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Inbound Support Agent Jobs (NOW HIRING)

Sales Support Agent

East Peoria, IL · On-site

$18 - $20/hr

The Sales Support Agent provides clerical and organizational support to the Inside Sales Team and Door to Door Team- Both inbound and outbound calls. As a Sales Support Agent, you will assist in ...

Essential Duties and Responsibilities: • Handle inbound and outbound calls, emails, SMS, and ... agent or a technical support agent • Familiarity with and troubleshooting mobile platforms ...

Technical Support Agent

Minneapolis, MN · On-site +1

$26 - $33/hr

We are seeking a dependable, customer-focused Technical Support Agent to serve as a front-line ... Respond to inbound support requests via phone, email, and ticketing system * Diagnose and resolve ...

Take inbound technical support requests via phone, email, or directly from co-workers * Take ... The Technical Support Agent will report directly to the Support Operations Manager and work closely ...

Take inbound technical support requests via phone, email, or directly from co-workers * Take ... The Technical Support Agent will report directly to the Support Operations Manager and work closely ...

Order Support Agent

Raleigh, NC · On-site

$16.50 - $22/hr

... handle inbound sales calls daily. Your upbeat attitude, motivation, drive and strong work ethic ... We are also looking for the Order Support Agent to: * Sell competitively over the phone to achieve ...

Order Support Agent

Raleigh, NC

$18.25 - $24.25/hr

... handle inbound sales calls daily. Your upbeat attitude, motivation, drive and strong work ethic ... We are also looking for the Order Support Agent to: * Sell competitively over the phone to achieve ...

The Customer Support Agent participates in organization wide communication and education of these ... inbound and outbound. * Have a can-do attitude/ Solutions focused, provide customer education on ...

What you'll be doing As a support agent, you'll manage both inbound and outbound calls (about 60-70 inbound calls per day), helping participants with: * Elections and enrollment * Payment processing ...

Customer Support Agent

West Fargo, ND · On-site

$16.42 - $28.98/hr

The Customer Support Agent participates in organization wide communication and education of these ... inbound and outbound. * Have a can-do attitude/ Solutions focused, provide customer education on ...

Customer Support Agent (Onsite PA)

Grindstone, PA · On-site

$16.75 - $22.25/hr

What you'll be doing As a support agent, you'll manage both inbound and outbound calls (about 60-70 inbound calls per day), helping participants with: * Elections and enrollment * Payment processing ...

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Inbound Support Agent information

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$5

$25

$46

How much do inbound support agent jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for inbound support agent in the United States is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.73 per hour, depending on experience, location, and employer.
What cities are hiring for Inbound Support Agent jobs? Cities with the most Inbound Support Agent job openings:
What states have the most Inbound Support Agent jobs? States with the most job openings for Inbound Support Agent jobs include:

Inbound Customer Support Agent

Enterprise Call Center

Cedar Rapids, IA

Other

PTO

Posted 7 days ago


Job description

Inbound Customer Support Agent

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.

Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.

As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.

You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications
  • High school diploma or GED
  • Must be at least 18 years of age
  • Authorized to work in the United States
  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
  • Ability to follow detailed processes and meet performance expectations
  • Strong communication and active listening skills
  • Comfortable navigating computer applications and web-based tools
  • Ability to work independently and remain accountable to schedules

Preferred:

  • Prior call center or customer service experience
  • Bilingual (Spanish/English) preferred but not required
  • Familiarity with phone-based or computer-based support environments
Additional Information
  • Flexible scheduling options after certification
  • Paid training following successful client certification
  • W2 employment structure with payroll, protections, and stability
  • Paid time off and optional supplemental insurance (Aflac)
  • Household telehealth access through MDLive
  • Access to performance-based incentives
  • Career advancement pathways into support, QA, and leadership roles
  • All applicant information is kept confidential under EEO guidelines

Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.