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Inbound Outbound Queue Associate Jobs in Ohio (NOW HIRING)

Growscape

2nd shift Warehouse Team Lead

Middlefield, OH · On-site

$21.86 - $24.33/hr

... schedule inbound and outbound freight to comply with warehouse operations and capacities ... Associate's or Bachelor's degree preferred. * Experience: • Microsoft platform experience ...

Penske

Clerk - 3rd shift

Clyde, OH

$20.87/hr

Resolve discrepancies with inventory as well as Inbound/Outbound shipments * Interact with warehouse associates and trouble shoot issues * Assist with daily and weekly reports * Jointly work with ...

Penske

Clerk - 3rd shift

Clyde, OH · On-site

$20.87/hr

Resolve discrepancies with inventory as well as Inbound/Outbound shipments * Interact with warehouse associates and trouble shoot issues * Assist with daily and weekly reports * Jointly work with ...

Penske

Clerk - 3rd shift

Clyde, OH · On-site

$20.87/hr

Resolve discrepancies with inventory as well as Inbound/Outbound shipments * Interact with warehouse associates and trouble shoot issues * Assist with daily and weekly reports * Jointly work with ...

Penske

Clerk - 3rd shift

Clyde, OH · On-site

$20.87/hr

Resolve discrepancies with inventory as well as Inbound/Outbound shipments * Interact with warehouse associates and trouble shoot issues * Assist with daily and weekly reports * Jointly work with ...

Imperial Dade

Warehouse Associate

Oakwood, OH · On-site

$15.75 - $18.50/hr

Warehouse Associates select and locate the merchandise, ensure warehouse cleanliness, loading and unloading, inbound/outbound. Fulfills customer orders by using pick tickets or an RF Scanner ...

DHL

Order Filler Picker

Lockbourne, OH · On-site

$17.75/hr

... departments - inbound, outbound, auto store, domestic and international shipping, receiving ... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ...

DPDHL

Order Filler Picker

Lockbourne, OH

$17.75/hr

... departments - inbound, outbound, auto store, domestic and international shipping, receiving ... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ...

Abercrombie

Security Associate

Columbus, OH

Looking for a Security Associate responsible for maintaining a safe and secure environment for all ... Restricting inbound/outbound truck access at each of the Distribution Centers * Report and address ...

Arhaus

Outbound Lead - Weekends

Boston Heights, OH

$16.75 - $21.25/hr

The Warehouse Lead oversees the put away of inbound product into our inventory and the pulling and ... This role involves directing Arhaus employees and temporary associates under the direct supervision ...

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All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in Ohio

Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Ohio? For Inbound Outbound Queue Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Ohio look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Ohio are:
What cities in Ohio are hiring for Inbound Outbound Queue Associate jobs? Cities in Ohio with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Ohio as of June 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Warehouse AM Shift / Back Up Transfer Truck Driver

Cozzini Bros., Inc.

Boardman, OH • On-site

$19 - $20/hr

Full-time

Re-posted 19 days ago

Job description

Description

Description

Cozzini Bros. Inc is America's #1 cutlery exchange service. We keep over 100,000 commercial kitchens nationwide, exchanging Cozzini-Engineered sharp knives and blades every two weeks. We have engineered the next generation of durable, safety-enhanced cutlery that stays sharp in the most demanding food service environments. Founded in 1905 as a family business in Chicago, Cozzini Bros has recently emerged as the only nationwide sharpening solution in the USA. Cozzini is driven by five core values: Safety, Service, Trust, Teamwork, and Integrity. These values are what give us the cutting edge in knife exchange.


Job Summary:

We are looking for an AM shift warehouse associate with responsibilities as a backup transfer truck driver. You'll be at the center of our state-of-the-art sharpening center, where we sharpen and process 80,000+ knives and blades for our customers.


Essential Duties and Responsibilities:

  • Plan, schedule, and execute all distribution services, including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities, to ensure customer requirements are met. Maintains quality compliance.
  • Ensure shipping schedules are implemented correctly, and jobs are completed properly. Apply sound communication to carrier-based as well as receiving facilities.
  • Ensure that customer orders are picked and shipped in a timely fashion within prescribed cost levels. Develop and implement an effective receiving operation that minimizes cost and ensures receiving paperwork is processed accurately and promptly.
  • Checks and unloads inbound shipments, orderly stacking of product, and picking and staging of outbound shipments in accordance with a high level of productivity.
  • Verify required inbound/outbound paperwork
  • Counts/verifies, and records all products entering or leaving the building, ensuring that all products are properly counted.
  • Assist in physical inventories and cycle counts. Ensure the optimal utilization of dock space.
  • Records: Complete all necessary records and reports in a timely and accurate fashion.
  • Monitor the cleanliness and working condition of all equipment and the facility.
  • Maintain a clean, neat, and orderly work area. Assist in maintaining warehouse security. Conduct operations in a manner that promotes safety; ensure compliance in accordance with OSHA and other appropriate standards. Ability to drive 26 FT box truck as needed.
  • Other duties: As assigned by Management.

Requirements

Qualifications:

  • A clean driving record is a must.
  • Broad knowledge of warehouse operations and technology. Familiarity with warehouse, inventory, and computer systems
  • Must be able to travel overnight as needed.
  • Ability to scale an operation, without sacrificing efficiency and reliability, during periods of rapid growth.
  • Schedule: Monday-Friday, 11:00 AM- 7:00 PM.
  • $19.00/hr during warehouse activities; $20.00/hr when operating the transfer truck.

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