCustomer service, communication, product knowledgeSales techniques, persuasion, communication
Common CertificationsCustomer service certifications, communication skillsSales certifications, telemarketing training

Inbound telemarketing focuses on responding to customer inquiries and processing orders, while outbound telemarketing involves proactively reaching out to potential customers for sales or surveys. Both roles require strong communication skills, but their primary functions differ significantly within the sales and customer service industries.

Is it hard to get an inbound telemarketing job?

Getting an inbound telemarketing job generally requires good communication skills, a friendly attitude, and sometimes prior customer service experience. Many positions do not require advanced certifications and may have flexible schedules, making entry relatively accessible for motivated candidates.

What does an inbound telemarketing agent do?

An inbound telemarketing agent handles incoming calls from customers, providing information, answering questions, and resolving issues related to products or services. They often use customer relationship management (CRM) tools and require good communication skills to assist clients effectively.

What is inbound telemarketing?

Inbound telemarketing is a customer service role where agents handle incoming calls from customers, often to provide information, support, or to process orders. It requires good communication skills and familiarity with customer relationship management (CRM) tools. The job typically involves responding to customer inquiries and resolving issues efficiently.

What are popular job titles related to Inbound Telemarketing jobs in Ohio?

For Inbound Telemarketing jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Inbound Telemarketing jobs in Ohio look for?

The top searched job categories for Inbound Telemarketing jobs in Ohio are:

Inbound Telemarketing jobs near you
Infographic showing various Inbound Telemarketing job openings in Ohio as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $43,756 per year, or $21 per hour.

Outbound/Inbound Rep (M-F)

Five Star Solutions

Akron, OH • Remote

$14/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

 We are looking for confident, outgoing Business-to-Business Sales Representatives to join our team! This is a blended inbound and outbound sales role focused on connecting with businesses such as automotive dealerships, medical clinics, dental offices, and other professional organizations.

The ideal candidate is comfortable picking up the phone and having a natural, casual conversation with business owners and decision-makers. This is not a highly scripted call center position. You will need to think on your feet, ask questions, build rapport, identify opportunities, and confidently explain the value of our services.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
  • Make outbound cold calls to businesses and potential customers
  • Handle inbound calls and follow up with interested prospects
  • Speak with business owners, managers, and other decision-makers
  • Build rapport and establish relationships through natural conversation
  • Identify customer needs and determine whether our products/services are a good fit
  • Present solutions and make sales offers in a conversational manner
  • Follow up with prospects through phone and other communication channels
  • Maintain accurate notes and customer information in company systems
  • Manage multiple conversations, systems, and tasks throughout the day
  • Overcome objections and confidently move conversations toward a sale
Qualifications
  • Previous sales, cold calling, telemarketing, or business-to-business experience preferred
  • Excellent verbal communication and active listening skills
  • Comfortable speaking with business owners and decision-makers
  • Confident making cold calls and initiating conversations with people you have never spoken with before
  • Able to have a casual, engaging conversation without relying on a script
  • Strong ability to think quickly and respond naturally to customer questions
  • Comfortable multitasking between phone calls, computer systems, research, and customer information
  • Self-motivated and driven to meet or exceed sales goals
  • Comfortable hearing "no" and continuing to pursue the next opportunity
  • Professional, positive, and personable communication style
  • Strong computer and typing skills
  • Ability to work independently while also being a strong team player
Pay and Hours
Starting pay - $14/hr 
Working hours - 9:00am-6:00pm (EST) ; Work Days - M-F 
Paid Training - typically 1 week in length from 9:00am-6:00pm Mon-Fri (EST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
$14 - $14 an hour

This position is ideal for someone who enjoys talking to people, isn't afraid to pick up the phone, and can turn a cold conversation into a genuine business opportunity.

If you are someone who can quickly build rapport, keep a conversation flowing, ask the right questions, and naturally transition a conversation into a sales opportunity, we'd love to hear from you!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply