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Inbound Sales Jobs in Michigan (NOW HIRING)

Work in inbound insurance sales, where customers are calling to purchase auto, home, and renters coverage. Close 1 out of 5 calls and earn base pay plus commission, with paid training, a company ...

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas ...

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas ...

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas ...

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas ...

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas ...

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Inbound Sales information

See Michigan salary details

$8

$17

$31

How much do inbound sales jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for inbound sales in Michigan is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $20.96 per hour, depending on experience, location, and employer.

What is inbound sales?

Inbound sales refer to the process where sales representatives engage with potential customers who have already shown interest in a company's product or service, typically by reaching out through websites, emails, or phone inquiries. Unlike outbound sales, where sales reps initiate contact, inbound sales respond to leads generated through marketing efforts. The focus is on understanding the prospect's needs and guiding them through the buying process with personalized solutions. This approach often leads to higher conversion rates because the leads are already warm and interested. Inbound sales rely heavily on strong communication, product knowledge, and the ability to build trust with potential customers.

What are the key skills and qualifications needed to thrive as an inbound sales representative?

To thrive as an Inbound Sales Representative, you need strong communication, active listening, and problem-solving skills, typically supported by sales training or relevant experience. Familiarity with customer relationship management (CRM) systems, telephony software, and sales tracking tools is often required. Persuasion, resilience, and a customer-focused attitude help individuals build rapport and handle objections effectively. These skills and qualities drive sales conversions, ensure customer satisfaction, and support business growth in a competitive environment.

How does an inbound sales representative typically collaborate with marketing and customer support teams?

Inbound Sales representatives often work closely with both marketing and customer support teams to ensure a seamless customer experience. They coordinate with marketing to understand ongoing campaigns and the origins of incoming leads, which helps tailor their outreach and follow-up strategies. Collaboration with customer support is key for resolving client issues quickly and gathering feedback that can inform sales conversations. This cross-functional teamwork not only boosts conversion rates but also fosters long-term customer relationships.

What is the difference between Inbound Sales vs Outbound Sales?

AspectInbound SalesOutbound Sales
FocusResponding to customer inquiries and interestProactively reaching out to potential clients
Work EnvironmentCustomer-initiated interactions, often via phone, email, or chatCold calling, prospecting, and outreach campaigns
Required SkillsActive listening, product knowledge, communication skillsPersuasion, resilience, research skills
Sales ApproachReactive, nurturing leadsProactive, generating new leads

Inbound Sales and Outbound Sales differ mainly in their approach: inbound focuses on responding to customer interest, while outbound involves actively seeking new clients. Both roles require strong communication skills, but inbound sales emphasizes customer service and relationship building, whereas outbound sales centers on prospecting and outreach strategies.

Is inbound sales difficult?

Inbound sales can be challenging as it requires strong communication skills, product knowledge, and the ability to handle customer inquiries effectively. Success often depends on understanding customer needs, building rapport, and using sales tools like CRM systems. While it can be demanding, proper training and experience help improve proficiency.

What does inbound sales do?

Inbound sales involves engaging with potential customers who have shown interest in a company's products or services, often through inbound marketing channels like websites or social media. The role focuses on qualifying leads, understanding customer needs, and guiding prospects through the sales process, typically using CRM tools and communication skills. It emphasizes building relationships and providing solutions rather than cold outreach.

What are the most commonly searched types of Inbound Sales jobs in Michigan?

The most popular types of Inbound Sales jobs in Michigan are:

Infographic showing various Inbound Sales job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,032 per year, or $17.8 per hour.

Inbound Sales (Hybrid) - $18-25+/hr

Hiregy

Caledonia, MI โ€ข Hybrid

$100K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 1 hour ago


Job description

#GR123

Looking for a long-term career opportunity with a national brand? Work in inbound insurance sales, where customers are calling to purchase auto, home, and renters coverage. Close 1 out of 5 calls and earn base pay plus commission, with paid training, a company-sponsored P&C license, a top-tier 401(k), and real opportunities for advancement.

Inbound Sales Consultant

Customers calling in to buy insurance (auto, home, renters) - Quality leads - Close 1 out of 5 calls - Plus base pay!
Paid training + company-sponsored will obtain P&C License after training - Amazing 401K with contribution AND match!

Location: Caledonia, MI 49316
This position is hybrid, (3) days onsite required weekly after training
Pay: $63,000 average yearly earnings (uncapped earnings)
Top performers earn $100,000+ yearly
Starting base pay is $18.00-$29.00 per hour, depending upon experience commission is monthly

Type: Direct Hire

Schedule: Will be assigned a (40) hour work week after training, must be open to department hours
M-F or Tues-Sat, 8:00am to 10:00pm EST

Training schedule: M-F, 10:30am – 7:00pm EST for approx. 9 weeks

Career outlook: Earn 6-figures! 401k with 4% contribution and up to 6% match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.

Job description

  1. Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
  2. Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
  3. Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
  4. Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
  5. Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
  6. Manage daily call volume, averaging 12–15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing.


Nice to have:

  • Bachelor's Degree
  • P&C License
  • Salesforce

Requirements:

  • Must have recent prior sales experience and/or call center sales experience.
  • Must be able to describe how your sales skills will transfer into this role, highlighting metrics, quotas, or success in previous roles.
  • Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required.
  • Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems.
  • Must have professional verbal and written communication skills with strong sales acumen.
  • High school diploma or equivalent
  • Background check required
  • Employment verification required
  • Education verification required