ZipRecruiter

Log In

1

Inbound Sales Associate Jobs in Provo, UT (NOW HIRING)

Atonom

GTM Operations Associate

Provo, UT · On-site

... Sales, Marketing, Support, and HR. We believe that growth should be limited only by ambition, not ... Manage inbound lead flow from capture to handoff, including routing, enrichment, and CRM hygiene ...

Atonom

GTM Operations Associate

Provo, UT · On-site

$50K - $90K/yr

... Sales, Marketing, Support, and HR. We believe that growth should be limited only by ambition, not ... Manage inbound lead flow from capture to handoff, including routing, enrichment, and CRM hygiene ...

Atonom

GTM Operations Associate

Provo, UT · On-site

... Sales, Marketing, Support, and HR. We believe that growth should be limited only by ambition, not ... Manage inbound lead flow from capture to handoff, including routing, enrichment, and CRM hygiene ...

Atonom

GTM Operations Associate

Provo, UT · On-site

... Sales, Marketing, Support, and HR. We believe that growth should be limited only by ambition, not ... Manage inbound lead flow from capture to handoff, including routing, enrichment, and CRM hygiene ...

Coalition, Inc.

Customer Success Associate

Provo, UT · On-site

Ensuring prospective and current customers receive the assistance they need from Coalition's sales, insurance, security and claims teams * Answering inbound questions and requests from prospective ...

Podium

Founder's Associate, Office of the CEO

Lehi, UT · On-site

$16 - $21.25/hr

ABOUT THE ROLE Podium is hiring a Founder's Associate to sit in the Office of the CEO and build ... a sales accelerant through inbound interest, deal credibility, and category authority. This is a ...

Ross Stores

Area Supervisor

South Jordan, UT · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Midvale, UT

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Provo, UT · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

next page

Showing results 1-20

All JobsInbound Sales Associate JobsInbound Sales Associate Jobs in Provo, UT

Inbound Sales Associate information

See Provo, UT salary details

$8

$16

$31

How much do inbound sales associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for inbound sales associate in Provo, UT is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.26 per hour, depending on experience, location, and employer.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

Is inbound sales associate difficult?

Inbound sales associates typically find the role manageable as it involves assisting customers who initiate contact, focusing on communication and product knowledge. Success depends on strong interpersonal skills, product understanding, and the ability to handle rejection or objections, but it generally requires less cold outreach than outbound sales roles.
What are the most commonly searched types of Inbound Sales jobs in Provo, UT? The most popular types of Inbound Sales jobs in Provo, UT are:
What job categories do people searching Inbound Sales Associate jobs in Provo, UT look for? The top searched job categories for Inbound Sales Associate jobs in Provo, UT are:
What cities near Provo, UT are hiring for Inbound Sales Associate jobs? Cities near Provo, UT with the most Inbound Sales Associate job openings:
Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Provo, UT as of August 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,590 per year, or $16.6 per hour.

Sales Operations Associate - Internal Candidates Only

Capita Financial Network

Draper, UT • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Sales Operations Associate - Internal Candidates Only

Please note this is an internal position, we are only accepting candidates currently employed at Capita Financial Network.


Who we are:Capita is a fast-growing RIA firm. We focus on building long-lasting relationships with individuals, families, and business owners through comprehensive financial planning. We are growing quickly, and we need your talents and energy at our firm!


Job:Full-time, Monday - Friday, 9:00 am - 5:00 pm.

Location:Draper, UT


Position Summary:

The Sales Operations Associate plays a critical role in managing and optimizing Capita's inbound sales process. This individual will serve as the operational engine behind our client acquisition efforts, ensuring every prospective client receives a timely, organized, and professional experience.

Working closely with our advisors and marketing team, you'll manage inbound leads from multiple channels, coordinate outreach campaigns, qualify prospective clients, and help move opportunities efficiently through our sales pipeline. Whilethis is not a commissioned sales role, it is a highly impactful position that directly contributes to the firm's growth.


Responsibilities:

  • Manage and organize inbound leads from multiple sources including:
    • Website inquiries
    • Marketing Campaigns
    • Social media
    • Email
    • Phone calls
    • Referrals
  • Execute outreach campaigns to both warm and cold prospects through email, phone, and text.
  • Operate and manage sales sequences within our CRM.
  • Qualify and triage prospective clients to determine fit for Capita's advisory services.
  • Schedule introductory meetings with financial advisors.
  • Maintain accurate records and ensure CRM data integrity.
  • Track lead progress through the sales funnel and identify opportunities to improve conversion rates.
  • Coordinate with advisors to ensure smooth handoffs and exceptional prospect experience.
  • Take ownership of sales process optimization by identifying bottlenecks, recommending solutions, and helping implement improvements across the client acquisition pipeline.
  • Assist with reporting on lead activity, pipeline performance, and key sales metrics.



Qualifications:

Required

  • 1+ years of experience in sales, customer service, banking, financial services, insurance, or wealth management.
  • Exceptional organizational skills and attention to detail.
  • Ability to manage multiple priorities simultaneously.
  • Strong written and verbal communication skills.
  • Comfortable speaking with prospective clients by phone.
  • Professional, friendly, and service-oriented demeanor.
  • Experience using CRM software (Salesforce experience is a plus).
  • Ability to follow structured processes while identifying opportunities for improvement.
  • Strong problem-solving skills and initiative.


Preferred

  • Experience in financial services, banking, insurance, or wealth management.
  • Basic understanding of personal finance and investment concepts.
  • Experience executing outbound sales or marketing campaigns.
  • Familiarity with email automation and sales sequencing tools.


Ideal Candidate

You enjoy creating order from complexity and thrive in fast-paced environments. You're energized by helping people, naturally organized, and comfortable balancing administrative responsibilities with client communication. You understand that delivering a great client experience starts long before someone becomes a client.

This role is ideal for someone who enjoys operations, sales support, relationship management, and continuous process improvement.


What Success Looks Like

  • Every inbound lead receives prompt and professional follow-up.
  • Sales pipelines remain organized and up to date.
  • Qualified prospects are efficiently connected with advisors.
  • Advisors spend more time advising and less time managing administrative tasks.
  • Lead conversion processes become more efficient over time through continuous improvement.




Apply