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Inbound Support Agent Jobs (NOW HIRING)

Customer Support Agent

San Mateo, CA ยท On-site

$21.25 - $28.50/hr

Customer Support Agent Our client, an automotive company, is looking for a customer support agent ... Responsibilities include serving as the first point of contact for riders, managing inbound and ...

In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and ...

Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE ... We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound ...

Customer Support Agent

Salt Lake City, UT ยท On-site

$18.25 - $24.25/hr

As our Customer Support Agent, you'll support HID's success by ... Answering inbound calls, emails, and online tickets; providing accurate, satisfactory responses to ...

Take inbound technical support requests via phone, email, or directly from co-workers * Take ... The Technical Support Agent will report directly to the Support Operations Manager and work closely ...

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live ... Answer inbound live chats within the agreed response time * Resolve common queries directly using ...

Customer Support Agent

Salt Lake City, UT ยท On-site

$18 - $24/hr

As our Customer Support Agent, you'll support HID's success by ... Answering inbound calls, emails, and online tickets; providing accurate, satisfactory responses to ...

Customer Support Agent

Salt Lake City, UT ยท On-site

$18 - $24/hr

As our Customer Support Agent, you'll support HID's success by ... Answering inbound calls, emails, and online tickets; providing accurate, satisfactory responses to ...

Customer Support Agent

Salt Lake City, UT ยท On-site

$18.25 - $24.25/hr

As our Customer Support Agent, you'll support HID's successby ... Answering inbound calls, emails, and online tickets; providing accurate, satisfactory responses to ...

Order Support Agent

Raleigh, NC ยท On-site

$18.25 - $24.25/hr

... handle inbound sales calls daily. Your upbeat attitude, motivation, drive and strong work ethic ... We are also looking for the Order Support Agent to: * Sell competitively over the phone to achieve ...

Order Support Agent

Raleigh, NC ยท On-site

$16.50 - $22/hr

... handle inbound sales calls daily. Your upbeat attitude, motivation, drive and strong work ethic ... We are also looking for the Order Support Agent to: * Sell competitively over the phone to achieve ...

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Inbound Support Agent information

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How much do inbound support agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for inbound support agent in the United States is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.73 per hour, depending on experience, location, and employer.

What cities are hiring for Inbound Support Agent jobs?

Cities with the most Inbound Support Agent job openings:

What states have the most Inbound Support Agent jobs?

States with the most job openings for Inbound Support Agent jobs include:

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For Inbound Support Agent jobs, the most frequently searched job titles are:

Customer Support Agent

San Mateo, CA โ€ข On-site

ICONMA
Recruiting and Staffing Servicesย โ€ขย 1 - 5K employees

$21.25 - $28.50/hr

Other

Re-posted 8 days ago


Job description

Customer Support Agent

Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact for riders, managing inbound and outbound communication across all support channels (SMS, email, and phone). Provide timely and effective resolution to customer inquiries, complaints, and service issues. Document interactions and resolutions accurately using support tools such as Salesforce Service Cloud. Escalate complex or unresolved issues to appropriate teams while maintaining ownership until resolution. Identify recurring issues or rider feedback trends and collaborate with internal teams to improve processes. Deliver consistent, professional, and empathetic communication that aligns with company standards.

Requirements include a minimum of 1 year of experience in customer service, support operations, or a related role. Strong written and verbal communication skills with the ability to adapt tone to different communication channels. Experience using customer support software such as Zendesk, Salesforce, or similar platforms. Ability to manage multiple inquiries simultaneously while maintaining accuracy and attention to detail. Problem-solving mindset with a focus on creating positive customer experiences by interpreting workflows and if operations errors occurred. Flexible, adaptable, and comfortable working in a fast-paced operational environment.

Preferred skills include familiarity with service operations or transportation industries. Experience handling customer escalations and turning difficult interactions into positive outcomes. Strong organizational skills with the ability to follow SOPs while exercising good judgment in unique situations.

Why should you apply? Health benefits, referral program, excellent growth and advancement opportunities.


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About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000