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Inbound Sales Associate Jobs in Michigan (NOW HIRING)

Airway Fun Center

Group Sales Associate

Portage, MI · On-site

$31K - $41K/yr

ABOUT THE ROLE The role of group sales associate is to book, plan and execute all group sales ... Take inbound phone calls, answer questions about the center including but not limited to: pricing ...

Airway Fun Center

Group Sales Associate

Portage, MI · On-site

$15 - $20/hr

ABOUT THE ROLE The role of group sales associate is to book, plan and execute all group sales ... Take inbound phone calls, answer questions about the center including but not limited to: pricing ...

Master Halco

Inside Sales Associate

Westland, MI · On-site

$25.50 - $30/hr

The Inside Sales Associates work on the phone and at our branch's counter desk to service ... Take inbound phone calls and emails from contractors and retail customers to process quotes and ...

FastSigns

Sales and Business Development

Ann Arbor, MI · On-site

$50K - $75K/yr

As a Field Sales & New Business Development Associate, you'll be responsible for driving new revenue by developing relationships with local businesses and managing strategic inbound leads. You'll ...

FastSigns

Sales and Business Development

Livonia, MI · On-site

$50K - $70K/yr

As a Field Sales & New Business Development Associate, you'll be responsible for driving new revenue by developing relationships with local businesses and managing strategic inbound leads. You'll ...

Hitachi Careers

Associate Account Manager

MI · On-site +1

$113K - $118K/yr

Join us as an Associate Account Manager working remotely as we work together to bring innovative ... Source new sales opportunities through inbound lead followup and outbound cold calls and emails

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Inbound Sales Associate information

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

Is inbound sales associate difficult?

Inbound sales associates typically find the role manageable as it involves assisting customers who initiate contact, focusing on communication and product knowledge. Success depends on strong interpersonal skills, product understanding, and the ability to handle rejection or objections, but it generally requires less cold outreach than outbound sales roles.
What are the most commonly searched types of Inbound Sales jobs in Michigan? The most popular types of Inbound Sales jobs in Michigan are:
What are popular job titles related to Inbound Sales Associate jobs in Michigan? For Inbound Sales Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Inbound Sales Associate jobs in Michigan look for? The top searched job categories for Inbound Sales Associate jobs in Michigan are:
What cities in Michigan are hiring for Inbound Sales Associate jobs? Cities in Michigan with the most Inbound Sales Associate job openings:
Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Michigan as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Group Sales Associate

Airway Fun Center

Portage, MI • On-site

$31K - $41K/yr

Full-time

Re-posted 6 days ago

Job description

Description:

Airway Fun Center is a growing and innovative family entertainment center with a mission to provide a fun and quality experience for our guests. We strive to integrate our Core Values in everything we do.


ABOUT THE ROLE

The role of group sales associate is to book, plan and execute all group sales events and birthday parties. The ideal group sales associate is sales-driven and focuses on increasing revenue and sales.

RESPONSIBILITIES

  • Provides exceptional service to our guests at all times, both in person and on the phone.
  • Take inbound phone calls, answer questions about the center including but not limited to: pricing, group events, parties, attractions, food and beverage, hours, location, etc.
  • Monitor emails, voicemails and inquiries.
  • Schedule and plan all group events and birthday parties
    • Prepare quotes/proposals for clients as needed
    • Create event orders using reservation software
    • Make follow-up and confirmation calls
    • Upsell parties to maximize revenue
    • Communicate with all departments with party details
    • Post-event: send surveys, thank yous, emails
  • Understanding the event/party schedules, party flow and staffing schedule
  • Assist with pricing and logistics of all group packages
  • Outbound calls and sales efforts
  • Host tours of facility


Requirements:
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Adhere to Airway Fun Center’s Core Values.
  • Sales-driven and knowledge of sales processes to increase revenue.
  • Experience in Sales or related field.
  • Experience in Event planning or related field.

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