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Inbound Support Agent Jobs in Austin, TX (NOW HIRING)

MSC Specialist

Austin, TX · On-site

$17.50 - $23.50/hr

Inbound contacts include: * Membership and Billing Questions * Potential Member Info Calls ... Proven mastery of Member Support Agent role through call quality scores of no less than 90% average ...

Agents will handle inbound and outbound opportunities, assist clients with ACA enrollments, and ... Consistent call volume to support daily production * Opportunity to earn above base through ...

Customer service and Support

Austin, TX · On-site

$16.75 - $21.50/hr

... inbound and outbound sales and services to customers. The network manages more than 130 million ... effective agent coaching and management, workforce planning, staffing and training, and results ...

Customer service and Support

Austin, TX · On-site

$16.75 - $21.50/hr

... inbound and outbound sales and services to customers. The network manages more than 130 million ... effective agent coaching and management, workforce planning, staffing and training, and results ...

Call Center Agent

Austin, TX · On-site

$47K - $52K/yr

In this role, you will be the first point of contact for our clients, providing exceptional support ... Answer inbound customer calls promptly and professionally. * Provide accurate information regarding ...

Remote Customer Service Agent

Austin, TX · Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

San Marcos, TX · Remote

$14 - $18.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Cedar Park, TX · Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Georgetown, TX · Remote

$14.50 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Round Rock, TX · Remote

$14.50 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Kyle, TX · Remote

$14.75 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Leander, TX · Remote

$14.75 - $19.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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Inbound Support Agent information

See Austin, TX salary details

$5

$25

$45

How much do inbound support agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for inbound support agent in Austin, TX is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $31.44 per hour, depending on experience, location, and employer.

What cities near Austin, TX are hiring for Inbound Support Agent jobs?

Cities near Austin, TX with the most Inbound Support Agent job openings:

Inbound Customer Service Support

Austin, TX • On-site

Sears Holdings
Retail • 10K+ employees

Full-time

Re-posted 14 days ago


Transformco rating

4.5

Company rating: 4.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Company Description

Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than 130 million customer calls, letters and e-mails each year. Our Call Centers offers employment opportunities that support a variety of our businesses, including appliance protection plan sales, Sears.com and Kmart.com customer support, product repair scheduling, new product delivery and appliance parts sales. By providing comprehensive system, product, and soft-skills training, customer contact agents are fully prepared to serve customers. Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning, staffing and training, and results-oriented data-driven initiatives.

Job Description

Sears is immediately looking for INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES to provide world-class customer service to build customer loyalty through our Commitment to Care approach and generate sales by offering valuable products and services to our customers. Why join Sears? If you bring the passion for customer service and a knack for influencing others, we'll give you outstanding skills development, a fun and engaging work environment, a great compensation and benefits package with sales incentives, merchandise discounts at Sears, Kmart and Lands' End, and opportunities to grow with our organization. We're Committed to Caring about our customers, and we're Committed to Caring about you. Apply Today!

Qualifications

REQUIREMENTS: High school degree or equivalent education Customer service experience Sales skills Proficiency using a computer (internet, Windows environment) Must be friendly and polite with a professional work ethic and outstanding communication skills Drug test and criminal history background checks conducted Since our customers contact us for a variety of great reasons when it's convenient for them, we are looking for associates who are flexible to work in different job functions and work shifts, will have great attendance, and can sometimes work extra hours.

Additional Information

All your information will be kept confidential according to EEO guidelines.


COPY LINK or CLICK TO APPLY

https://sjobs.brassring.com/1033/asp/tg/cim_jobdetail.asp?partnerid=455&siteid=185&areq=277078BR&codes


**You MUST complete the assessment emailed after you apply online**


What Transformco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Transformco

Sourced by ZipRecruiter

Transformco is a paramount player in the retail industry within the US, with their Strategic business operations headquartered in Hoffman Estates, IL. The company was established with the purpose to enhance retail by embracing transformation and leveraging people, technology, and insights to give customers delightful shopping experiences. The vast array of products and services offered by Transformco includes appliances, tools, lawn and garden equipment, and automotive repair and maintenance goods.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Hoffman Estates, IL, US

Year founded

2019

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