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Inbound Sales Associate Jobs in Pontiac, MI (NOW HIRING)

FastSigns

Sales and Business Development

Livonia, MI · On-site

$50K - $70K/yr

As a Field Sales & New Business Development Associate, you'll be responsible for driving new revenue by developing relationships with local businesses and managing strategic inbound leads. You'll ...

AH Group

Inside Sales

Troy, MI · On-site

$60K - $65K/yr

About the Role AH Group is looking for a detail-oriented Inside Sales Associate to support our ... select inbound customer inquiries on routine requests, escalating complex or strategic items ...

Dal-Tile

Warehouse Associate - (FT)

Farmington Hills, MI · On-site

$15.75 - $18.75/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... May wait on customers and prepare sales slips. * Maintains a safe working environment by obeying ...

allianthcm

Licensed Agent #GS

Brighton, MI · On-site

... sales associate Knowledge of the general industry procedures, practices and terminology Skill in working effectively with inbound and outbound callers/customers Skill in negotiating and problem ...

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All JobsInbound Sales Associate JobsInbound Sales Associate Jobs in Pontiac, MI

Inbound Sales Associate information

See Pontiac, MI salary details

$8

$17

$32

How much do inbound sales associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for inbound sales associate in Pontiac, MI is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.12 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What cities near Pontiac, MI are hiring for Inbound Sales Associate jobs?

Cities near Pontiac, MI with the most Inbound Sales Associate job openings:

Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Pontiac, MI as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, 1% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,315 per year, or $17.5 per hour.

Sales and Business Development

FastSigns

Livonia, MI • On-site

$50K - $70K/yr

Full-time

Retirement, PTO

Re-posted 25 days ago

FastSigns rating

6.9

Company rating: 6.9 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

176th of 739 rated retailers

Job description

Replies within 24 hours
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development

About Us:
FASTSIGNS Livonia is a locally owned visual communications company that helps businesses stand out through custom signage, graphics, and branding solutions. We're looking for a dynamic and self-motivated individual to join our team as a Field Sales & New Business Development Associate.
Job Summary:
As a Field Sales & New Business Development Associate, you'll be responsible for driving new revenue by developing relationships with local businesses and managing strategic inbound leads. You'll work both independently in the field and collaboratively with our in-house team to deliver high-impact signage and visual solutions.
Key Responsibilities:
  • Prospect and develop new business through cold calling, networking, and in-person visits
  • Respond to and convert inbound sales inquiries into long-term customers
  • Build and maintain strong relationships with clients to understand their signage needs
  • Collaborate with design and production teams to deliver customer-focused solutions
  • Track sales activities and manage leads using CRM tools
  • Meet or exceed monthly sales and performance targets

Qualifications:
  • 2+ years of experience in B2B sales, preferably in signage, printing, or marketing
  • Excellent communication and presentation skills
  • Strong self-management, time management, and organizational abilities
  • Comfortable with outside sales and face-to-face meetings
  • Valid driver's license and reliable transportation required

Benefits:
  • Competitive base salary + commission
  • Paid time off and holidays
  • Flexible work environment
  • Retirement plan with match
  • Supportive team culture with training and growth opportunities

Apply today to join a fast-paced, creative team that helps local businesses grow and thrive through effective visual communication.
Compensation: $50,000.00 - $70,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

What FastSigns employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About FASTSIGNS

Sourced by ZipRecruiter

Industry

Printing and printing services, marketing, graphic design services, specialized design services and advertising and public relations services

Company size

51 - 200 Employees

Headquarters location

Carrollton, TX, US

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