1

Inbound Support Agent Jobs in Iowa (NOW HIRING)

Remote Customer Service Agent

Waterloo, IA ยท Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Council Bluffs, IA ยท Remote

$14.50 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Sioux City, IA ยท Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Ankeny, IA ยท Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Iowa City, IA ยท Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Davenport, IA ยท Remote

$14.75 - $19.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Des Moines, IA ยท Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Cedar Rapids, IA ยท Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Ames, IA ยท Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

West Des Moines, IA ยท Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Dubuque, IA ยท Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Life Sales Support

Des Moines, IA

$18.50 - $25.25/hr

Handle outbound and inbound requests to marketers, agents and office staff by telephone and e-mail ... Maintain and update agent information and activity in company database. * Assist agents throughout ...

Life Sales Support

Des Moines, IA ยท On-site

$18.50 - $25.25/hr

Handle outbound and inbound requests to marketers, agents and office staff by telephone and e-mail ... Maintain and update agent information and activity in company database. * Assist agents throughout ...

next page

Showing results 1-20

Inbound Support Agent information

What cities in Iowa are hiring for Inbound Support Agent jobs?

Cities in Iowa with the most Inbound Support Agent job openings:

Customer Service Agent

Cedar Falls, IA โ€ข On-site

A.W. Companies, Inc." }, "directApply" : true, "url" : "

$12/hr

Other

Medical, Dental, Vision, PTO

Posted 5 days ago


Job description


Customer Service Agent (100% Remote)
Join a Thriving Team and Grow Your Career from Home!
Are you a problem-solver who loves helping people? We are looking for motivated, tech-savvy Customer Service Agents to join our fast-growing team. This isn't just a job-it's a career path with a clear trajectory into leadership for those who excel.
Role Overview
  • Start Date: Monthly Classes!
  • Compensation: Starts at $12.00/hr with scheduled increases during your first year. You will eventually transition to a performance-based pay model that rewards your hard work.
  • Location: 100% Remote (Must reside in IA & TN)
  • Equipment: We provide the computer; you provide the energy!
Why Join Us?
  • Growth Potential: We prioritize internal promotions to Team Lead and Supervisor roles.
  • Comprehensive Benefits: Health, Dental, and Vision insurance, plus Paid Time Off (PTO) and Holiday Pay.
  • Supportive Environment: Work in a dynamic, innovative, and lively digital workspace.
Schedule & Training
  • Hours: 20-40 hours per week.
  • Shift Requirements: Must be available between 12:00 PM - 9:00 PM weekdays, with one mandatory weekend shift per week.
  • Training: Must be available for 7 weeks of full-time, daytime training to ensure your success.
Key Responsibilities
  • Inbound Support: Answer calls professionally, resolving customer inquiries regarding products and services.
  • Problem Solving: Troubleshoot order issues and provide real-time solutions.
  • Quality Assurance: Follow up with customers to ensure a 5-star experience.
  • Data Accuracy: Efficiently log call details and update customer records in our system.
Qualifications
  • Experience: 1-2 years of experience in a Call Center or Customer Service environment.
  • Education: High School Diploma or equivalent.
  • Tech Requirements: Reliable high-speed internet with the ability to connect via hard-wired Ethernet cable.
  • Residency: Must currently live in Iowa or Tennessee

Ready to take the next step in your career? Apply today to join our innovative team and help us redefine excellent customer service!