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Inbound Sales Associate Jobs in Utah (NOW HIRING)

The Amynta Group

Inbound Sales Agent

Logan, UT · On-site

As a UTS Inbound Sales Associate within the Amynta group, you will be responsible for identifying and servicing the needs of customers who have purchased a Universal Technical Services extended ...

PDP Group, Inc.

Inbound Sales Agent

Logan, UT · On-site

As a UTS Inbound Sales Associate within the Amynta group, you will be responsible for identifying and servicing the needs of customers who have purchased a Universal Technical Services extended ...

PDP Group, Inc.

Inbound Sales Agent

Logan, UT · On-site

As a UTS Inbound Sales Associate within the Amynta group, you will be responsible for identifying and servicing the needs of customers who have purchased a Universal Technical Services extended ...

PDP Group, Inc.

Inbound Sales Agent

Logan, UT · On-site

As a UTS Inbound Sales Associate within the Amynta group, you will be responsible for identifying and servicing the needs of customers who have purchased a Universal Technical Services extended ...

The Amynta Group

Inbound Sales Agent

Logan, UT · On-site

As a UTS Inbound Sales Associate within the Amynta group, you will be responsible for identifying and servicing the needs of customers who have purchased a Universal Technical Services extended ...

The Amynta Group

Inbound Sales Agent

Logan, UT · On-site

As a UTS Inbound Sales Associate within the Amynta group, you will be responsible for identifying and servicing the needs of customers who have purchased a Universal Technical Services extended ...

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Inbound Sales Associate information

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$36

How much do inbound sales associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for inbound sales associate in Utah is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $17.69 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What are the most commonly searched types of Inbound Sales jobs in Utah?

The most popular types of Inbound Sales jobs in Utah are:

What are popular job titles related to Inbound Sales Associate jobs in Utah?

For Inbound Sales Associate jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Associate jobs in Utah look for?

The top searched job categories for Inbound Sales Associate jobs in Utah are:

What cities in Utah are hiring for Inbound Sales Associate jobs?

Cities in Utah with the most Inbound Sales Associate job openings:

Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,386 per year, or $17 per hour.

Inbound Sales Agent

The Amynta Group

Logan, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

We're thrilled that you are interested in joining us here at the Amynta Group!
At Universal Technical Services (UTS) we are passionate about assisting people with their warranty needs. Our extended warranties and premier maintenance plans give consumers confidence their product will have a long and sustained life. We are currently seeking a motivated individual to join our team as a UTS Inbound Sales Associate.
As a UTS Inbound Sales Associate within the Amynta group, you will be responsible for identifying and servicing the needs of customers who have purchased a Universal Technical Services extended service or premier maintenance plan. UTS Associates answer inbound phone calls from customers who need assistance troubleshooting and servicing a covered product. This position requires problem solving, critical and technical thinking, and resourcefulness to best assist our customers.
  • Provide a range of routine customer service and support to customers over the phone, through email or chat to service new existing accounts in a high call volume environment.
  • Answer incoming phone calls with a positive and service-oriented attitude.
  • Deliver a high level of customer satisfaction with the goal of creating an exceptional experience.
  • Maintain a continual working knowledge of our client's products, services, and promotions
  • Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues
  • Research, resolve and communicates information back to the customer in a clear and educated manner
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Complete a variety of forms and documents based on guidelines
  • Document all customer information, communications, and sales in CRM system
  • Assist with creating and updating various processes
  • Work collaboratively with other team members and across departments to ensure accurate and timely completion of tasks
  • Provide excellent customer service internally and externally
  • Other responsibilities as assigned
  • The shift requirements are Monday-Friday 7:00am to 5:00pm (MST); with 8-hour increments within that time frame.

DESIRED QUALIFICATIONS, EDUCATION, and/or EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • High school graduate or equivalent education.
  • Customer service experience, handling high volume phone calls
  • Excellent written and verbal communication skills with the ability to receive and make calls with confidence.
  • Strong organizational and desk management skills.
  • Strong multi-tasking abilities.
  • Ability to be a team player collaborating with customers and others within the organization.
  • Detail oriented to complete tasks accurately.
  • Strong work ethic and time management skills.
  • Excellent attendance
  • Full and Part-time employment in office 5 days a week.
  • Working knowledge of Microsoft Office, web-based programs, and comfortable learning new software.

COMPENSATION AND BENEFITS:
  • Working in beautiful Cache Valley with access to an exceptional outdoor lifestyle, a university campus nearby, and lots of recreational opportunities.
  • Highly competitive compensation.
  • Competitive Medical, Dental, Vision, Disability, and Life Insurance.
  • 401(k) with company match.
  • Generous Paid Vacation/PTO policy.
  • Paid Holidays.
  • Employee Referral Bonus.
  • Collaborative workspace and environment.
  • Compensation is hourly with unlimited commission plus bonus rates for the number of warranties sold.

DISCLAIMER:
Your employment with Universal Technical Services "at-will". You and the company each have the right to terminate the employment relationship at any time for any cause or for no cause at all. Nothing but an express written contract signed by you and a Vice President of this Company can modify this "employment at will" arrangement.
The Amynta Group (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment
The Amynta Group (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.

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